The website is a complete piece of garbage,. It took over an hour and a dozen attempts to phone pick up the truck. Shop owner had no way of overriding phone pickup. Get rid of the website it is pure crap!Thomas C.
Iceburg Auto Customs
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Saint Petersburg, FL 33713
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.0 Average Customer Rating
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Fantastic experience. Equipment was available when processing same-day reservation, very clean and well maintained. Location was easy to find and readily accessible. Associate was friendly, thorough and very detailed. Would highly recommend for short term or long-term rentals.Steven D.
Check in was tedious. I completed all of the information previously but needed verification at pickup. Took almost 30 minutes before I was able to leave with the truck.Jessica M.
Small location using 24/7 access to pick up and drop off vehicles. Once I got my app to function properly, it was pretty seamless. I have attempted to rent vehicles over the phone at this location in the past and had very poor success. But the 24/7 U-Haul app worked perfectly.Richard M.
The owner, Basil was very kind and patient. I set up my reservation wrong online, he had to change the entire reservation and set me up the correct way. Upon returning the truck, I was completely shot by then. He was closed but still in the building, I dropped the keys in the box. Of course I didn't read the directions and I needed the keys to get the mileage. Again Basil was so sweet and polite, he came out, took over and handled everything for me. I had definitely been his problem child for the month, he never showed it, he remained patient and respectful the entire time. Thank you Basil for a very good experience on what was a long and troublesome day for me. Cindy BMartin B.