Had trouble with auto pay, trying to remove it, I set it up once and canceled it and then the next month it will come back again.
Keena S. | Overall ExperienceSelf Storage Units in Visalia, CA, 93292
U-Haul at Mineral King
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Please call or visit us to inquire about additional inventory at the location or try one of the other nearby locations below.
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Shafter Secure Storage
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Rush Express Services
2231 E California Av, Bakersfield, CA 93307 View Available Units
(U-Haul Neighborhood Dealer)68.4 miles from this location
U-Box® Containers for Moving and Storage
We deliver U-Box containers, you pack them up and we store them in our secure warehouse. Load at your own pace! Just give us a call when you want us to pick up or drop off your U-Box containers.
Storage Customer Reviews
- 4.5 Average Customer Rating
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Manager Duncan was always available to assist in anything we needed. Gina, was always friendly and maintained the facility above 5 star rating! This place was always so clean. Would definitely rent again.
Inez P. | Overall ExperienceStaff was EXTREMELY rude. Only one who was helpful was the manager. The ladies in the front are very rude and have no sense of customer service. That’s the only reason I would not recommend this place. If it wasn’t for them they’d get 4 stars
NICHOLAS W. | Overall ExperienceSee comment above
Jennifer T. | First ImpressionsThere were a few times customer service representatives weren’t helpful and unprofessional tone.
Jess J. | Overall ExperienceDuncan Vaughn is a wonderful human being and he and his staff was always so pleasant to speak with. He really went out of his way to support us and was always very compassionate in offering his support to us. I highly recommend this U-Haul place! Excellent experience!
Darnell R. | Overall ExperienceThe older gentleman who help us was not friendly and quite rude. He didn’t have quality customer service, he was very short and his tone was rude. Then one girl who helped with storage Seemed to not be knowledgeable at all on how to rent a truck so I had to get in line and wait again to get a truck
NICHOLAS W. | First ImpressionsGM and staff were amazing
darren c. | First ImpressionsThe staff was very helpful and welcoming...they answered my questions and showed me my option...felt very comfortable talking to them.
STEPHANIE A. | First ImpressionsLove it at Uhaul @ Mineral King! Duncan is a great manager… keeps the place running as smooth as possible… Alistar was a great help this time around… he is always friendly and ready to assist when possible!
Melody M. | Online Move InI am still dealing with this issue.i am not the person on the account nor my credit card should be charged I am NOT responsible for this or will be held accountable for this unit I just reserved the unit on line I explained that to the gentleman at the front desk where he to the info of the person who's storage it really is. I asked to be taken off and was assured my name and card will not be associated with this account and here it is again my name and credit card is still on there I would like it off and I want it off now this is absolutely ridiculous and I'm not okay with it
Alfred W. | First ImpressionsVERY CLEAN & ORGANIZED. NO HASSLE AT ALL AND STAFF IS VERY HELPFUL AND UNDERSTANDING. HIGHLY RECOMMEND
DANIEL P. | First ImpressionsLove everyone working there. They are all professional and polite.
JANINE L S. | Overall ExperienceThe staff and storage was above average. Thanks for the long term storage experience
CHRISTOPHER P. | Overall ExperienceIt's kinda hard to believe it was the first time I had been there for awhl
kaylen r. | Overall ExperienceThe website stated that the unit would store a 1400 square ft house. I came from a 1200 square ft house and couldn't fit all my items in it. The facility was clean and the staff was friendly and professional.
Aaron B. | First ImpressionsThe staff has been super helpful and nice. And move in was fast and easy.
Natane E. | First ImpressionsFriendly staff! Easy access :)
JESSICA C. | Overall ExperienceI’m in unit 1000 my name is Joab Johnson I’ve had a unit there for quite some time I’ve been sick with the congestive heart failure I’ve been in and out of the hospital a lot and I’ve let the staff know I’ve let management know I’ve called several times to the people that you call that answer the phones for you and let them know that I United can’t get down there on time sometimes and then and I don’t wanna lose a little bit of stuff I have I’ve lost everything after I’ve got congestive heart failure I couldn’t work anymore and just put on permanent disability and so my bills have been kind of hectic and I knew I lost it a lot but I kept a little storage The manager just would not work with me on my late fees and everything and I pretty much had to just throw a bunch of stuff away is it anyway I just don’t think that I was treated properly by eight and you know what you guys do not answer the phones when I’d be in the hospital beds in there and I called and called and called to tell you I couldn’t get down there to pay it on time and then you guys wouldn’t answer and then you just charge me $50 every time out of line And management management was aware of my medical condition and that I was always there to pay my storage it was just late here and there because of my hospital stays and I don’t think it’s fair that I can charge so much for such a little space
joab j. | Overall ExperienceManager and staff really are great.. seemingly work well together and appear to be happy to help you without prejudice or judgment?! Yes, I actually do mean just that lol. However, the weekend crew can leave you a lil wanting. It’s busy and the heat was insane today so I’m going to blame it on the heat! I do have one suggestion and that is to send someone to remove the admin lock from the units that get caught up the actual day they have gotten caught up. I think that would be wonderful and I I know I would support you in this lol. Overall the experience was top shelf with a special shout-out for the Manager, Duncan and the associate who runs and tends to the pool)
Tara W. | First ImpressionsAmazing management and staff! 10 stars!
Joe R. | Overall Experience