As soon as your greeted at the door, you know you are in the right place. Susanna provided excellent customer service and so friendly. During these difficult times we need people to show kindness and empathize the struggles all Texans are having and Susanna understands. I truly recommend you use this facility for your storage needs.

Was able to get truck and storage at same place. Saved me time and money.

The staff was very helpful, and very kind.

Had been told by central U-Haul of different facility on S35-E Carrollton, I drove there and found it was closed permanently. Was disappointed to not be given proper information from them. Drove over to this facility in Carrollton and they were able to help me immediately, and were very kind and helpful to us

My experience with U-Haul was a great one since day one. The husband and wife duo was so friendly and they’re customer service was amazing! Thanks to you both.... S Pipkins

It was a great storage facility I'm just sorry I didn't need it longer. Very convenient and very friendly and helpful staff.

Paul and the rest of the staff have always been very professional and helpful. They’re also friendly and courteous at all times.

After five years of renting a storage unit and to find out my lock was cut off by a mistake things happen but the day I come to take my things out the manager was so unfriendly I will never again rent a storage unit from this location again repeat never again.

My experience was the best I've ever had. Suzanne and Paul were so thoughtful and they put their customers first. Service was outstanding, they were very professional, kind and accommodated all my needs. They went far and above my expectations. It was bittersweet to leave the storage because they made me feel like family. I will always go to them for all my rental needs. Thank you Suzanne and Paul, Edith🌺

Friendly and helpful

Satisfied customer

Wonderful mgmt team and great storage facility. Should I need future storage I will certainly be back.

Elevator broken for months, lights in the hallway barely came on. Husband and wife very rude during move out. Had a storage there for years and when it can time to move out they said we owed because we didn’t tel them we left. No we didn’t tell them, we told another representative that worked the front desk that day. The wife said rudely, “how are we supposed to know you moved?” You should trust us, we’ve been there for years! I referred my daughter there for a storage but I had her move out of it because their rude! And the husband could give two shits. He was busy walking their dogs. Never Again!

It has been a great experience working with UHaul!

Very friendly and helpful couple while maintaining social distancing protocols. Van was clean and sanitized. Storage unit very convenient. Excellent experience.

The managers of facility were excellent and very helpful. I highly recommend this facility to anyone who needs storage services.

Susanne, Thank you so much for an incredible experience with your company. The customer service at your location was wonderful. I look forward to doing business with you again and will refer my friends and family.

Staff is great and helpful, I have no complaints, will use again.