Dropped off truck Saturday did not get bill until Tuesday. I called and was told I was busy and had not checked your truck in yet . Will do it todayScott M.
State Street Stop N Go
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Rochester, NY 14608
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 3.0 Average Customer Rating
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A bit hard to find, but that's not a reflection on anyone. Did an after hours drop off so did not speak to anyone hereHelena W.
They did not provide the dolly for moving after I reserved the equipment. Had to do two separate transactions. When truck was returned at original gas line they charged me separately twice for a total of $70 on top of original charge. When I called to have charge removed; I was approached with sarcasm and an unprofessional attitude.Jessie W.
Locations and services poorly indications and poor customer services. Truck was provided empty. Equipment requested not all were provided. Too many call changing the locations and equipment.Ruben M.
The worst truck ever given to me. I truly felt like I was going to be stranded in that huge broken down truck .. I did call the office and inform them of this terrible truck and that nobody should rent this truck ..let alone it only had a quarter tank to it. Smh. The damage inside the truck truly thought it was stolen or someone tried to for that steering wheel was busted up. Judy terrible l... Once on highway I was praying hard. I did call the office he said he would inform of my complaint... The outside of the truck was so much damage a piece of the truck in the middle was sticking out just terrible. Also it had broken glass in issue the storage area of truck. I know it's not being cleanParise B.