Great customer service!!
Joseph Woody
Compass Self Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Hamilton, OH 45011
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Pickup of vehicle before hours was cumbersome and complicated. Truck was wedged in behind other trucks. Gas was less than 1/4 tank, but the contract indicated it was 1/4. I only drove 25 miles before the low fuel light came on. When returning the vehicle the agent charged me refueling charges even though I showed him that I had just purchased fuel for the vehicle in which I only drove 45 miles. He said there was nothing that he could do and gave me a number to call U-Haul if I had a complaint. I brought the vehicle back more than 2 hours before its return time and if there was a problem with the fuel level, he should have told me before he closed out the ticket. I will NEVER rent from U-Haul (especially this one) again!!!
Norman PhillipsEverything was great except for the U-Haul app. I couldn't locate my reservation and spent almost an hour on the phone with technical support. Essentially the app didn't work and I had to log into the site multiple times as all of the electronic signatures were not working. If you can fix these issues it would be top notch. When you are moving time is very important (i.e. getting out of one place, picking up keys, etc.). Delays are really disruptive.
greg glossnerRepresentative was friendly and quickly got us out the door and moving
Jonathan HaysThis rental was a great transaction. Having checked-in early, before arriving, saved time at the counter. The attendant was friendly and professional. The van was a great value It was in great shape and was perfect for the job. Thanks!
Brett McClintock