This facility is in a rough area of town with high security risks. Windows get smashed, people get robbed, people get shot and lots of gang activity. Not to mention the hours close sooner then listed due to the crime and area. I moved out over a year ago and when I asked how to close my account I was told to send an email which I did. It has been a year and several times I have called and notified that I left state and closed out before I left, yet you keep charging me. Everytime I talk to someone, they are new. The crime is so bad that staff don't stay long so obviously messages don't get passed down. I left my keys to my lock and everything when I moved in April 2022.
Jennifer S. | Overall ExperienceSelf Storage Units in Tulsa, OK, 74136
U-Haul Moving & Storage en Peoria Plaza
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Contenedores U-Box® para mudanza y almacenamiento
Nosotros te entregamos contenedores U-Box, tú los empacas y nosotros los almacenamos en nuestro depósito seguro. ¡Cárgalos a tu propio ritmo! Simplemente llámanos cuando desees que recojamos o entreguemos tus contenedores U-Box.
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1.0 millas desde esta ubicación
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U-Haul Moving & Storage of Greenwood District
504 E Archer
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Helpful!
diana h. | Overall ExperienceThe staff is very helpful.
Daniel D. | First ImpressionsIf you need help with movers I strongly suggest kmul movers. They can be contacted through U-Hauls app. They are the most respectful, price reasonable, attentive, considerate movers I have come across. 5 for them
lajuana m. | First ImpressionsThis was my first experience utilizing U-haul, and it was a pleasant one. Mark Hartley was cordial -- very patient and professional. I would highly recommend this particular U-Haul Moving & Storage
denise f. | Overall ExperienceVery helpful staff and accommodating!
diana h. | First ImpressionsI really like the manager he was very sweet and very helpful I appreciate that this move was very stressful
PATRECIA R. | Overall ExperienceMoisture in the unit. Paid for insurance and my mattress and other things were moldy. Manager told me insurance doesn't cover that. Basically wasted my money paying for insurance. All I wanted was my bed to be replaced and got nothing but a rude response. I'll never use uhaul again
Nicholas I. | Overall ExperienceWhen I first arrived, my $99.00 reservation was not honored. I had movers waiting on me so I had to pay $139.00 while no Manager was on-site to help the situation. I was also told that they did not honor the free 1st month rent after paying over $1400.00 for the truck. Then once moved in I met with Mark Hartley the manager who advised that the reservation that i I had was for a 2nd story unit He said i could move into a the 2nd story unit but the 1st story unit was all ready loaded. Witch meant that I woul have to pay movers again to move at my expense. I did get a free month rent for compensation for the mix-up. In April and in June I went to the storage unit to retrieve some boxes. The Air Conditioner was out and it was over 100 degrees inside the Climate controlled unit. I made it aware to the people working there and thy advised that the AC was broken without an ETA as when it would be fixed. This happened several times. On July 28, 2022, I went back to retrieve more boxes and found the Air Conditioner leaking and had another a 1/4 of an inch of water which had gotten under the door of my unit A4190 along with other Units as well.i notified Rita working jn the office. She advised that she had told Mark Hartley about this. So I came to the unit for what I thought would be a few minutes that lasted 2 1/2 hours soaking up water out of my unit with no help from management. Jim Smith was notified and finally Mr Hartley along with Rita came to help. I only received help after asking and the only compensation I received was another free month's rent. THIS MANAGEMENT IS THE WORST CUSTOMER EXPERIENCE THAT I HAVE ERVER EXPERIENCED. MR. SMITH DID CALL ME BACK AND I ADVISED HIM OF THIS AND HE WAS NOT VERY HELPFUL. I WILL NEVER DO BUSINESS WITH UHAUL AGAIN AND WILL REFER ALL OF MY FRIENDS AND FAMILY TO STAY AWAY FROM UHAUL. THIS IS UNACCEPTABLE TO HAVE THE WORST CUSTOMER SERVICE IN MY LIFE. GOODBYE UHAUL!!!!!!!!!
Stephen B. | Overall ExperienceFelicia took care of me and did her best to accommodate me with my U-Haul and storage I appreciate her going over and beyond!!
SHARLEN S. | Overall ExperienceI am homeless right now your manager said that I made him lose two possible storage customers he didn't explain exactly why
Carl J. | Overall ExperienceThe staff was rude untrained and very unprofessional. It took a month to close the unit out along with many calls to customer service. I will never rent another storage unit from UHAUL.
Fred b. | Overall Experience