First, we arrived at the pick up location to find out they didnt have any vans and had to fo to a different pick up location. The van we got at the 2nd location was infested with roaches. They were crawling all over our stuff. Absolutely disgusting.Lee N.
Value Store It
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Miami, FL 33150
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.5 Average Customer Rating
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Very nice and helpfulJeneatte B.
The app is horrible. I tried to do this all online to save time at the location, but the app is painfully slow...uploading 3 photos took about 15 minutes. Then when you are reviewing the request, there is nothing to tell you how long you will have to wait or the status...this was another 5-7 minutes.Bryan W.
The front desk personal seemed like she hated her job. Also, she didn't explain all the fees for the rental. Nothing wrong with the place or equipment but my husband and I were both surprised by the bad customer service.Patricia C.
Overall it was a positive experience with the location and the van which transported well and I had no problems transporting my goods between locations. The only set-back was when I checked my email receipt I noticed I was charged $21 for the coverage which I voluntarily declined when I created the reservation online.Michael T.