I went to rent a truck for a day and they did not inform till I went to pick it up that it had to be returned by 5 pm. I needed it for an entire day and the expectation was not made until I was initially charged that it had to be returned by 5 pm when I could only pick it up starting at 11am. At that stage all rental places had rented out similar vehicles and no others were available . To have to pay for an extra day when it was returned that night and it was rented out the very next morning hardly seems fair. Also, when attempting to drop the truck off after hours the drop boxes were vandalized. To prevent the truck from being stolen I returned the keys the next day at open ( at that point a thank you would of been nice) I was told there was a drop box around the back which was not described on the website as it stated they are at the front entrance. I walked the grounds and never found the other mystery drop box in daylight hours. My truck was very clean and performed as expected. I would not recommend for but would not recommend against I would just make a friend aware of the lack of disclosures given at a point in which you lack alternatives. This experience would not necessarily stop me from renting again knowing all the hidden requirements now. However those expectations should be established on initial conversation and not at a point of no return. A competitor initially seemed more expensive but after getting charged the extra day it would of been less expensive to utilize them. Setting proper expectations upfront would of gone a long way instead of a resulting bad experience.
Alquiler de camión de mudanzas en San Antonio, TX en U-Haul Moving & Storage at W W White
¿Te mudas de o a San Antonio, TX 78222? Obtén cotizaciones de tarifas de alquiler de camión GRATIS en U-Haul Moving & Storage at W W White. Los camiones de alquiler de
Obtén cotizaciones GRATIS de camión, pickup y van de carga para mudanzas en U-Haul Moving & Storage at W W White
Pickups Trabajos pequeños
Vans de carga Trabajos pequeños
Camión de 10 ft De estudio a
dpto. de 1 hab.
Camión de 15 ft Casa de 1 hab.
a dpto. de 2 hab.
Camión de 17 ft Casa de hasta 2 hab.
Camión de 20 ft Casa de 2 hab.
a dpto. de 3 hab.
Camión de 26 ft Casa de 3 hab.
a casa de 4 hab.
Solo tienes que hacer clic en cada uno de los camiones de mudanza que aparecen arriba para ver las especificaciones individuales del camión, entre las que se incluyen: características de seguridad, capacidad para remolcar, ahorro de combustible y, por supuesto, el tamaño disponible de espacio por camión. Cada camión de alquiler tiene precio individual para ayudarte a ahorrar dinero, tiempo y energía en tu mudanza hacia o desde San Antonio, TX.
Alquileres de vans de carga y pickup en San Antonio, TX
Los alquileres de van de carga y pickup U-Haul en San Antonio, TX son ideales para proyectos de mejoramiento del hogar, entregas y otras cargas pequeñas. Alquila vans de carga o pickups para ahorrar dinero en mudanzas o entregas locales. Los alquileres de vans de carga y pickup son populares entre los negocios locales, estudiantes universitarios y mudanzas pequeñas de casas en San Antonio, TX 78222. Nuestras vans de mudanza para alquilar incluyen aire acondicionado, rieles con protección para resguardar tus pertenencias, y vienen equipadas con un enganche para transportar un remolque de alquiler.
- Rieles de protección en el interior de las vans de carga
- Transmisión automática
- Aire acondicionado
- Suspensión para viaje apacible
- V-8 con ahorro de combustible
- SRS/bolsas de aire
Comentarios de clientes
Make sure you have the equipment there when it has been reserved days in advance.
Hey this your girl Kathryn giving another shout out about The Best U,-Haul in San Antonio Texas if you want a good truck and good customers service head on over to 4502 Rigsby Dr San Antonio Texas 78222 I guarantee you won't regret it and I guarantee you will always go back I been back and will go again Tell your family and friends.God Bless you.
Excellent customer service. Staff was friendly and courteous and very helpful and informative.
Super helpful people on both ends!
Neighborhood oriented. Good place.
You need to maintain your trucks . The truck shook horribly the whole drive.
everything was done in a professional manner , we will be back to rent trucks again, thanks
Nothing....I recieved excellet service. After i had to extend my rental. Secind time ive ysed this location, and they are wonderful here...keep up the good work guys!
Very nice and informative reps at your location. You have a good team there.
Once again the staff knocked it out of the park these guys are awesome
Got my rental hooked up within 15 minutes. Fast , Friendly group
Staff was very friendly and helpful.
Excellent customer service!
Location is very small and is visited by many people. Parking is very difficult and the flow of traffic is almost hazardous. If one is not careful, the tight spaces because of equipment everywhere and the few parking spaces for the many cars can go can cause an accident. In addition, I had a very bad experience because I went in personally, 2days before my move, to inquire whether my vehicle would be able to pull a trailer, or if I needed a pickup. The individual who helped me and took my first reservation told me my car would be able to pull a trailer l. I did ask if I needed specific equipment for it and I was told it would be fine. I arrive 1/30/2021, at 10 am for my appointment and I come to find out that my Honda CR-V cannot haul a small trailer like I was told. I had to cancel that reservation and pay for a truck, more expensive and bigger than I needed, because all other smaller trucks were checked out before me. This was a very upsetting and bad experience because the first individual did not give me correct information to my questions, and I didn't receive any compensation or apology for the error or inconvenience.I will likely try a different company if I can find one.
Great customer service thanks
everything was great
I will definitely go back they are honest people and I will recommend everyone to go too 4502 RIGSBY AVE U-HAUL MOVING & STORAGE AT W W WHIITE-744053 S.A. TX.78222 (210)333-3131 I'm putting this information down because that's how great this place is once you go to them you will always go back.. Love y'all keep up the great work.
OUTSTANDING,AND HELPFUL STAFF!!!
Very good, helpful customer service
Outstanding,and great customer service by staff.
Everyone was very nice
Supposed to have been able to pick up truck /w/o going inside... instead waited 35 minutes in line . Truck was filthy inside the cab. No Covid precautions taken to wipe it down between customers. Gas was lower than what was logged.
Employee was knowledgeable, friendly & very helpful. We were in and out quickly. Very pleasant experience.
Have more than one person working there on the weekend because it got real busy just for one person to handle by his self