They did not provide the dolly for moving after I reserved the equipment. Had to do two separate transactions. When truck was returned at original gas line they charged me separately twice for a total of $70 on top of original charge. When I called to have charge removed; I was approached with sarcasm and an unprofessional attitude.
Jessie W.
State Street Stop N Go
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Rochester, NY 14608
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Otros servicios de U-Haul
Comentarios de clientes
- 3.5 es la calificación promedio de clientes
Cuéntanos qué piensas.
Tus comentarios valiosos nos ayudarán a proporcionar mejores servicios.
Locations and services poorly indications and poor customer services. Truck was provided empty. Equipment requested not all were provided. Too many call changing the locations and equipment.
Ruben M.The worst truck ever given to me. I truly felt like I was going to be stranded in that huge broken down truck .. I did call the office and inform them of this terrible truck and that nobody should rent this truck ..let alone it only had a quarter tank to it. Smh. The damage inside the truck truly thought it was stolen or someone tried to for that steering wheel was busted up. Judy terrible l... Once on highway I was praying hard. I did call the office he said he would inform of my complaint... The outside of the truck was so much damage a piece of the truck in the middle was sticking out just terrible. Also it had broken glass in issue the storage area of truck. I know it's not being clean
Parise B.Nothing. The customer service was fantastic. Thank you!
Steven V.Charged me for gas thst was never there
Brittany B.