definitely positive experience - would recommend!Dmitry R.
Trailer Rental & Towing in Cambridge, ON at Diva Petroleum
(Distribuidor de U-Haul del vecindario)
Alquileres locales para mudanzas de ida o en la ciudad en Cambridge, ON N1R2G7
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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Comentarios de clientes
- 4.0 Average Customer Rating
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Not a dedicated UHaul store like the one on Fairway Road in Kitchener, however, the trailer I rented was in excellent condition and pulled very well. Extremely high-end trailer!Zachary R.
Nothing. They were friendly and gave fast service. Great job.PAUL H.
Truck had a lot of damage on the outside and they expected me to sign the form stating the truck was in good form before seeing it. Had to ask the guy to come out with stickers to put them on 4 different placesSamantha S.
Very disappointed. I feel like there's something fishy with the whole company. I reserved online about 5-6 weeks before I needed the truck. I chose a specific location and time of day. Location was within 5 km of my move. A couple of days before hand I got an email telling me the location and time of day was changed. It was now 4 hours later and 20 km away! I feel like uhaul was trying to get more mileage out of me. I passed several other uhaul dealers on the way to and from my rental. Disappointed that getting more mileage money goes above good customer service. I was also told on the phone when I called to ask about the change that my per km charge would be reduced to $0.40 but it wasn't. I likely won't be using uhaul in the future. Also still waiting for a receipt to be emailed to me. Just want to point out that the gas station I picked up and dropped off at was good. No complaints there. They were kind and friendly. Also the online check in and return was easy to use and helpful.Lisa M.
Great service with no issues. Thank you.Trudy R.
signage outside to direct you to the gas station for keysCHRIS J.
Make sure that all employees are wearing proper PPE when inside building. Apart from that they were kind and courteous.James B.
The equipment was dirty, and I was told to hook the trailer up myself. Then when I returned the trailer the store owner didn't even could me out to inspect it like I was told he would. They are more concerned about selling bongs then renting equipment.Bryan D.
I have used this location on several occasions. The staff are always friendly and helpful. I'll definitely use this location again.Stephen B.
Good Accommodating ServiceJesse K.
Staff was very educated and helpfullUsman L.
Great employee and awesome services, thank you!!!Adam M.
Customer service at this location was great and helpful.OMAR H.
Have more supplies for towing needs. My Hitch Pin went missing since last used ans noticed during pickup, store did not have any hitch pins with there Hitches, had to drive to canadian tire up the road to purchase one. Not a big deal, but was not convenient for myself needing a simple 5/8" hitch pin.Jeffrey K.
Busy gas station / U-Haul / convenience store, but everyone was served promptly, even though they only had 20 minutes online notice of my arrival.(My fault.)David S.
The staff was really knowledgable and it was very smooth and easyUsman L.
I own a small renovation company and rented a cube van to store some material needed to complete a kitchen renovation. We paid our deposit and told the employee working that we would be using the van for between 4 and 9 days, depending on the progress of the after the 3rd day of the rental we were called multiple times daily asking when we would return the van. Also it was demanded that we come give more money for a deposit. We had already given a $200 deposit and had only used $80 of it. Why would we come in and gove more and more money that uhaul would ultimately have to refund? Renting equipment to store homeowners material or belongings is a regular occurrence for us. We were looking at moving to uhaul for our rental needs as the pricing is a little cheaper then our current supplier. After this experience we will absolutely not be moving. It turns out its better to pay the higher price.brandon R.
Thanks, service was greatDennis B.
If you visit the location you can see it's not up to par, the uhaul counter is a glass case of bongs. I picked up the truck with a quarter tank, had to get off the highway and fill it up. I brought it back with a half tank but didnt get credit for about the 40dollars of excess gas. Trucks should be full so it's easy to returned full.Michael F.
The truck was not clean inside or disinfected ( COVID-19). Inside the store was a line up waiting with one employee working the U haul and the store. Patrons were coming into store with no masks and everyone was supposed to use the same pen to sign contract without cleaning. This is different times and require over and above ways to deal with the public, I would never use that location ever again. Finally the engine light came on in the truck while I was drivingjamie S.
Too expensive, misleading priceTimothy D.
Have the vehicle ready on time and don't move the uhaul customers aside and worry about the convenient store/gas station customers firstMargrit W.
Both the pick up and return were done quickly and without incident. I shall certainly use this location again.Stephen B.