Mobile pick up went great at location but old white man with glasses was rude when I asked where the furniture pads THAT I PAID FOR were since they weren't in the truck.Juan C.
Moving Truck Rental in Saint Petersburg, FL at Jet Ski Repair
(Distribuidor de U-Haul del vecindario)
Alquileres locales para mudanzas de ida o en la ciudad en Saint Petersburg, FL 33702
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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Comentarios de clientes
- 4.0 Average Customer Rating
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Selling us on saving time using your mobile app is really misleading. Spent 40 minutes trying to get app to work, misleading about where the lock box is located, and then add another 40 minutes to check in the vehicle. I will continue using U-Haul, just not your mobile app.Gerald M.
It was great to have a company where the organization was efficient helpful very clean vehicles and no problems whatsoever highly recommend others.WILHELMUS V.
Very nice man. Didn't even go in. He just looked it over and sent us along our way. Hope that's where I drop my next truck. Would appreciate a discount on my rez# 24891755 for my troubles on this last rental..Sally G.
He was very professional & nice! Put the items requested in the truck! Great service!!!Nydia B.
Went above and beyond! Even redid the hitch which was improperly installed at a Uhaul location.ASHLIE F.
Return self checkin was difficult for me. You wanted five fotos. I took about thirty to satisfy your needs. The odometer reading was difficult to capture. I input it manually also, A choice to only manually input mileage and gas would have served me better. Also, to aid in the picture taking, you instructed me (I think) to turn on the truck. Did you mean lights on, engine on, or both. I finally did both, That drained some of the gas I had loaded.Don D.
The customer service was excellent, and the process was very fast and easy. The gentleman were very polite and knowledgeable about the uHaul process.Shakuran M.
Very professional. The trailer was there and ready to go when I was scheduled to pick it up. They hooked it up to the truck. All I had to do was drive it away.Thomas M.
The person renting me the U-Haul was very condescending, rude and inappropriate.Denise S.
We couldn't even find the front door. It was a mess but the location was convenient.Doreane M.
No one there to help when trailer dropped off. It was hard to get confirmation I had returned the rental. Agent at JT Auto Service, 5298 Haines Road, Saint Pete, was excellent at helping me get documentation the trailer had been returned. He went the extra mile!!!Melvin M.
Work on the refund policy I was expecting 56.+ back right away and I still don't have it??Katherine M.
The guy here, is a very personable, respectful owner that will cater to his customer's needs and questions. 5 stars!!!Christopher Lee P.
The location was fine, my only issue was your website. Instead of tellinng me that the truck I was looking for was unavailable I was stuck in an endless loop with no explanation until i called customer service. It was a waste of my time.James G.
This experience was pleasant and the guy at Uhaul was very informative and courteous.Christopher C.
Location was convenient and easy to access. Check out and checking was quick with online check out. Location is a small business that locks front door so knock if it is locked.David N.
Need more direction in where to return overnight drop offs. Busy street is hard to back a car hauler into the spots.tony N.
The online check in DID NOT WORK it took the store person to help me get my truck. Waited 40 minutes for the online to work..... Never did......Rick G.
The younger person that we first dealt with was kind and helpful. Truck was in good condition and worked fine, except for the 12 volts that did not work. The only mar to the experience was that the older person that we dealt with when we brought back the truck was very rude. Firstly, he barked at me for parking the truck in a different spot than I picked it up in. It was never expressed or instructed that I was supposed to. Secondly, before we had a chance to leave the parking lot, he moved the truck back to it's original spot, and in the process, almost hit my car. He would have hit it had we not honked the horn at him to get his attention. This second, older person needs customer sensitivity training and driving classes, or he needs to be let go. He was the only negative part of an otherwise perfect experience.Jacob L.
I was supposed to pick up truck at a different location. When we arrived there was no truck. We were supposed to get a $50 credit for the hassle. Given from the first location. Nobody knew anything about it. Upon trying to return my truck the place I chose as my return spot didn't open until 1 my truck had to be back by 10. I called all the places I googled. Everyone refused to take my truck. No space is what I heard from everyone. So I finally waited until 1 and took it to the place on my paperwork where he also said he had no space. After a few minutes of explaining my situation and I broke down crying out of frustration. The man there took my truck. He's an angel. But I after all this I won't be using uhaul in the future. Oh and I forgot my 20 minutes phone can to the 800 number. To try and get hello and tell them no one would take my truck that got disconnected with no call back even though they had my number on file.Suzette H.
fast, polite service. I have used this location previously and have always had an excellent experiencejames C.
Great serviceAlan M.