Very bad customer service and got charged three times because they don't have a dropbox. I always use them but this time was the worst and I will not recommend them to my enemies.Nancy D.
Moving Truck Rental in Renton, WA at Storage One on Benson
(Distribuidor de U-Haul del vecindario)
Alquileres locales para mudanzas de ida o en la ciudad en Renton, WA 98055
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Additional Services at this Location
Comentarios de clientes
- 4.0 Average Customer Rating
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Nothing newJeremy H.
The location and vehicle were not an issue. The vehicle was dirty, but it ran well and got the job done. The disgusting business practices of Uhaul is a major issue. On your website, I was quoted $44 which is double the price shown on the van, but still seemed reasonable. Then when I already have my unchangeable plans, you guys go and charge me $76 to do a quick pick up and drop off a few cities away. I'm sure you've got some fine print somewhere covering your asses, but it's still rude and dishonest and I will be using any company but uhaul next time.MICHELE D.
The person in the front is nice and doing excellent jobADOLFO R.
Great customer serviceRaksa S.
Overall everything was okay. My only complaint was that the cab was full with dog hair, so I don't think it was properly cleaned.Kyra G.
The only problem I had was when I tried to log onto the website to pick up the truck it took too long. The kind lady behind the counter was gracious enough to help me out.MICHON W.
They had technical difficulties and were supposed to call us back and never did then they ended up sending an email, claiming we drove over 68 miles when we drove less then 20 and over charged us.Daniel W.
Truck was clean but check engine light was on which was a bit concerning but truck worked fine.David A.
Excellent customer service provided by U-Haul reps. at this location. I would recommend for service/rentals.Sherman B.
Erica at this location was very helpful and courteous. Thank you very much!JOSEPHINE N.
Very friendly and courteous staff!!KIMBERLEY R.
Excellent customer service and cheerful business office!! thanksSteven O.
I ensed up kicking myself for initially booking 4 hours. If UHaul is going to charge a day rate, I should get the van for 24 hours. The woman at the location sorted it out for me, but it's annoying that it was an issue. The van was awkwardly small for a wardrobe box. The pickup process was confusing. And if I have to see someone at the end to get the key anyway, I'm not sure how it's better than if I just walked into the store right off the bat.Andrew W.
The charge for mileage locally was ridiculous. $88 for moving a few things locallySteven H.
Good location, easy to rent, quick in and out. Not sure was a big fan of putting the key in the mailbox, but that's relatively minor, and there's probably reason they don't have a key return box, so that's fine.Mitchell H.
This location is fantastic. Stay as you are.Sonia M.
Please lower the mileage cost. 99 cents is complete highway robbery. Moving is already stressful enough with first to last rent, down payment, cost and time with packing, shipping and unpacking.Rath mike R.
This is the first time a uhaul van has been spotless. Very clean, friendly staff. I'll be back.Lehuanani W.
Only two small trucks and a van available. But the lady was super nice and friendly. The best uhaul experience.Montree S.
I had a problem putting in the refrigerator because there was no ramp in 9 feet truck and no one told me before or when I went to pick up ThanksHassan B.
Excellent customer servicedonny D.
The web check-in is very clunky and not running smoothly at this time. While the web check-in stated it'd be faster, going to the counter was actually quickly in this instance.CHAD B.
No comment at this time.Pablito T.
Staff was very helpful. Explained everything on the contract well. Took time to make me feel valued as a customer.Cynthia D.