I went to rent a truck for a day and they did not inform till I went to pick it up that it had to be returned by 5 pm. I needed it for an entire day and the expectation was not made until I was initially charged that it had to be returned by 5 pm when I could only pick it up starting at 11am. At that stage all rental places had rented out similar vehicles and no others were available . To have to pay for an extra day when it was returned that night and it was rented out the very next morning hardly seems fair. Also, when attempting to drop the truck off after hours the drop boxes were vandalized. To prevent the truck from being stolen I returned the keys the next day at open ( at that point a thank you would of been nice) I was told there was a drop box around the back which was not described on the website as it stated they are at the front entrance. I walked the grounds and never found the other mystery drop box in daylight hours. My truck was very clean and performed as expected. I would not recommend for but would not recommend against I would just make a friend aware of the lack of disclosures given at a point in which you lack alternatives. This experience would not necessarily stop me from renting again knowing all the hidden requirements now. However those expectations should be established on initial conversation and not at a point of no return. A competitor initially seemed more expensive but after getting charged the extra day it would of been less expensive to utilize them. Setting proper expectations upfront would of gone a long way instead of a resulting bad experience.
Alquiler de remolques y remolcado en San Antonio, TX en U-Haul Moving & Storage at W W White
¿Te mudas de o a San Antonio, TX? Los los remolques cerrados y de carga de U-Haul están diseñados de manera inteligente para proteger y asegurar tus valiosas pertenencias, mientras que nuestros remolques utilitarios abiertos son perfectos para transportar suministros de construcción, materiales de jardinería o artículos voluminosos. Los remolques de autos de U-Haul tienen rampas de carga EZ para cargar vehículos sin esfuerzo, mientras que nuestros remolques para motocicletas son livianos y fáciles de remolcar. Obtén GRATIS cotizaciones de tarifas de alquiler de remolques en San Antonio, TX 78222 hoy.
Obtén GRATIS cotizaciones de alquiler de remolques para autos, remolques utilitarios, remolques de carga y remolques para motocicletas en San Antonio, TX
Remolques de carga
Los remolques de carga en San Antonio, TX son livianos, aerodinámicos y están diseñados para brindar mayor ahorro de combustible, lo que facilita el remolque detrás de cualquier vehículo. Millones de familias usan nuestros remolques de carga cerrados para mudanzas cada año. U-Haul tiene una gran selección de remolques cerrados para alquilar dentro de la ciudad o para viajes de ida. Mira nuestros tamaños de remolque de carga y ¡reserva un remolque de alquiler en línea en U-Haul Moving & Storage at W W White!
Los remolques utilitarios son perfectos para remolcar cargamentos grandes o extragrandes en San Antonio, TX 78222. Muchos remolques utilitarios de alquiler vienen equipados con una rampa de carga para mayor comodidad. La selección de remolques utilitarios en U-Haul Moving & Storage at W W White proporciona una solución asequible para proyectos de mejoras del hogar, entrega de muebles y para remolcar vehículos recreativos. Los remolques utilitarios de alquiler también son populares entre las empresas para entregas y eventos de ferias comerciales. Los remolques utilitarios vienen en una amplia gama de tamaños y estilos para poder remolcarlos con cualquier auto.
Remolques para autos
Mudarte a otro lado del país con tu vehículo en un remolque para autos es una forma inteligente de ahorrar gasolina y millas de desgaste en tu vehículo. Nuestra carretilla de remolque es una opción de bajo costo para remolcar vehículos con tracción delantera, mientras que los transportadores de autos son ideales para mudanzas de larga distancia. Ambos transportes para autos se adaptan a la mayoría de los tamaños de vehículos en San Antonio, TX y también son más económicos que llamar a un camión de remolque en caso de avería. Ya sea que estés remolcando detrás de una van de mudanza de U-Haul o tu propio vehículo personal, puedes alquilar un transportador de automóviles tanto para mudanzas dentro de la ciudad como de ida.
Remolques para motocicletas
Los remolques para motocicletas son livianos, fáciles de remolcar y tienen una rampa de carga de fácil acceso. Cada remolque para motocicletas también viene equipado con una cuña para la rueda delantera y con anillos sujetadores para uso pesado para soportar incluso las motocicletas más pesadas. ¡Reserva tu remolque para motocicletas de alquiler en San Antonio, TX en línea hoy!
Remolque y suministros para remolcar
Ingresa la información de tu vehículo y te ayudaremos a encontrar el enganche para remolque adecuado.
Comentarios de clientes
Make sure you have the equipment there when it has been reserved days in advance.
Hey this your girl Kathryn giving another shout out about The Best U,-Haul in San Antonio Texas if you want a good truck and good customers service head on over to 4502 Rigsby Dr San Antonio Texas 78222 I guarantee you won't regret it and I guarantee you will always go back I been back and will go again Tell your family and friends.God Bless you.
Excellent customer service. Staff was friendly and courteous and very helpful and informative.
Super helpful people on both ends!
Neighborhood oriented. Good place.
You need to maintain your trucks . The truck shook horribly the whole drive.
everything was done in a professional manner , we will be back to rent trucks again, thanks
Nothing....I recieved excellet service. After i had to extend my rental. Secind time ive ysed this location, and they are wonderful here...keep up the good work guys!
Very nice and informative reps at your location. You have a good team there.
Once again the staff knocked it out of the park these guys are awesome
Got my rental hooked up within 15 minutes. Fast , Friendly group
Staff was very friendly and helpful.
Excellent customer service!
Location is very small and is visited by many people. Parking is very difficult and the flow of traffic is almost hazardous. If one is not careful, the tight spaces because of equipment everywhere and the few parking spaces for the many cars can go can cause an accident. In addition, I had a very bad experience because I went in personally, 2days before my move, to inquire whether my vehicle would be able to pull a trailer, or if I needed a pickup. The individual who helped me and took my first reservation told me my car would be able to pull a trailer l. I did ask if I needed specific equipment for it and I was told it would be fine. I arrive 1/30/2021, at 10 am for my appointment and I come to find out that my Honda CR-V cannot haul a small trailer like I was told. I had to cancel that reservation and pay for a truck, more expensive and bigger than I needed, because all other smaller trucks were checked out before me. This was a very upsetting and bad experience because the first individual did not give me correct information to my questions, and I didn't receive any compensation or apology for the error or inconvenience.I will likely try a different company if I can find one.
Great customer service thanks
everything was great
I will definitely go back they are honest people and I will recommend everyone to go too 4502 RIGSBY AVE U-HAUL MOVING & STORAGE AT W W WHIITE-744053 S.A. TX.78222 (210)333-3131 I'm putting this information down because that's how great this place is once you go to them you will always go back.. Love y'all keep up the great work.
OUTSTANDING,AND HELPFUL STAFF!!!
Very good, helpful customer service
Outstanding,and great customer service by staff.
Everyone was very nice
Supposed to have been able to pick up truck /w/o going inside... instead waited 35 minutes in line . Truck was filthy inside the cab. No Covid precautions taken to wipe it down between customers. Gas was lower than what was logged.
Employee was knowledgeable, friendly & very helpful. We were in and out quickly. Very pleasant experience.
Have more than one person working there on the weekend because it got real busy just for one person to handle by his self