Very efficient, even in the event of COVID-19.

Was really pleased with the facility and helpfulness of the staff. Big difference from that incurred in Minneapolis. I also appreciated being able to return the truck to your facility vs. having to drive to facility set-up by Corporate in Portland.

The facility seemed secure. However, other renters would leave their belongings in walkways and loading areas forcing us to ask them to make a path or move their stuff. The staff should monitor loading areas to ensure everyone is safe and room for all to load and unload. The staff at this Uhaul are nice in person, but do not follow up on verbal commitments. 1. We were verbally told one price, but charged $30 more for our unit. The manager, Matt, did nothing except offer to let us move out. 2. Upon closing one unit, the employee committed to emailing us a receipt and closing document. It didn't happen and we were charged for the next month. Another complaint is when a couple rents multiple units, an access card should be given to each. We were told this is not possible with your system. And,, finally, all fabric (clothing, furniture, rugs) stink as a result of being stored.

The customer service associates were exceptional. Very professional and friendly. They were prompt to help resolve issues and appeared well trained. Expectations were clear and I got the service I needed at a decent price. Thank you.

Always good service :)

Really amazing customer service. The facility was busy, but the staff made sure to give each individual with their full attention. Cole was really great, she took a stressful moment and made it pleasant. I came in not knowing what I wanted and cole took the time to show me each option and answered all questions clearly. The units are very clean and come at a great price. Very happy with the service and unit I got.

Nice and customer service was great.

Second time I’ve used this facility. Friendly workers. Clean.

Great facility and excellent staff..I always trust u haul with my stuff.. Thank you and stay safe.

My needs & expectations for storage and rental truck were met & EXCEEDED! Thank you Vancouver WA Hwy 99 Location! Joanie Kullberg

The staff went out of their way to help my husband and I in our time of need...thank you!!!

Y’all provided storage well, thank you

Staff very courteous and helpful. Great experience.

Nicole was very helpful.

Very helpful and knowledgeable employees everytime I've been there. Friendly and always show a willingness to take care if whatever the shoppers needs are.

Great service and nice facility

Best Storage Facility Ever!!! 💪💯

To be honest I'm truly grateful for these guys. I was going through a rough time and unfortunately had lost the ability to afford the unit. They worked with me so my things wouldnt go to auction.

All service representatives were a pleasure to work with.