Your staff was extremely rude and unhelpful I'd never use your site ever again
Scott B. | Overall ExperienceSelf Storage Units in Antioch, IL, 60002
U-Haul Moving & Storage of Chain O'Lakes
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U-Box® Containers for Moving and Storage
We deliver U-Box containers, you pack them up and we store them in our secure warehouse. Load at your own pace! Just give us a call when you want us to pick up or drop off your U-Box containers.
What Is Online Move-In / Rent Now?
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Storage Customer Reviews
- 4.0 Average Customer Rating
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Customer service needs work. Friendliness goes a long way.
Elizabeth W. | Overall ExperienceGot what we needed and easy to access!
Natalie B. | First ImpressionsRoof leaks. And I am concerned about my property there.
Robert C. | First ImpressionsUnit was canceled and had to go further away
Josey M. | Overall ExperienceGreat place
Gary P. | Overall ExperienceGreat people very helpful and fast.
Maira K. | First ImpressionsYesterday I used Uhaul’s Chicago Best Movers, LLC and they were excellent. They kept me informed as to their exact time of arrival, they were very careful with all of my boxes / furniture / dishes. They were hard workers and did a great job for me. Highly recommend them for your next move. Diane P, Antioch IL
Diane P. | First ImpressionsThey are very curtious and I had a problem and they were very helpful in fixing my problem
Pearl Z. | First ImpressionsBuyer beware! U-Haul will let you make a reservation online and let you think that you have a storage space the size you asked for on the day you asked for it, when in reality they don’t have it available for you. I showed up on the day I was moving all of my furniture out of my house thinking I had a big storage unit to put it all in. When I arrived to get my unit I was told they only had small ones available. Small ones that wouldn’t hold all of my furniture. I ended up having y rent two small units from uhaul and another small unit from another place to stuff my furniture into. I contacted the manager as I was told to do and he just told me that I would be paying the same amount for two small units, not caring that my stuff wouldn’t fit into them. I will never rent from Uhaul again.
Janet B. | First ImpressionsMy rental unit reservation was given away to another customer. I called and confirmed my reservation with this location and they said that I was set and just to come in when I could to get the number. Yesterday I came in to move items in and the unit was gone. Luckily, the rep there stated that he had 3 units that equaled my original size and that all 3 units would only cost what the 1 unit was originally going to cost.
Michael K. | First ImpressionsThe only issue we had was every time we accessed our locker 1923 the alarm went off VERY LOUDLY so it took time to go to front desk where I was told it was the alarm for 1925. He verified access was granted but had no explanation as to why alarm was going off. He told us alarm would turn off, which it did, but it was extremely loud and inconvenient.
Jay G. | Online Move In