I never received the dolly I paid for I haven't had the chance to call customer service about it yetCeirra W.
Moving Truck Rental in Charlotte, NC at Mallard Creek Mower
(Distribuidor de U-Haul del vecindario)
Alquileres locales para mudanzas de ida o en la ciudad en Charlotte, NC 28262
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Additional Services at this Location
Comentarios de clientes
- 4.0 Average Customer Rating
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I was overcharged for mileage wirh no indication of my mileage upon return. I doubt very seriously that I drove 20 miles given the close proximity of my local one trip move. I have tried to call but I never get an answer.AVA B.
Great Service provided by jackie and fast I will ReferenceAaron P.
Make it cheaperKlever M.
Always a great experience!Jasmine G.
Execellent Service alwaysMONICA O.
On site worker , had no idea what she was doing ? The gas markets were marked wrong on the app and on the sheet , the parking brake was broke before I got into the truck. I took pictures of both. I still got charged extra $16 for gas mileage even though I brought more back into the tank. The lady lied to me. I would not recommend this location to anyone nor use it again .DERRICK W.
When I returned the truck I backed it into a space and an employee was rude in not allowing me time to check out on the App to get the mileage etc.James F.
Absolutely horrible customer service. Told myself and multiple other customer's that they weren't supposed to be open so they couldn't help us. And after returning the truck, someone proceeded to harass me because of where the truck was left when that was the only available space. I would never come back to that location.Henry A.
Uhaul charged me twice. Once I picked up the truck and once I dropped it off. This really ticked me off. I wasn't expecting to pay $300 for a uhaul. This needs to be fixedMichael P.
This location is very professional, flexible and superb customer service. They are always my first choice. Not sure what else they can improve on.RICHARD C.
The truck only had a quarter of a tank of gas and there was dirt all over the tires and the gas tankRichard F.
Nothing, the staff is AMAZING here. This is my go to Location. The other Uhaul on Old Statesville Rd is very poorly run, they don't respect their customers verbally & in actions... Thank you all for your wonderful customer service. The best part is that they remember you and sometimes the actual occasion that you rented the truck for. Blessings and continued prosperity to this Location!!!ANITRA W.
Best Uhaul experience I've ever receivedJASMINE G.
On line checkin not good. Two much and to difficult for older ones. Location does not have enough parking to safely leave your car. One lady was nice and helpful. The other was ok.Juanita W.
The owners should be wearing masks as required by NC state COVID-19 protocols.KEITH S.
Ensure that the truck is ready for the road.Jessica S.
The woman at the front desk is professional, courteous and kind. I believe her name is Jackie. She is also prompt! It was great to confirm with another customer in line who confirmed that Jackie is a wonderful person!RODNEY A.
If the customer reserves a truck online don't wait the week of to let them know the truck isn't available. If the truck isn't available give a discount on the truck you have and not charge so much on the mileage. People are having a hard enough time trying to survive without feeling like they are getting robbed by Uhaul.YOLANDA H.
please send back gas money , I already filled the gas but still charged 30 dollars for gasmaruthi V.
Excellent service. I really appreciate the help!STEVIE S.
Pick up and drop off was a nightmare. The "electronic" options/system added 20 mins to my pick up and 40 to my drop off. The staff inside the office were very helpful- but I will look for other options outside of uhaul next go round. Ps. I am QUITE tech savvy, but the process was still a hassle.MARLENE S.
Fix the U-Haul App that customers are required to use. It is very cumbersome and time consuming. Spent 20 minutes trying to complete the rental via the app.Thomas A.
Becky was rude and the opened up late.Giovani S.
Everything was great. Very easy process.Thomas K.