Moving Truck Rental in Mount Pleasant, IA at Schrader Used Cars

It all went as planed. Thanks

Great service and explanation on how equipment works.

Did not want to inspect trailer while I was there dropping off even though I asked for check in to be done. I was told I was “good to go” & after I left they charged my credit card for cleaning fee because blankets were not folded, grass was in trailer even though nothing put in trailer had grass & trailer was never near grass & boxes in trailer but yet we used one small box for bbq seasoning. I’ve rented tons of U-Haul both personal & business & have never been charged a cleaning fee in 30 years. Best word to describe this location is thieves. I will be contacting credit card company to stop payment on unauthorized charges. BIG DISAPPOINTMENT

Possibly be able to pick up earlier on Saturdays, but it worked out okay for me. Thanks.

1st off, where I was going to pick it up at which was very close to my home, they ended up not being able to produce one which WASN'T our fault!! Therefore we had to get from Mt. Pleasant which meant added cost! 2nd, was mislead when booked it on line. It had us understanding it would be .79/mile instead it was 1.09/mile! Very misleading! 3rd, after picking up, driving 70 miles to load, we encountered a oily floor in the front of the van. Do you know how this was a pain in the ass not only we was slipping on floor, but when we got to our BRAND NEW house, we had to wipe things off so it wouldn't be tracked in to house! We dropped it back off not only fueled but cleaned out! And no, there wasnt even an offer for a discount to us!

We are looking to utilize a different company next time for our for the rentals. Each time we reserve one in a town we end up having to pick one up miles away which cost us anywhere from $30-$70 extra in mileage

Do not return to this location. They will lie about the mileage so you're over the allotted mileage so they can charge extra. They will also lie and say they had to clean the vehicle even though it's returned clean just so they can charge you for it. It's a shame that U-Haul would contract with such a shady business.

Thank you for having a larger truck available for us this time in Mt Pleasant. Driving to Burlington or Fairfield adds a lot of time and cost to the orchestra to pick up a truck.

We ordered a large truck in advance from the location and then were informed we had to drive an hour for the truck we ordered. No one at the location informed us of this, we had to wait till we received the email. When we questioned the woman behind the counter her response was immediately rude and angry. She said, "That is how u haul works and everyone in the world knew that...". They then informed us to find the truck somewhere closer or rent the smaller one. We reluctantly rented the smaller truck due to funding issues of not being able to get the truck we ordered from them. In doing this we had to leave A LOT of our possessions behind because we didn't have the room to pack them in the smaller truck. In retrospect if they had informed us they didn't have the larger truck we would have found a different way of moving but the communication was nonexistent. Also upon getting to Lawrence we were told to drop the truck off at a location that was unable to except trucks. This would not have been an issue but the parking lot was too small to turn the truck and car trailer around. We then had to call u haul AGAIN to get our drop off time and location changed. The next time we decide to move we will be choosing another moving truck company. We have used u haul on several occasions without an issue but this major one has turned us away from u haul for good.

The cost of my move was much greater than I had estimated. Thank you for not charging me another day. My brother returned the truck for me, and said the fuel level was over 1/2, but your records indicate otherwise.