Mice,or rats in a unit. Code didn't work sometimes. No receipt for one unit(1081) when moved out
Marvin P | Overall ExperienceSelf Storage Units in Waukegan, IL, 60087
U-Haul Storage en Sunset
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U-Haul Moving & Storage of Waukegan
1735 N Lewis Ave, Waukegan, IL 60085 View Available Units1.4 miles from this location -
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860 Waveland Ave, Gurnee, IL 60031 View Available Units1.5 miles from this location -
U-Haul Moving & Storage of Grayslake
19251 W Washington St, Grayslake, IL 60030 View Available Units6.9 miles from this location -
U-Haul Moving & Storage of Libertyville
14045 W Rockland Rd, Libertyville, IL 60048 View Available Units7.8 miles from this location
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There were several errors where there was some rope glass near some units plus the lights didn't always activated right away which may seem dark blue and difficult. But after that it's the most part they pretty good. Still haven't unit there and will continue to use U-Haul
HIKEEM R | Overall ExperienceI moved out on Sunday, September 22nd then notified uhaul . They said they would look at it right away. I left the lock & key in storage for them and told them this. I received a notice by mail saying I owe money for the following month. Again they were contacted & reminded I had moved everything and to close out account. They didn't....another call was made and I spoke to iasia who said there were many critical notes on my account and that she would take care of it. Two days ago I received a notice ( a bill) and late fees were added. The following day October 10th my bank account was charge $131.94. This put me in the negative over $69.00. Another call was made and Courtney checked into it. She is having my account closed since it wasn't done properly and said my account will be credited in a few days. My bank has been made aware of the situation as I filled a dispute. U haul on Lewis Ave needs investigating...on a side note they have locked their doors at 6:40pm claiming their closed when in fact the hours state open till 7 pm. Courtney has been very nice looking into this matter. I want my bank card removed from the system and notified that my account is closed.Thank you, Linda Willms
Linda W | Overall ExperienceMoneak was very helpful.
iddrisu a | Overall ExperienceThe general manager was very rude,Dan Buble, i asked him could he have someone change the lightbulb in my storage unit and he told me they will do it after i move out. He said hes not going to keep sending someone out there. Ill never come back.
Kristie L | Overall ExperienceThe Salesperson (Mike) at the Waukegan location was excellent:)
Johnnie M | First ImpressionsMonique was professional and attentive. She knows her products and explained options. A very pleasant experience. She is a great asset to Uhaul.
Linda G | First ImpressionsWondering when pavement will be completed @ Sunset location 🤔
jewell C | First ImpressionsThanks.
Carol T | Overall ExperienceGreat employees and great atmosphere!
Carol T | First ImpressionsI was treated well. Keep up the good work.
antoinette m | First ImpressionsVery satisfied
kevin h | First ImpressionsMs Allen is the best! The service was more than I expected ..very pleased!!!!
Lindsay M | First Impressions