My only regret is I can't get in after 7pm
JOAN P | First ImpressionsSelf Storage Units in Augusta, GA, 30906
U-Haul Moving & Storage en Gordon Hwy
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A Tech Self Storage
3114 Augusta Tech Dr, Augusta, GA 30906 View Available Units
(U-Haul Neighborhood Dealer)2.3 miles from this location -
U-Haul Moving & Storage at Broad St
1589 Broad St, Augusta, GA 30904 View Available Units3.4 miles from this location -
U-Haul Moving & Storage at Wrightsboro
3363 Wrightsboro Rd, Augusta, GA 30909 View Available Units3.7 miles from this location -
U-Haul Moving & Storage at 520
3455 Wrightsboro Rd, Augusta, GA 30909 View Available Units4.2 miles from this location
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- 4.5 es la calificación promedio de clientes
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The wait in line just be too long I recommend they have more than two people working the register other than that everything is okay
Kimberly S | Overall ExperienceWish it was 24 hours being the biggest in the city
Sontonyio N | Overall ExperienceI was thoroughly impressed with the security of the storage of the units. Mr. Melvin was extremely helpful and thorough. He helped make the process so smooth. L It made my experience a great one. I will remain a customer and recommend people here.
Shavonne W | First ImpressionsUntil I move my life to your Augusrlta location all I had been through with your Avondale location my experience changed from # 10 stress level to complete stress free.
Carol M | Overall ExperienceGreat Management and staff very courteous and polite will recommend to others
Candice G | Overall ExperienceThe workers were taking their time with customers, they took over an hour to complete getting my storage unit assigned. One of the two employees started they didn't have access to deal with any storage units when they have over 800, even though he's been employed there for over 2 months. They said there was no storage lots for the size I had reserved. They required more phone numbers than other locations and more than mandatory on the U-haul's booking site. Worst customer service I've delt with in over a decade. 10/10 would not recommend this U-haul location. Due to employees incompetence the owner forced them to work overtime to rectify poor customer service.
ALEXANDER V | First ImpressionsI had to throw away several items do to roach infestation. There was no cooling in the building and all light were motion detected, making it difficult to see in storage unit.
Sierra S | Overall ExperienceDuring the period of storage there was an extended lighting issue in the back hall where my unit was located. While it did make it difficult to see without a flashlight on several occasions, the manager explained the difficulty they were having with getting it fixed. Sounded like it was outside of his control, at least to some degree. I can't hold that against them. The manager (and the staff) have always been communicative, courteous, and helpful when I've needed them.
TRACIE P | Overall ExperienceOverall it was okay booking the unit. It’s always a line and you always have to stand and wait. They’ll hound you about rent but once you pay it. You’ll have to ask them to take the lock off. The manager made a comment that if I paid my rent on time it wouldn’t have a lock. Considering I pay late fees included. Online says 24 hours access. However when you go you cannot get in past 7:30p and the managers reason is “the area” they are in is why it’s not 24 hours. Which is why I moved my stuff to another storage. So that’s contradicting and you still have to pay the full price for the unit. Overall everyone else was okay. They need air in those areas or a fan. It’s 95 degrees outside and inside. No I’d never rent another unit with uhaul. Especially with this management there. I switched to a different one that’s bigger and cheaper and I still get the same thing as I got with uhaul.
CARLA J | Overall ExperienceMy service from u haul was very courteous, friendly, caring and professional. This was my 2nd experience with u haul.💯💯!!!!
wanda a | Overall ExperienceThere was water intrusion in the storage room. The employees were not helpful and did not answer emails. I had to throw away about half of my belongings due to mildew and water. The employee was nice enough to say this was a common problem
butch M | Overall ExperienceThe manager, Melvin was very knowledgeable, professional and courteous! The other staff that were there all were very professional and courteous!
Lyla A | First Impressions