Waited over an hour at this location for them to give me the keys. I did everything over the phone they just had to give me the keys.
Arturo C
Family Market
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Hollywood, FL 33024
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Otros servicios de U-Haul
Comentarios de clientes
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I rented a van for 3 days and paid $181.xx in advance. On the second day I began getting notifications from my bank that Family Market was trying to charge me another $209. I drove to the Family Market and learned that a clerk was trying to charge me for someone else's transaction. They did make arrangements to fix it. After I returned the van the next day, I owed $11.53 for mileage. I was not willing to unlock my card since I did not trust them after they tried to charge $209 that I did not owe. So I offered to pay with a different card, but they would not take payment. So I called the 800 Uhaul and asked if I owed money. Phone clerk said no. Now I am getting notifications that I do owe it. I am happy to pay the $11.53, but need to pay with a different card. Please allow me to pay what I owe. I will never go to this location again.
SANDRA CThe lady that works at this location is rude and I did not like her customer service at all. They over charged me on purpose I brought the truck back on time she kept telling me that the mikes wasn’t right did I touch the miles how in the hell could I tamper with the mikes on a uhual truck it’s insane and she barely speak English she was rude and I will never rent from there ever again and I won’t recommend nobody ever
LASHARIN NWe found roaches when we opened the door at our destination of loading after picking up the van. We were too far to turn around and get another one. Once dropping off our items we had to leave them out to avoid any of the roaches entering our home. This could’ve been avoided if fumigation occurs after every rental just to be safe.
katherine cThe only issue I had was the mobile app it was more of an issue and waste of time. The person I had to chat with was less than helpful. The employee at the location was extremely friendly and efficient he was able to complete the process within 5 minutes after dealing with the app & chat for almost 30 minutes.
Sarah P