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Chakinah S | Online Move InSelf Storage Units in Toledo, OH, 43612
U-Haul Moving & Storage en Alexis Rd
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- 4.5 es la calificación promedio de clientes
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No access to bay door to remove items from the unit no garbage can or things to clean out the unit but when the unit had a spill inside we were offered things to help keep the unit and facility clean but when out the unit it was no help in trying to get the closer entry door open to remove unwanted items two females came and couldn't help at all just waste of time. Fyi just give up the old building customer service is -1000000 if you have storage there it abandoned and unsafe for customers. Please stop calling me when I called for help no one helped and please stop having employees call people on Sundays It's The Lords Day
Latasha T | Overall ExperienceStaff was nice in and out great service
Ronald J | First ImpressionsI believe rates should be prorated as I vacated the unit 8/16/2024 and was charged for the whole month. Rates are expensive.
LORRAINE W | Overall ExperienceI utilize U-Haul for my moving and storage needs. In most cases U-Hauls customer service has been great, I did not get the storage facility I was explained I was getting based on cost, I spoke with management and it was not resolved, it makes me Leary to ever utilize storage there again, I didn’t even receive the $49 credit since the store manager never got back to me
Delilah S | Overall ExperienceCustomer service agent was helpful
Kenneth w | First ImpressionsI was very pleased.
LAURIE M | Overall ExperienceToo long to comment
Tiauanna T | Overall ExperienceStaff was also friendly and helped me find my unit.
Kyle S | Online Move InI thank you guys alot ,walked me through all the necessary paper ,answeed.all the questions,when done with unit what to do ,overall yes i would use them again
bryant l | Overall Experience