I would rent here again. The storage facility,including bathrooms, were clean and well maintained. The process is simple.
Sally R. | Overall ExperienceSelf Storage Units in Carrollton, TX, 75006
U-Haul Moving & Storage en Addison
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¿Qué es Múdate/Alquila ahora en línea?
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1.3 millas desde esta ubicación
U-Haul Storage at Country Club - Carrollton
2220 Country Club Dr
Carrollton, TX 75006Limited Units Available. Act Fast!
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2.1 millas desde esta ubicación
Metroplex Self Storage #5
1838 S Josey Ln
(U-Haul Neighborhood Dealer)
Carrollton, TX 75006 -
2.8 millas desde esta ubicación
U-Haul Moving & Storage of Carrollton
1682 S Interstate 35E
Carrollton, TX 75006 -
4.8 millas desde esta ubicación
U-Haul Moving & Storage of Willow Bend
1501 Dallas Pkwy
Plano, TX 75093
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- 4.5 es la calificación promedio de clientes
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The family owned storage facility was great, easy and convenient. I would recommend renting any U-Haul product through them!
Colten W. | First ImpressionsNo complaints
Monte B. | First ImpressionsVery friendly and helpful staff. Very professional and always happy to answer any questions.
Daryl G. | First ImpressionsI have used your facility for about 10 years and have been extremely satisfied. Thank you for always being efficient and keeping this facility in the best of shape!
VICKI V. | Overall ExperienceI had an easy move out process. I was so in a hurry in moving that I forgot a step in checking out my move out of the storage & it was done for me. Very convenient. I only had 1 encounter with an employee that I thought was below average. I was given a hassle because I was supposed to have one month free with my uhaul storage because I had purchased a uhaul truck. She at the time sod not want to allow me to have one month free. Even after she saw that I had the uhaul outside of the building full of my cargo. She has to escalate the issue because she herself could not handle the matter and her supervisor confirmed that I was entitled to one month free. Aside from that I had a pretty easy going move-in and move-out. Majority of all were friendly. The facility was very well kept and I had no issues with the security of my belongings. There was one slight issue… I was given a code to access and asked to provide a 4 digit number I wanted to use. I did that and it was populating as someone else's name and unit number. This was never corrected. Luckily they were in the process of changing the security system to a card swipe and I was able to access my items.
Taylor T. | Overall ExperiencePlease give me a call and/or let me know when I can come and move my items from the facility. So sorry I didn't know when the move out date was in time. I have had a serious illness and death of my brother. So, I missed the date you set. When I called the facility to pay the rent, I was told that my items were going to be auctioned off, and that I would be notified when the items would go to auction. I was never notified..
MAY M. | Overall ExperienceIt was fine until move out day. Then I experienced one of the rudest and most disrepctul behavior by a store employee. I have no doubts if I didn't de-escalate the situation, the employee would have become physical as he was very incidary and attempting to intimidate me. He was laughing when I asked who was the manger, then claimed he was the manager and sarcastically asked if I still wanted his name for my report. Charging me $50 for cutting a Uhaul-store brand lock when the lock fails and there's no guarantee is also absolute disgusting behavior. I will NEVER use Uhaul ever again.
James M. | Overall ExperienceEverything was fine until a few days ago when I went to go make a payment and I will choice the extra $7.95 but insurance was already have.
JEFFERY C. | First ImpressionsMatthew and his team were very helpful and pleasant to deal with.
JULIA P. | Overall ExperienceMy only issue was previously I was given a lock at this facility and at another facility. I was told the lock was included when you rent a storage unit. So this time, I didn't bother to bring my lock (I wasn't able to get to it and assumed I would still get a lock when renting). Apparently this changed so I was not prepared and had to leave my unit unlocked over night.
MICHELLE A. | First Impressions