After hours drop box for key not labeled/unable to be identified. Required me to make a second trip to drop off truck rental after having to call to confirm that mailbox slot was location to drop off keys.
Rachael A.- Misuri MO
- Lake Saint Louis
- 63367
Moving Truck Rental in Lake Saint Louis, MO at Lakeside Storage & Rentals
(Distribuidor de U-Haul del vecindario)
400 Lakeside Plaza
Lake Saint Louis,
MO
63367
(@ Lake St Louis Exit)
(@ Lake St Louis Exit)
Contáctanos
400 Lakeside PlazaLake Saint Louis, MO 63367
(@ Lake St Louis Exit)
Services at this Location:
Location Hours
- Lun. - sáb.: 8 a. m. - 5:30 p. m.
- Dom.: 9 a. m. - 12 p. m.
- Devolución del cliente 24 horas
Alquileres locales para mudanzas de ida o en la ciudad en Lake Saint Louis, MO 63367
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Additional Services at this Location
-
Camiones para mudanza
¡Tenemos la mayor selección de camiones nuevos!
-
Remolques y remolcado
¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!
Comentarios de clientes
- 3.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
- Rating:
- 1.0
The guy working there was more interested in answering the phone that getting me checked in. It is a storage facility and they don't seem interested in Uhaul customers. They had one truck, so that tells you no one is doing Uhaul business with these people. Would never recommend this place. Go to the big Uhaul center off of Hwy 64, across from auto repair shop. They are pros, plus more trucks and people that are "problem solvers" not excuse makers".
ronald R.- Rating:
- 5.0
Genuinely friendly. Welcomed my business. Thank You U-Haul !!!
WILLIAM R.- Rating:
- 2.0
I arrived at the appointment time uhaul had set up. They had no knowledge of my appointment and even though I had a reservation number. I was told I had to download the app and check in. After I did that, they still couldn't get it. Because of COVID, I had to stick my head thru a window while standing in a bush and yell across the office to talk with the rep on the phone while the guy called the service number so they could coordinate my reservation. Total shit show! I was told that this happens all the time.
Connie B.- Rating:
- 5.0
Our overall uhaul experience was great. The app, however, isn't user friendly. It wouldn't allow us to upload a pic of the condition of truck. Pick up time was 830 am. App said paperwork was being processed. It wasn't truly processed until I sent a chat. At that point I received a name other than agent and the prices began. We didn't leave until closer to 9. I'd say more detailed instructions for the app
Donald S.- Rating:
- 5.0
Everyone there was helpful friendly and courteous
Dean E.- Rating:
- 3.0
No comment
Robert R.- Rating:
- 1.0
Make a fucking effort to tell me where the fuck me truck was and make sure where I am going to get the truck is also the location where all my equipment will be located, running between 2 place twice was completely Uhauls fault. Will not recommend your service to anyone.
Tyler S.- Rating:
- 5.0
Very good and quick service very good place to go
Peggy D.- Rating:
- 5.0
Excellent customer service. Convenient location and everything is explained before you sign a contract. I recommend this location.
Linda L.- Rating:
- 5.0
Only thing was the truck tires seemed to be really out of balance or one bad tire making the truck bounce around on the road way too much.
Trevor W.- Rating:
- 1.0
Manager there was very aggressive to me and rude to her employee. UHaul texted me a new location to return. When I clicked on address for directions, it took me to the same location as I picked up. It took over 20 minutes to return because everyone was confused. The employee was clearly frustrated and made a big deal about the gas tank level. He was very concerned that the tank was returned closer to 8/16ths than 9/16ths. Seems silly to me how big of a deal he made 1/16th of a tank. I won't be returning and won't recommend to anyone else.
Doug L.- Rating:
- 2.0
1. Fully train representatives and increase their knowledge base. U-Haul dealers should be trained as well as the U-Haul branch stores. 2. Had the pick up location completely scheduled this drop correctly we would have been satisfied. But waisted almost an hour trying to return the truck.
Nathan W.- Rating:
- 5.0
Straight forward and contracts well explained.
Jackie W.- Rating:
- 2.0
they were giving me a hard time about miles needed even though mileage had not been mentioned at all during my online reservation period, as i was under the impression i was renting the truck based on time (24 hours) rather than mileage needed.
MICHAEL H.- Rating:
- 5.0
Second time a I rented from this location, lI will be moving in a year and will use them again
Paul W.- Rating:
- 3.0
Had to call U-Haul support to get reservation in system.
James C.- Rating:
- 5.0
not one thing
george N.- Rating:
- 5.0
very nice facility and people
Carlos A.- Rating:
- 4.0
Staff was working alone on a Sunday morning and the store was very busy. He was kind and courteous but a bit overwhelmed with the volume. No fault of his own. I would recommend additional staffing on weekends when rental reservations are plentiful,
LaVetta H.- Rating:
- 1.0
No one there to help hook up the trailer .the air was low in tires .I don't recommend them .
MICHAEL S.- Rating:
- 5.0
None
kate V.- Rating:
- 5.0
Excellent customer service
Jennifer J.- Rating:
- 3.0
They didn't even bother to tell me to put gas in the truck before returning it. I had no idea how to.
Trisha S.- Rating:
- 3.0
I had 40 cent charge when I arrived to pick up. Never had that at the Bryan Rd location. I had already paid online. 40 cents?!
Glenda V.