Completely uncalled for customer service! Lady was extremely rude because they normally don't take drop offs. There was no one there when I got there. I had to call. I'm still in disbelief on how rude and inconsiderate that employee was.
KENNETH R
Compass Self Storage
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Hamilton, OH 45011
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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Best customer service of any uhaul location from which I’ve rented a truck. Helpful, responsive, trustworthy.
CHED PMaybe open a little earlier for truck..beyond that everything went smooth...fyi i wish mileage rate was a little cheaper, like 59cents per mile...js lol
JEFFREY NI received Awesome customer service. I will be back if I need to rent again
DENNIS VIt was a great experience up to the time I received the final receipt. I was charged for fuel and a fuel service charge for a FULL GAS TANK! Apparently the person (not Jackie) that checked in the van a day later didn't know how to read a gas gauge. When my call to the office was not returned, I took trip down there. The lady insisted that I did not fill up the tank, and then showed me proof... a photo of the gas gauge showing that 12/12 indication (Ram 9' van) as a full tank. You can't make this stuff up. I even picked up the van at 11/12, giving it back with more gas in it, adding more insult to injury. U-Haul better make this right!
PETER I