I have used this storage facility once before and I went back and I will use it again, the employee's were kind and friendly thank you

We consistently find that the U-haul offices are severely understaffed - to the point where the wait time for pick up or drop off of the equipment takes an extremely long time. We have had two recent u-haul rentals. In both cases we had to wander around toe facility to find someone who could, in one case give us the equipment, and in the other, could accept our return of equipment. Even though we did our reservations on line there was all kinds of paperwork to complete upon our arrival at the rental facilities. When a staff member was at the desk, we had to wait while others who had done on line reservations completed this work. Only one person was there to help, even when the line assured very long wait times. My 7:00 am rental time resulted in a 45 minute wait to get a storage facility rental completed. A 7:30 pick up appointment for my small rental truck from another nearby facility didn't get me on my way for another 30 minutes. U-Haul needs to streamline its check out arrangement with both more staff and a more thoroughly complete on line rental agreement

The only issue was other customers blocking the lanes so we could not get to our unit driving through. But they did move things so we could move.

Good staff

All the service individuals who assisted us were courteous and knowledgeable. This includes our move in during July and our move out in August. Service throughout was excellet. Thank You! I regret I do not remember the names of all the fine individuals who assisted, but I do recall Josh helping us on August 9. His service was superior!

I would give the experience an "excellent", had I not just received an email stating that I still owed $69. The manager of my facility had told me I was all paid up and would not owe anything more.

Very good facility used it to rent a gun vault to store my hunting guns. Very nice that was a separate facility and an area to clean and maintain

Was looking around about of my stuff and get my some of my parents I need a place to put it so I when with you guys and the price is right

Everyone was very nice and helpful.

Excellent service and friendly staff. Would highly recommmend.

I only have one issue and that is when I submitted a reservation online about a month before I actually needed a unit and it was for an indoor unit. When I went to the office, there were no indoor units available so I had to get an outside one again but other than that, everything is good.

very nice guy, helpful and patient, id recommend this place to friends

No issues at all. Very easy to move in and out. Everyone was very nice. None of our items were damaged and we felt the location was secure.

Reserved a unit in the Drive-Thru but was not told there were none available until I went to get a unit

The staff was very nice and the owner was extremely nice. They always keep the place clean and they’re very friendly. Without a doubt I would recommend her facility to anybody. In fact, I have

Great experience.

What happened to your lobby? It looks like a messy basement with all of the junk you are trying to sell. Other than that great experience! You manager is great and easy to work with.

Your staff in Daytona on international Speedway Boulevard was fantastic. They jumped through hoops and made everything work for me in my move from Florida to Wisconsin.

The women was very helpful. Went above and beyond for us. The whole place was extremely clean and I HOPE IT STAYS THAT WAY!

Service person was excellent

Staff is so accommodating, extremely helpful. Go out of their way to answer questions.

So far so good. Thank you! We realized after we got home that we never asked nor were ever told if we have lights or is our bin lit while we are there at night?

Customer service representative was super nice and informative

I've never had a better U Haul experience. The staff is so friendly that I may just go back to visit Christine