Pick up through the app did not work. Used the phone browser instead, which was slow but worked in the end. Location staff was helpful after returning vehicle with issuing refund for rented equipment that was not provided.Christian J.
Moving Truck Rental in Boston, MA at Muffler Mart of Boston Inc
(Distribuidor de U-Haul)
Boston, MA 02119
(Across from Jackson Station)
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - vie.: 8 a. m. - 3 p. m.
- Sáb.: 8 a. m. - 12 p. m.
- Dom.: cerrado
- 7/3/2021 - 7/4/2021: cerrado
- Inspección gratuita del remolque
Alquileres locales para mudanzas de ida o en la ciudad en Boston, MA 02119
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Servicios adicionales en esta ubicación
Comentarios de clientes
- 4.0 es la calificación promedio de clientes
Cuéntanos qué piensas.
Tus comentarios valiosos nos ayudarán a proporcionar mejores servicios.
The guy who helped was super nice.Jason M.
The online pickup system did not work at all. I would strongly recommend against using it to any customer.TARIQ S.
Justin and his staff were welcoming, enthusiastic, professional and efficient: even within the first moments of being open (aka 8:01 AM!).Daniel H.
The app is funky. Couldn't do mobile pickup. Then had issues reporting prior dings in vehicle not represented in your photos, then had trouble auto checking out. All seemingly related to photos (my permissions were wide open). Other than that - it went fine.R Brooke C.
As always, the customer service at this location is superb.jose C.
Check in was roughBrad M.
Need slightly better signage to indicate where to pick up the keys after performing pick up through mobileJiun Yan C.
Muffler Mart is my GO TO for both U-Haul rentals and van maintenance needs. I work with several charities in the moving work that I do and Seth and Justin are very much a part of the kindness community here in Boston. Happy to recommend.James M.
Justin was helpful in helping me get the truck in the AM. I was grateful for that. I returned the truck earlier than the deadline. However, upon checking out, Justin was too quick to charge my account. He submitted the charge, instead of going over it (explaining) exactly what I was being charged for. I was still asking him why $66.00 versus the $19.95 (and reasonable fees) and he didn't answer me, but just kept saying: $66.00 dollars - okay? And then he pressed the submit button. Afterwards, he was like: "oh, that's the insurance fee, etc." I told him that I didn't want the $14.00 insurance (as I made sure of that when I did the initial reservation online). He stated that everything was already charged and there was nothing he could do about it. He came off as a slick, quick-talker, auto-mechanic salesman trying to get over on me. I was disappointed in that. So I no longer trust this location.Deanna B.
I had requested a dolly and furniture pads and did not receive them. It would have been helpful to know they weren't available before the day of.Joanna G.
To bring big van at the officeMAGNUS L.
From pick up to drop off the process was very easy, I'm super pleased. Outstanding customer service and all of my questions were answered! I'm in the process of moving so I'll definitely come back and will recommend to everyone :)PATRICK L.
Justin was the best! Will always come back here!ANNA D.
Thanks for best serviceHizkias A.
The spirit excellentROBERT S.
My experience was great! Easy and everything was clean. Customer service is awesome !PAUL C.
Everything okay.RODRIGUE P.
Closed at 3 instead of the promised time, 4. I was overcharged when I dropped it off with a full tank.Arthur G.
I had a wonderful experience. I returned to this location because I've used it a couple years ago and everything went smooth. I am happy to report I had another excellent experience the gentleman were great and very helpful.ðŸ‘ðŸ¾JEROLD L.
the truck felt like the breaks had been over tighten on purpose. the suspension is totally shot. the transmission slipped and the entire truck had an over powering stench of cigeretts. we had to wash every pieced of close. Then i seen an hour on hold trying to get some one. Finally i got tagged with a $22.01 extra charge for i don't know what. I took pics of the truck and fuel when i dropped it off gas @1/2 tank. this twas the worst rental I've ever had with your company. And the $22.01 just an extra kick in the teeth.MARK S.
Its great nothing it is amazing alreadyalexander M.
Everything goodJhonathan R.
No commentsDEYSON G.