Excellent service!James C.
Moving Truck Rental in Cambridge, ON at Diva Petroleum
(Distribuidor de U-Haul del vecindario)
Alquileres locales para mudanzas de ida o en la ciudad en Cambridge, ON N1R2G7
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Servicios adicionales en esta ubicación
Comentarios de clientes
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The Rep entered wrong drop off location. I had a one way reservation from Brampton to Cambridge. The girl on the counter confirmed the same with me but still ended up entering bracebridge as the drop off location instead of Cambridge. The fuel gauge reading was also incorrect on the contract and I took pictures to confirm that, later which I used to show to the rep at the drop off location to avoid extra fuel charges. While trying to complete the return at the drop of location the U-Haul rep told me I'll be charged $158 for different drop off location. I had to call U-Haul customer service multiple times to get to the right person and get my destination changed. Later the same rep at the drop off location told me that I am getting charged with extra fuel credit which even he didn't knew what that was for? I was allotted 130 Miles and I drove 61 miles only and refilled the fuel with extra and over the previous reading. I called U-Haul the rep I spoke to couldn't understand a thing and was clueless about this charge and hung up on me. I had to call again explained the situation and I was promised a callback by the general manager of the location, which was never full filled. I am still getting a run around to get the extra charge off my credit card. In all a very very poor experience and pathetic customer service.Ankur S.
I couldn't order the trailer I wanted but when I arrived I saw they had one, changed my order in 5 seconds and I was on my way. Easy pickup and drop off with friendly staff. My new go-to uhaul location.Adrian T.
Just sweep out the inside cargo area of the truck please. Previous renter had left staples and screws all over the place, so I swept it out at home. Otherwise the truck was in great running condition!Paul S.
every. single. gas. station. within 5km was closed when I went to go return the truck at 8:30pm. I even told the store clerk that I'd be coming back around that time and he neglected to mention that little detail. so I had to return the truck low on fuel or rack up mileage driving another 10 km each way to fill up and come back to return. got charged $20 for $5 worth of gas. real nice.Faisal K.
I had to be left waiting while the attendant tried to clear clients who came after me to purchase has. That was disappointing.DARLINGTON M.
The equipment was fine, but the staff is untrustworthy. They said I was given a half tank of gas, but when I got in the truck it was below half. I didnt think much of it until I returned the vehicle AFTER I put $25 of gas in to bring it to the same point, but the attendant said it was below where it was when I picked it up. I tried to explain it to the guy but he wanted to charge me an extra $18 anyway! Not cool.Peter A.
THE ATTENDEE WAS KNOWLEDGEABLE OF THIS. VERY EASY TRANSACTION AND HELP ME HOOKE UPUsman L.
courteous and speedy pick-up and return. Van was clean and in good condition.Bruno R.
I specifically asked on multiple occasions, for a dock level height. The guy on the phone , not at diva assured me this was dock level! It was not, and I could not load what I was trying to pick up! So I returned the truck, and was obviously charged! But was lied to, I was told the price was 89cents a mile! And this was said multiple times, when in fact it's 89cents a km. And the truck is in miles! So my 39.99 a day rental cost me 310 dollars and 100 dollars in fuel. So I'll be sure to call around to other rental companies next time. This is sickening. And cost me a lot of money!JEFFREY ANTHONY J.
definitely positive experience - would recommend!Dmitry R.
Not a dedicated UHaul store like the one on Fairway Road in Kitchener, however, the trailer I rented was in excellent condition and pulled very well. Extremely high-end trailer!Zachary R.
Nothing. They were friendly and gave fast service. Great job.PAUL H.
Truck had a lot of damage on the outside and they expected me to sign the form stating the truck was in good form before seeing it. Had to ask the guy to come out with stickers to put them on 4 different placesSamantha S.
Very disappointed. I feel like there's something fishy with the whole company. I reserved online about 5-6 weeks before I needed the truck. I chose a specific location and time of day. Location was within 5 km of my move. A couple of days before hand I got an email telling me the location and time of day was changed. It was now 4 hours later and 20 km away! I feel like uhaul was trying to get more mileage out of me. I passed several other uhaul dealers on the way to and from my rental. Disappointed that getting more mileage money goes above good customer service. I was also told on the phone when I called to ask about the change that my per km charge would be reduced to $0.40 but it wasn't. I likely won't be using uhaul in the future. Also still waiting for a receipt to be emailed to me. Just want to point out that the gas station I picked up and dropped off at was good. No complaints there. They were kind and friendly. Also the online check in and return was easy to use and helpful.Lisa M.
Great service with no issues. Thank you.Trudy R.
signage outside to direct you to the gas station for keysCHRIS J.
Make sure that all employees are wearing proper PPE when inside building. Apart from that they were kind and courteous.James B.
The equipment was dirty, and I was told to hook the trailer up myself. Then when I returned the trailer the store owner didn't even could me out to inspect it like I was told he would. They are more concerned about selling bongs then renting equipment.Bryan D.
I have used this location on several occasions. The staff are always friendly and helpful. I'll definitely use this location again.Stephen B.
Good Accommodating ServiceJesse K.
Staff was very educated and helpfullUsman L.
Great employee and awesome services, thank you!!!Adam M.
Customer service at this location was great and helpful.OMAR H.
Have more supplies for towing needs. My Hitch Pin went missing since last used ans noticed during pickup, store did not have any hitch pins with there Hitches, had to drive to canadian tire up the road to purchase one. Not a big deal, but was not convenient for myself needing a simple 5/8" hitch pin.Jeffrey K.