Besides the military discount I wasn't given. I was went outside to find the truck and was walking around in the rain looking by myself. I finally came back to the front to get help and the people who was suppose to help me was standing up under the shield talking. They saw me walk down by the trucks and no body asked me if I needed help nothing. After seeking for about 10 minutes I went back up front to inquire.RENEE J.
Brook Road Mini Storage
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Glen Allen, VA 23060
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.5 Average Customer Rating
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I was disappointed, I only had the truck for a few hours and the total amount of mileage was about 7 mi The gas gauge was set at a point where you could not determine rather you filled the gas tank back at it original amount. I was charged $25 for gas and I had put $10 of gas back into the truck. The person disputed me vehemently, and only offered a $15 refund towards the gas. I have used this location before and that is why I came back because of the good customer service that I received prior to this last visit. Should I need U-Haul service again I would seriously consider not using this location I don't know if it's change management or not but I did not get the great service that I had before.Coretha S.
The front office staff was extremely helpful and very prompt. Overall, it was a great experience.Susan B.
The gas station was .4 miles away. He could've said it's not on 7/8 did you want to fill it back up?.Aron G.
I was made to feel very comfortable about the drop off procedure, this was a very easy move.tim H.