U Haul automated phone system is horrible
jody d. | First ImpressionsSelf Storage Units in Toledo, OH, 43613
U-Haul Moving & Storage of North Toledo
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U-Box® Containers for Moving and Storage
We deliver U-Box containers, you pack them up and we store them in our secure warehouse. Load at your own pace! Just give us a call when you want us to pick up or drop off your U-Box containers.
What Is Online Move-In / Rent Now?
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Storage Customer Reviews
- 4.0 Average Customer Rating
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Great service & staff all together. It’s the price that makes you not want to have a unit.
Kimberley J. | Overall ExperienceI will be using them again in the near future
Tim C. | Overall ExperienceToo expensive, unit too far from door
Andrea W. | First ImpressionsStaff seemed very unhappy and not helpful one bit. Never again.
Alissa E. | Overall ExperienceHad a couple of questions upon my first visit. Becka and the other desk staff were very friendly and helpful
Jeff W. | Online Move InThe price increases every year are what ultimately made me move out of the uHaul facility
Joe H. | Overall ExperienceI had a reservation canceled. U-haul staff went out they're way to Understand my situation and still provided great service. Even though it wasn't my fault cause of the reservation everyone helped by providing policy understanding .. and end the end the drop off was excellent csr.
david g. | Online Move InVery friendly staff. VERY clean !!
JEFFERY C. | First ImpressionsEverything was great except I work 2nd shift and would of liked to be able to get in the unit after work but couldn't
Kennneth C. | Overall ExperienceThey don’t answer the phone ever
Essence t. | Overall ExperienceOverall everything was pretty good in the over one year period where I had my unit, except something fell on my storage room unit door from the inside damaged it a little bit and you guys are trying to charge me $700 for it which is absolutely outrageous even though you guys have insurance and everything like that. Appreciate you letting me get my things out though, but I will be contacting a lawyer in regards to this.
Nicholas T. | Overall ExperienceWhen I initially signed for the unit the worker didn’t code my card right, so when I took my truck full of things to the unit after office hours I couldn’t get into my unit. I called the after hours number and they said they were sorry but couldn’t do anything to help me. I had to set off the alarms to get into my unit to unload my truck. It was embarrassing. U-Haul just said sorry and didn’t do anything to rectify the situation. I also only used the unit for 10 days and they wouldn’t give me any money back. They said we don’t do that. I will NEVER use this place again. Completely mis-managed!!
EMILY S. | Overall Experience