Great teamMichael P.
Trailer Rental & Towing in Antioch, IL at U-Haul Moving & Storage of Chain O'Lakes
Antioch, IL 60002
Services at this Location:
- Lun. - jue.: 7 a. m. - 7 p. m.
- Vie.: 7 a. m. - 8 p. m.
- Sáb.: 7 a. m. - 7 p. m.
- Dom.: 9 a. m. - 5 p. m.
- Inspección gratuita del remolque
- Devolución del cliente 24 horas
- Almacenamiento de bote
- Almacenamiento de RV
- Almacenamiento de vehículos
Alquileres locales para mudanzas de ida o en la ciudad en Antioch, IL 60002
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Additional Services at this Location
¡Tenemos la mayor selección de camiones nuevos!
¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!
¡Tenemos la mayor cobertura en América del Norte!
We ship across town or accross the world!
¡Venedemos cientos de productos para que las mudanzas sean más simples!
U-Haul is North America's #1 hitch installer!
We have the largest selection in the industry!
Comentarios de clientes
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Upon arriving in Antioch the day before the truck was due I attempted to check in the vehicle in line and the system was once again down. I then attempted to call the designated number for check in 4 times and was immediately disconnected. I was forced to leave the truck with no evidence that I had dropped it and wait till the Antioch location sent me an email late in the afternoon of the next day. This was one of the worst experiences I have had with you all in 30 years.David J.
Truck was ready when I got there and check in was quick. Drop off was no problem eitherZACHARY M.
Jack Stand for the tongue would be helpful! Once loaded you can't disconnect and lift it bakc on without a major effort!TIMOTHY M.
Arnold works hard to make this station run well.DERRICK W.
Be accessible! I, and several other customers, waited over 10 minutes for the manager to return to the office so we could checkout. In all total, it took me 30 minutes to checkout from this facility.DAVID W.
Get more people on a Saturday, the guy working was the only one and he did a great job! Only problem was I didn't get a rental contract before I left and I couldn't really ask him questions because he was slammed. I completely understood, but still difficult. Also, returns should not solely rely on cell phones, mine was dead and couldn't return the van â€œon timeâ€ because of it; even though I was on time for my return. Overall, great experience just a few sore spots.Shannon D.
Rates are too high but you had availability even though I had to drive past several uhaul stores to get the truck I reserved 10 days in advanceJEFFERY K.
over all experience at the Antioch location was great. Branden was very helpful and courteous. I will definitely rent from them again.Kenny G.
The trailer I reserved was not available and the guy that worked there kept telling me that they never have that trailer and it is only available for 1 way but I have rented that trailer there several times. I know whss as t I reserved. Also I don't know why I-haul has a reservation system if it never works. This happens all the time that the trailer I reserved is not available and it leave me scrambling to find the right trailer. Also the phone system at u-haul it never answered and I always get the recording saying it will be at least a 20 minutes wait on hold. I have reserved a trailer at this location and picked it up and had them call me 2 hours after I picked it up and tell me I have to bring it back because someone else had also reserved it. I just don't understand how U-haul stays in business with this lever of incompetence and Poor service.Glenn H.
The Manager Was Awsome! Amazing Service! Truck ran well clean. Was No problems at all. Would Recommend you go to this location if you want the best Service! Thanks Again for the Amazing Service!ALLEN U.
Was so easy to self return.Mike L.
When I dropped off the truck around 3pm there was no one on the sales floor. After 10 minutes I had to knock on the backroom door for the guy to come out onto the shop room floor. I even tried calling the location while standing in the lobby to get someone to come out.Brittany K.
Very helpful and friendlyGlenn K.
Nothing. This is the 2nd time I've rented a vehicle from this location and the staff has always gone above and beyond. Will return and recommend.Cyrene S.
Nothing at this time.Robert J.
Nothing. It was a great experience!Thomas F.
The truck was great and fine. The cashier seemed like he absolutely hated what he did. He diddnt seem to care about every aspect of customer interaction. When we asked when you closed he said seven and then thank God right after. He also wasn't wearing a mask. Im never one to complain about subpar customer service since I am in customer service as well and know we all have our days. It just seemed like he could care less about his job. He diddnt even ask to see my id to confirm it was me.Jacquelyn M.
The return process is awfulSummer R.
Only change I would make is have the trucks gas tank full and ask for it brought back full, rather than to start mostly empty and ask it for back empty. Especially in winter that was frustrating to have to get gas right away basically.Brad G.
Staff was incredibly friendly and accommodating!Bradley J.
The only reason I don't give 5 stars is because moving is awful.JULIE F.
No improvements needed. Great customer service.Luis C.
great service friendly staff.Chuck L.