to old and Noisy.
MARYMAGDALENE A
Diva Petroleum
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Cambridge, ON N1R2G7
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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Nice location , will go back again for sure
TODD AWe were asked to drive 30 minutes on our our loading day to Cambridge rather than being able to pick up on Kitchener less than 5 mins from our location. We accepted this after being advised in advance, which was great. Upon arriving at this gas station. The attendant behind the counter took over 30 mins to process our reservation. He had no idea what was reserved other than the truck size and didnt have the dolly and blankets requested ready for us. He kept stopping serving us to assist other custimers coming into the store. While this was not a long time it was just overall a poor customer service experience on what was already a busy and stressful day.. I would recommend that uhaul works between locations to ensure the necessary equipment is at the closest or preferred lication the customer reserves at, have the reserved equipment. Dolly, blankets etc already in the assigned truck, or bundled and ready for customers at point of sale. To make the fullfillment process faster.
CRYSTAL M1. Ensure truck engine light is nit in before giving to client. 2. Not location specific but U-Haul needs to rethink giving trucks to people with less than 1/2 tank of gas. Moving is a hassle and to have to worry about putting gas in a new rental is frustrating. I choose bot to gas up at the location, finding another gas station as it felt coincidental that the gas station attached to the rental is where low fuel trucks are.
Darren TWhen booking the uhaul I required something to carry approximately 10,000lbs of weights. The website didn’t show the weight capacity so I assumed a 20’ truck would manage. Until I physically had the truck did I know it wasn’t able to then I would have booked the larger size which was able to. This error resulted in me having to make an extra trip. Costing my double the fuel/ distance price where as the next truck up would have costed me only $10 more to rent. Never will I go with uhaul again for moving stuff for this reason.
Andrew P