The truck was fine have rented from this location before however when I opened the back on the truck, it was infested with Ants. I did my best to get all the ants out before moving my belongings in it, however when unloading, ants were still on my belongings.
Dajiah H.
Community Mini Mart
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Durham, NC 27707
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.0 Average Customer Rating
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I still haven't had my final payment amount adjusted and it's been a full week since I returned the vehicle. I havent received a final receipt or any communication about what I should expect my final total to be. Before returning the van, I used a leaf blower to guarantee I got 100% of the loose dirt out of the van. It had rained during the time I was renting the van, and thus our shoes were dirty during the moving process. When I returned the vehicle I was told I would be charged because I returned the vehicle without "scrubbing the floor clean" -- I've never in all my years renting from uhaul had a problem like this and I genuinely believe it's specific to this locations employees lacking any and all customer service skills. Ultimately, I think this location does not uphold uhauls company values and should be reprimanded accordingly.
Esther Shana Y.I was a little skeptical because the pick-up was at a mini-mart. However, the staff was helpful and cordial. The U-Haul truck was clean, in great condition and well maintained. Going to this location was a pleasant surprise. I will definitely go again.
Danielle C.HORRIBKE EXPERIENCE....Uhaul system was down all day and I couldn't check out the vehicle till late in the afternoon. I lost moneybwith my movers, I feel I should get some sort of refund or discount.
Malcolm S.Be clear with their fees. they say and offer something and then charge more even if you do a favor of bringing a trailer they need from another location.
Dhrumil P.