Customer Reviews for Jet Ski Repair
(U-Haul Neighborhood Dealer)

240 comentarios

6590 Haines Rd N   Saint Petersburg, FL 33702

(727) 823-4071

Horario de oficina

  • Mon-Fri: 9 am–5 pm
  • Sáb.: 10 a. m. - 2 p. m.
  • Sun: Closed

Servicios en esta ubicación:

Contáctanos

(727) 823-4071

6590 Haines Rd N
Saint Petersburg, FL 33702

Servicios en esta ubicación:

Horario de oficina

  • Mon-Fri: 9 am–5 pm
  • Sáb.: 10 a. m. - 2 p. m.
  • Sun: Closed
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
4.0

El cliente no dejó un comentario.

Alyson N 
Clasificación:
3.0

El cliente no dejó un comentario.

ALYSON N 
Clasificación:
5.0

Randy the owner/manager as well as his son were really helpful through the process and extremely thorough. Excellent service and with s pleasure.

BYRON B 
Clasificación:
3.0

There were no moving blankets due to the recent hurricanes in the area however no one informed me of that or I would have been prepared

Clifton S 
Clasificación:
5.0

El cliente no dejó un comentario.

Chad K 
Clasificación:
1.0

I'm pretty sure he lives at his building. When you walk in there's a bed to the right, there's stuff piled up he had to dig through to get out blankets we rented for our 4 day Haul from Florida to Montana. The truck was older and although it did get us here in one piece it took 2300 in fuel when we budgeted 1800! We had rain the last 5 hours of our trip, there was a patch fix on the roof of the Uhaul that you could see daylight through and you guessed it, from the boxes in the extra few ft of space to every mattress was soaked! Now keep in mind, hurricane surge from helene and Milton was the reason we had to move home! We took what we had left! Just to have water damage more of what we had left. There was no other supplies to purchase there so I had to go to another Uhaul and pick up more boxes and tape.

Pamela P 
Clasificación:
5.0

The man who runs this UHaul business is a very caring and friendly person. I will definitely rent from him in the future.

KRISTIN R 
Clasificación:
5.0

The man was very polite and informative.

ANTONETTE M 
Clasificación:
2.0

Office was locked and I was unable to pick up keys for 30 minutes. I knocked on the door and nothing. Finally found a number to call and a rude man answered and made it seem like I was annoying him that he had to come let me in. Wouldn't go to this location again.

Elisabeth D 
Clasificación:
5.0

El cliente no dejó un comentario.

VONDA Y 
Clasificación:
4.0

El cliente no dejó un comentario.

DAVIS N 
Clasificación:
2.0

This was not the first time I've checked out or checked in a uhaul online, but it was definitely the most difficult. When I couldn't get the truck checked back in, I tried calling the location. No one was there and they were supposed to be open. I was told just drop the key in the drop box. When I said I can't get the pictures to go through, I need someone to check the truck. I don't want to be charged extra later because I can't prove I did everything I was suppose to. The owner replied, "I don't know what to tell you." Horrible service. He certainly didn't have a problem calling me after 7pm the day before telling me the truck I reserved was also reserved at 3pm, so I needed to have the truck on time, but he couldn't help when I needed it.

Stephanie L 
Clasificación:
5.0

El cliente no dejó un comentario.

GAIL M 
Clasificación:
2.0

It was closed so I didn't deal with anyone. Run down facility

GEORGE A 
Clasificación:
5.0

This location is very good , the guy at counter was ver clear and helpful , wood definitely recommend,

Felix G 
Clasificación:
5.0

Randy and his son were so polite and friendly. I rented 2 different size trucks on multiple days, and they were very accommodating. I want to stress the point of how polite and friendly that they were. I will be back when I need a truck or trailer again. Best regards Bill

William M 
Clasificación:
5.0

The owner was fantastic. U-Haul messed up and didn't have a vehicle at the original location I had reserved so they booked me for here… not checking that the location closed an hour and a half after my pickup time. The owner went ahead and processed my order despite being closed and had me on my way with no issues. Would give him 5/5 stars if I could! Location seemed a bit of a rough location and the cops ended up being called for a different incident not related to my reservation.

Michelle J 
Clasificación:
5.0

El cliente no dejó un comentario.

Patrick K 
Clasificación:
4.0

El cliente no dejó un comentario.

Todd G 
Clasificación:
5.0

When we picked up the uhaul it was completely on empty. We had to stop and get gas.

April F 
Clasificación:
5.0

El cliente no dejó un comentario.

TAALIBUDDIN A 
Clasificación:
5.0

Good service

jorge e 
Clasificación:
5.0

Fix the app to create reservation

Glorizel G 
Clasificación:
4.0

Nothing. The manager was great. Explained everything.

David N 
Clasificación:
5.0

The Jet Ski Shop owner was very helpful, knowledgeable, and respectful. I would be very comfortable renting a Uhaul from him and referring friends and family. BTW, love the cargo van! It drives great and though it initially felt huge, rode well in my own lane and borrows are well-appointed.

Jean M 
Clasificación:
2.0

There was no interaction with people even though they were there avoiding my phone calls. Extra Equipment not available and I wasn't told it wouldn't be available. No communication.

Marguerite M 
Clasificación:
5.0

Randy's customer service is 2nd to none.

David K 
Clasificación:
5.0

Extremely Pleasant Experiance. I will be during future Business with Randy and Jet Ski Repair. Thank you for giving me the opportunity to express this, Diann K Campbell with Sparkles Joyful Journeys ✨

Diann C 
Clasificación:
5.0

El cliente no dejó un comentario.

Betty M 
Clasificación:
5.0

Excellent service, the owner/manger went out of their way to retrieve a vehicle transport trailer and have it ready for pick up on the day needed. Did some paperwork and was out in 15 minutes. I am very grateful for the level of service as I had a strict time schedule. Recommend them for you transport needs.

Bradley R 
Clasificación:
5.0

El cliente no dejó un comentario.

Linden H 
Clasificación:
5.0

El cliente no dejó un comentario.

Dale C 
Clasificación:
5.0

It was honestly as seamless as possible.

KAITLYN C 
Clasificación:
4.0

El cliente no dejó un comentario.

Nanette P 
Clasificación:
5.0

El cliente no dejó un comentario.

Teresa H 
Clasificación:
1.0

My drop off location changed multiple times. On the day of my move, the drop off location changed again last minute. I didn't even see it until I got to the original drop off location. This service really needs to get their shit together. This was overall a terrible experience

Maria K 
Clasificación:
4.0

El cliente no dejó un comentario.

teresa h 
Clasificación:
5.0

Owner was awesome to deal with

Ryan N 
Clasificación:
4.0

Turned the truck in via on line service. Left locked truck at designated lot. Get a bigger sign - hard to locate where to leave truck.

christine S 
Clasificación:
5.0

To improve for the next customer a door bell ring to notify the attendant that someone is at the door would make the pickup process on time. This is also a repair shop and it seems that the place is close unless one comes around the store to get someone to open the door for business. Otherwise the pickup and drop off of the truck went well.

Evette P 
Clasificación:
1.0

We rejected insurance, but the guy signed us up for insurance regardless he gave us no paperwork and mislead us then when we extended our rental we had to pay way too much per day. This guy is shady. When we called him he said it was our word against his We did not agree to insurance He ripped us off I'm very disappointed

Shiva H 
Clasificación:
5.0

El cliente no dejó un comentario.

Cory D 
Clasificación:
5.0

Great service. Very helpful even when my plabs were forced to change. Highly rey.

Evan W 
Clasificación:
5.0

El cliente no dejó un comentario.

Louis T 
Clasificación:
5.0

El cliente no dejó un comentario.

MELISSA M 
Clasificación:
5.0

Really good guy, easy drop off.

daniel t 
Clasificación:
5.0

Guy was really nice and helpful

jacklyn C 
Clasificación:
5.0

Train your phone people to show a little more respect to us. Without us, there's no you.

Juliet T 
Clasificación:
3.0

El cliente no dejó un comentario.

WILLIAM S 
Clasificación:
5.0

El cliente no dejó un comentario.

Brock N 
Clasificación:
5.0

Just keep up the great work.

Juliet T 
Clasificación:
1.0

Not having a person on-site and having U-Hauls system out of order created many issues for us. I would NEVER recommend anyone using a remote site. It caused us to use an entire hour of our rental just to get the truck due to system issues. Waste of time.

Jo A 
Clasificación:
5.0

I had no clue U-Haul had trucks for rent at this location! The ease of scheduling the truck and the attentiveness of the shop owner, were great! One of my best experiences renting a truck from U-haul!

Evette P 
Clasificación:
5.0

El cliente no dejó un comentario.

kent s 
Clasificación:
5.0

Randy at the location was very helpful

Deana J 
Clasificación:
5.0

This uhaul provider was top notch. Customer service was spor on. Very personable and extremely helpful. I had to extend my return date, and he made it a very smooth process. I would highly recommend this particular neighborhood location to anyone and will return when we need another rental. Thank you sir...you are the best...keep doing what you are doing.

tami r 
Clasificación:
5.0

El cliente no dejó un comentario.

Anthony L 
Clasificación:
3.0

Drop off was easy and that was a good thing

Janelle W 
Clasificación:
1.0

Owner was rude I got there at 10:00 a.m. waited for like twenty minutes for the truck ask guy wht was taking so long I have to get my things from persons house at certainty time he tells me not my problem how is this I booked an appointment how's it not his problem also truck was not in running shape truck was smoking engine

deontray b 
Clasificación:
3.0

El cliente no dejó un comentario.

Steve W 
Clasificación:
4.0

The process went smoothly and had no problems with the truck. The only thing was that the dolly was not on the truck but the location office was not open.

Shirley W 
Clasificación:
4.0

El cliente no dejó un comentario.

Rachel D 
Clasificación:
3.0

El cliente no dejó un comentario.

Jeff B 
Clasificación:
5.0

El cliente no dejó un comentario.

Erwin H 
Clasificación:
3.0

El cliente no dejó un comentario.

Shani J 
Clasificación:
3.0

El cliente no dejó un comentario.

Edwin G 
Clasificación:
1.0

I was picking up my uhaul that I rented through the uhaul app. As I was about to drive away the owner came out and told me I wasn't supposed to have the truck or the moving blankets. I said, I knew about the blankets and was going tockeave them untouched. I explained I reserved it and had already paid. He was very rude and told me I was lucky that Uhaul let me rent the truck and wanted the blankets back.

Deana F 
Clasificación:
1.0

My truck was not available upon my arrival

Daniel O 
Clasificación:
3.0

El cliente no dejó un comentario.

Jaleel S 
Clasificación:
1.0

The service lied and said I didn’t feel up the tank just to charge me extra money

Khalicia R 
Clasificación:
5.0

El cliente no dejó un comentario.

Clinton W 
Clasificación:
1.0

I do not like doing business with a company that lies to its customers !!! I especially do not enjoy being double charged for insurance. I really hate being told that the 26' U-Haul van that i had reserved was given to someone else because I failed to return a phone call. If you guys didn't suck you would blow !!! I will never do business with you again.

Michael F 
Clasificación:
4.0

Great service!

James B 
Clasificación:
5.0

Great experience!

Steven B 
Clasificación:
5.0

El cliente no dejó un comentario.

Maria R 
Clasificación:
4.0

The equipment was great. The rental process took way too long.

Greg H 
Clasificación:
5.0

The owner was amazing and very friendly

Kelsey W 
Clasificación:
5.0

El cliente no dejó un comentario.

CHRISTOPHER G 
Clasificación:
4.0

El cliente no dejó un comentario.

frank l 
Clasificación:
1.0

Really crappy facility. Nice manager.

ESTHER S 
Clasificación:
5.0

Excellent experience Great job

Darlene P 
Clasificación:
4.0

El cliente no dejó un comentario.

MARCIA G 
Clasificación:
5.0

I would just like to say they were way more professional and courteous to me and then the last U-Haul dealership I went to on Haynes road...53... something Haynes road.....that guy was an asshole fort no reason..... But thankfully to him I found jet ski repair to be a far better dealer and way more professional than he was

SHAWN L 
Clasificación:
3.0

They are not open so it was a mobile drop off. That would have been helpful to know as I was dropping off a trailer and it's pretty heavy to unload by myself.

ABIGAIL F 
Clasificación:
2.0

El cliente no dejó un comentario.

DANIEL H 
Clasificación:
2.0

El cliente no dejó un comentario.

Deborah D 
Clasificación:
5.0

El cliente no dejó un comentario.

HEIDI W 
Clasificación:
5.0

El cliente no dejó un comentario.

mciahel p 
Clasificación:
4.0

UHAUL needs to improve the app

SHAWN S 
Clasificación:
3.0

El cliente no dejó un comentario.

ANDREWMICHAEL L 
Clasificación:
2.0

The location is ok but the shop is very cluttered and kitchy.

WENDY F 
Clasificación:
5.0

El cliente no dejó un comentario.

Vincent M 
Clasificación:
1.0

Mobile pick up went great at location but old white man with glasses was rude when I asked where the furniture pads THAT I PAID FOR were since they weren't in the truck.

Juan C 
Clasificación:
1.0

Selling us on saving time using your mobile app is really misleading. Spent 40 minutes trying to get app to work, misleading about where the lock box is located, and then add another 40 minutes to check in the vehicle. I will continue using U-Haul, just not your mobile app.

Gerald M 
Clasificación:
5.0

It was great to have a company where the organization was efficient helpful very clean vehicles and no problems whatsoever highly recommend others.

WILHELMUS V 
Clasificación:
5.0

Very nice man. Didn't even go in. He just looked it over and sent us along our way. Hope that's where I drop my next truck. Would appreciate a discount on my rez# 24891755 for my troubles on this last rental..

Sally G 
Clasificación:
5.0

He was very professional & nice! Put the items requested in the truck! Great service!!!

Nydia B 
Clasificación:
5.0

Went above and beyond! Even redid the hitch which was improperly installed at a Uhaul location.

ASHLIE F 
Clasificación:
5.0

El cliente no dejó un comentario.

Kevin W 
Clasificación:
5.0

El cliente no dejó un comentario.

Sierra B 
No se han enviado comentarios para esta ubicación.

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