Area is a little sketchy. Homeless people in and around the fenced property. Our belongings were safe. Unit had two garage doors, front and back on either side of the building. The back door already had lock on it that that management could not remove. I was able to get my lock on to secure it. Unit rental includes two locks but chose to use my own for added peace of mind. Facility did not have a move out policy that required renters to give a month notice to vacate their unit which was nice. All that was needed was to let them know you moved out. Deposit was returned within a couple of days. Storage unit was the least expensive I found on the U-Haul website for a 10x20. Realized that size was not going to work when I arrived and they were very accommodating finding me a larger unit that was just a little bit more money. Renters are not allowed to use the restroom on site and are told to use the area behind the back building which is in an open area on the property. I will select another facility next time I need a rental unit.
jon d | Overall ExperienceSafebox Self Storage
1500 E 41st St, Chattanooga, TN 37407Comentarios de clientes
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Storage Customer Reviews
- 3.5 Average Customer Rating
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Area is a little sketchy. Homeless people in and around the fenced property. Our belongings were safe. Unit had two garage doors, front and back on either side of the building. The back door already had lock on it that that management could not remove. I was able to get my lock on to secure it. Unit rental includes two locks but chose to use my own for added peace of mind. Facility did not have a move out policy that required renters to give a month notice to vacate their unit which was nice. All that was needed was to let them know you moved out. Deposit was returned within a couple of days. Storage unit was the least expensive I found on the U-Haul website for a 10x20. Realized that size was not going to work when I arrived and they were very accommodating finding me a larger unit that was just a little bit more money. Renters are not allowed to use the restroom on site and are told to use the area behind the back building which is in an open area on the property. I will select another facility next time I need a rental unit.
jon d | Overall ExperienceMs Edith was very nice and had great social skills. Very pleasant
Harry G | Overall ExperienceI reserved this storage unit late evening of Monday May 13th and cancelled the next day, I still have not received a refund and I can not get through to the storage unit to find out why they haven’t refunded me my money.
dawn s | ReservationThanks for the good service I received from the management team. I will come back again when I need storage.
Cidy F | Overall ExperienceThis facility underwent new management and it seems it has a facelift too. MsEidth was very nice and resourceful. Highly recommend to fry and family.
Sam S | Overall ExperienceRun by crackheads that let anyone in. I've seen people living in the units. Homeless living in an around the fence that isn't secure. My stuff was vandalized and stolen. DON'T USE THIS FACILITY AT ALL!!!!
Ely E | Overall ExperienceThe lady working there is excellent in helping. But the facility has ants just outside which caused trouble in moving the items. The red ants seem dangerous.
Venkata G | ReservationYes I didn't get a storage through y'all and 20 dollars was taken outta my account so how do I get my money back
Tiffany H | ReservationThere was a lot of trash around the storage units that you have to drive around there was broken glass scattered around and just lots of junk strewn around the entire property.
Warren P | Overall ExperienceMark was very helpful and remembered me when I came in to get a second unit.
Marlene C | Overall ExperienceThe Manger is always helpful and right on top of any issue.
Brian A | Overall ExperienceSmall bits of garbage all over the facility. Huge piles of junk and garbage, junked cars, and a barrel full of burnt garbage in the back. Consistently no one in the office during office hours. Moved out a month early because they raised my rent nearly 20%, per an e-mail in the middle of the night, a few days before the end of the month; not a 30 day notice or anything. I’d assume they do this to a lot of folks that aren’t able to move with just a few days notice, forcing them to pay more or risk losing access to their unit. All in all, zero out of five stars. This place is horrible.
Jonathan G | Overall ExperienceThe staff was very accommodating and friendly. We changed the size of our unit with no problems. The units were clean and well maintained.
Steven B | Overall Experience