This was not the first time I've checked out or checked in a uhaul online, but it was definitely the most difficult. When I couldn't get the truck checked back in, I tried calling the location. No one was there and they were supposed to be open. I was told just drop the key in the drop box. When I said I can't get the pictures to go through, I need someone to check the truck. I don't want to be charged extra later because I can't prove I did everything I was suppose to. The owner replied, "I don't know what to tell you." Horrible service. He certainly didn't have a problem calling me after 7pm the day before telling me the truck I reserved was also reserved at 3pm, so I needed to have the truck on time, but he couldn't help when I needed it.
Stephanie L
Jet Ski Repair
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Saint Petersburg, FL 33702
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Otros servicios de U-Haul
Comentarios de clientes
- 4.5 es la calificación promedio de clientes
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It was closed so I didn’t deal with anyone. Run down facility
GEORGE AThis location is very good , the guy at counter was ver clear and helpful , wood definitely recommend,
Felix GRandy and his son were so polite and friendly. I rented 2 different size trucks on multiple days, and they were very accommodating. I want to stress the point of how polite and friendly that they were. I will be back when I need a truck or trailer again. Best regards Bill
William MThe owner was fantastic. U-Haul messed up and didn’t have a vehicle at the original location I had reserved so they booked me for here… not checking that the location closed an hour and a half after my pickup time. The owner went ahead and processed my order despite being closed and had me on my way with no issues. Would give him 5/5 stars if I could! Location seemed a bit of a rough location and the cops ended up being called for a different incident not related to my reservation.
Michelle J