My experience with the Uhaul app was very poor. It did not work, and delayed my pick up by 2 hours. If there wasn't someone who showed up on the day that the uhaul location was not open, i would have not been able to complete my move this past weekend which would have been horrible.caitlyn B.
Sun Auto Service Inc
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Chicago, IL 60618
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.0 Average Customer Rating
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Dropped the truck at night on the lot with plenty of room for parking. Well lit area and clean. Business manager was helpful and courteous as well.Scott B.
24 hr reservation to begin at 11:30. Arrived at 8:00 and picked up the truck. Dropped it off at 5pm. Was charged through 11:30 the next day- so charged for two days when truck was back in 9.5 hrs. Drove 21 miles. Put 4 gallons of gas in. Was charged a fuel charge and for three more gallons of gas. So.7 gallons of gas to drive 21 miles?!! A scam and ripoff of the customer. Additionally- when I did my reservation- I could swear Safe Move Plus was on site at $30. Was charged $60. So what I expected to be about $90-100 was over $218. Truck was returned at 5pm on Wednesday. Was not checked in until after noon on Thursday. I will never use this location again The overcharges are not the end of the world- but the fact that they can manipulate things like this is bad service!KEVIN C.
They welcomed me. Offered water. Helped me with directions to where I needed to go.Tom E.
As this location was both close to where I dropped belongings off and to public transportation so I could get home, I insisted on dropping off here. OnceI arrived, I realized why you tried to change the location: it was closed on Sunday, and there were no free parking spots. I was able to back the truck into a spot in front of another truck, so the parking lot was clear, and the mobile phone drop off was easy to navigate. I applaud your use of technology!Barbara H.