Comentarios del cliente para U-Haul Moving & Storage of Chain O'Lakes

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de U-Haul Moving & Storage of Chain O'Lakes

Grado total:

Los comentarios sin texto están actualmente ocultos. Mostrarlos mostrados. Desea ocultarlos

Matthew M. en

Grado:

I never rented a Uhaul. I started receiving notifications two days ago, and I called to tell the on site people that someone was using my name and email address to reserve a vehicle. It seems like they still allowed the fraudulent rental happen.

Thomas K. en

Grado:

Your website is very confusing...it was had to order and even harder to figure out if I had returned the equipment. You may call me for further information and ideas: 312-659-4888

TROY N. en

Grado:

The truck I rented had the window crank positioned poorly (should have the crank knob full forward when window is closed , so as not to interfere with the drivers' leg) . Because of this maladjustment ... the crank knob has been knocked off so many times it no longer stays on when cranking the window.

Joseph S. en

Grado:

No improvements needed. The computer was down when we were there but the service member was able to complete our order over cell phone and all worked well!

Arthur D. en

Grado:

The two guys that helped me were great.

Dennis P. en

Grado:

El cliente no dejó un comentario.

James H. en

Grado:

Excellent service

Jeff F. en

Grado:

Arnold does a great job

John P. en

Grado:

El cliente no dejó un comentario.

Zenio K. en

Grado:

El cliente no dejó un comentario.

Mike M. en

Grado:

El cliente no dejó un comentario.

Frederick G. en

Grado:

El cliente no dejó un comentario.

Justin B. en

Grado:

I requested a dolly and was charged for a dolly but a dolly was not provided.

Craig C. en

Grado:

El cliente no dejó un comentario.

Holden S. en

Grado:

El cliente no dejó un comentario.

William R. en

Grado:

Everything went very well. They had the right trailer for the job.

Heidi W. en

Grado:

super clean, friendly staff, great pricing!!

Brian R. en

Grado:

El cliente no dejó un comentario.

Paul H. en

Grado:

El cliente no dejó un comentario.

Jose P. en

Grado:

I was very pleased with the service. Thanks, J.Posada

Adolfo D. en

Grado:

Nothing much just keep up the good work

Marsha H. en

Grado:

Your representative Arnold Clark was very knowable and patient he walked me through the facility twice he definitely gets my vote for employee of the month award

Scott C. en

Grado:

This is just bad location for getting in and out being on a busy road with train tracks next to it and a traffic light less than a eighth of a mile away making planning going and leaving rather strategic. I will say that Arnold, who attended to me, was competent and friendly.

Cheryl V. en

Grado:

Be more honest with the costs. You advertise $19.95, but actual cost was over double. I knew in advance I would pay mileage, but you also charged for gas. You charged the going IRA rate for mileage, which for reimbursement would cover the gas, then charged gas on top. And charged gas at a higher amount than current area charges per gallon.

William R. en

Grado:

El cliente no dejó un comentario.

Dominic E. en

Grado:

El cliente no dejó un comentario.

stephen r. en

Grado:

Took there time to showed me around.

Erick B. en

Grado:

El cliente no dejó un comentario.

keith W. en

Grado:

El cliente no dejó un comentario.

JOHN F. en

Grado:

El cliente no dejó un comentario.

Arthur D. en

Grado:

El cliente no dejó un comentario.

Steve S. en

Grado:

The two gentlemen I dealt with there seemed very knowledgeable, were extremely helpful and in general a pleasure to do business with, As far as suggestions, it would be nice if the furniture dolly had been installed on the left rear so that it was situated between door and the gas fill. Reason is that this space is already a precarious location for packing and stacking with the gas fill in the way, it would free up some premium usable space. Just my thoughts, Steve

Sean D. en

Grado:

I was over charged for 33 miles and a fuel charge. I'll order them to this at the store that I rented from at 10:30 the next morning when I noticed the over charge on my credit card they said they're going to call me back after they have fixed it and it's now 7:30 p.m. the same day and no one has called me back. They are trying to tell me that I drove 90 miles in an hour and a half also they're saying I didn't fill the tank back up to what it was and I have a receipt to prove that I put the amount of fuel back in right before I dropped it back off to them.

ROGER P. en

Grado:

returned half day early with more gas than when i picked up. double swept it before return and get charged $5.00 cleaning charge. WOW

Adam G. en

Grado:

I rented 2 trucks and 2 units at this location, and my experience was always good. Would definitely reccomend and use again in the future. Arnold the general manager is very friendly and helpful.

Nicholas W. en

Grado:

Before we rate anything we were $20 for returning the trailer after hours. The contract shows return at 2:45pm. We had returned by noon, the counter person was busy.

Jerry G. en

Grado:

Helpful personal

Thomas L. en

Grado:

I am very satisfied with my uhaul truck rental experience. Process was quick and without issues.

Garrett M. en

Grado:

The associate who checked us in and out (happened to be the same person) made us feel taken care of. Equipment was reliable and performed as expected. And the value is great. UHaul played a very positive role in our move. Impressed.

sheri G. en

Grado:

El cliente no dejó un comentario.

JOE C. en

Grado:

Arnold the Manager did everything in a very professional matter

maria m. en

Grado:

The service was excellent the general manager and all personnel were professional and helpful

michelle j. en

Grado:

the truck I had the sterring needs to be checked

carey b. en

Grado:

Arnold and his team were very helpful and courteous.

Russell A. en

Grado:

I would definitely rent there again. I was using this for short term storage. Great, friendly staff.

Oscar M. en

Grado:

Access to place 24/7 to who ever pays what ever price payed should be allowed! Alarm gets very annoying when you do sign in and it still goes off.

Chris P. en

Grado:

The workes there were very nice and extremely helpful with helping me with my storage unit. I would recommend this place anytime.

RAYMOND K. en

Grado:

Good Experience, no issues

mary r. en

Grado:

The staff at this facility were very nice and helpful, but the communication between people was lacking. It took a minimum of 4 phonecalls/emails and 2 personal visits to end my contract.

Stephen C. en

Grado:

Grant, U-Haul Rep, 10 minutes before closing treats me like the first client of the day. Professional, thorough, detailed review of access, location, and unit security. Spotless building/storage unit.

Arleigh B. en

Grado:

I may rent a unit for my business this summer. Thank you, your service was great.

SCOTT P. en

Grado:

All the staff there were great! Arnold the GM really knows his stuff! Will definitely recommend this location!

gabrielle s. en

Grado:

Very helpful

jerry k. en

Grado:

nice and secure facility. Clean too.

ed b. en

Grado:

Patient and professional

KIMBER P. en

Grado:

Thanks!

Kimberly P. en

Grado:

For the time used it was a well maintained facility and I would use this location again.

MARY S. en

Grado:

Always clean very well maintained the staff was always willing to help very understanding definitely will go back if ever need a storage unit again

David S. en

Grado:

Indoor storage was just what I needed. Very close location for me.

mary r. en

Grado:

Moving is a difficult life change at the minimum, but U-Haul Storage in Antioch, IL made the experience seamless and easy. They were helpful, flexible and very personable:)

Chris K. en

Grado:

The facility was clean and secure

Sheryl A. en

Grado:

Thank God for the guys at the Channel Lakes U-Haul in Antioch Illinois ! They were Awesome as whoever answers the phone after hours messed everything up!! I mean everything!

Adam B. en

Grado:

Everything was very easy,