It appeared that the office was closed! After a bit, a lady came out because it appeared we were having some trouble checking in and took care of it for me! So nice and polite!PAMELA B.
Moving Truck Rental in Nacogdoches, TX at Blacklock Storage North
(Distribuidor de U-Haul del vecindario)
Alquileres locales para mudanzas de ida o en la ciudad en Nacogdoches, TX 75965
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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Comentarios de clientes
- 5.0 Average Customer Rating
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I'm not sure anything could be made better. The staff member was very helpful and efficient. I don't think the process could have been better.Michael S.
Blacklock storage was superb the lady that helped us was very polite you could not ask for any better professionalismJarvis W.
Great customer service sherry always goes above and beyond on everything Awesome place to do business with Recommend them to others oftenGARY W.
They were very friendly, helpful, and professional! I would use them again!!KRISTEN M.
This location @ Blacklock exercised great customer service. The location @ Precise Auto Clean was very rude & not very helpfulBrenda L.
Sherry went above and beyond to help us. She's a real asset to the business!!!! Deserves a raise!!!sherry B.
I'm not satisfied! We did got over our mileage by like 26 miles but we were told we went over by 57 miles. This was my first time renting from Uhaul and nobody explained how to check it in after hours. I did take a picture of the dash but there wasn't an option to upload a picture outside of the Uhaul app or website. So my picture didn't do any good plus I had already dropped the keys in the drop box. I called Blacklock Storage in Nacogdoches, TX on Monday morning and explained to them what happened. The lady was nice and said she would check it in for me and that I wouldn't be charged anything extra. However, later in the day I was charged for an additional day for the truck and for extra mileage that I didn't even use. Not a good experience at all!Joshua L.
Nothing, really, just be sure to go over everything at the time of rental. I wasn't informed of the notifications I kept getting on my phone, I'm 65 yrs old and I don't do business on my phone, like doing the return process they were asking me to do, so I called corporate, and informed her of this. I also did not know I was to return the renal after 6 hrs, instead of 24 hrs, although, I only had it for a hr, I returned @ 5:30, and checked out @4:30. No problem foe that, but the lady told me I could had returned it in the next morning. it all worked out anyway.Janie F.
The staff is very friendly n professional Willing to help any way they canGARY W.
The ladies are very professional and very nice. They are outstanding with their customer serviceGARY W.
Would not ever rent U-Haul again prices to high drop off procedures very inconvenient we left more gas in it than we had when we picked it up and y'all still charge us more ridiculous will not recommend U-Haul to anyone would definitely advise against renting from themVicky D.
Could have accodomated me with my needs.Kathleen C.
every thing was greatMignonne W.
Problem with the fee on the rental. Told me to contact UHaul which I did and still not resolved.Reagan R.
I was disappointed that I was charged for an extra day because the return date printed on my contract was not consistent with the number of days for which I secured the rental. If the contract had stated the return date correctly, I would have returned the vehicle "on time" and avoided the $118 charge for an additional day.george W.
Friendly efficient service. Recommended.CHARLES T.
Also very quick and friendly serviceWilliam R.
Have check out process easier , as there were errors on the mobile pickup which took an extra 30 minutes to get our truck.Stephanie K.
They went beyond their measure to provide me a truck when i was desperate to move on a budgetcarlin H.
Treat this like a business. Open early, close late and answer phones.Annette B.
Great job , was able to take care of me on a very short notice.Keith P.
Very nice and accommodating personnel. Highly recommend.Cynthia S.
Same as above. Keep up the good work at both.Les W.