There were quite a few mishaps. People that didn't understand the operating system in the computer, calls to the manager, scribbling my name and number on a ripped off corner of paper for the manager the next day to straighten out the order. Went in the next morning and there was still a lot of confusion. I ended up booking through them for a storage unit down the road. Not crazy about the rat trap when I opened the door but I guess that is what it is. Not impressed with the lock system on the storage doors. Pop one rivet or so in the lock falls off. Other than that everything was great. The staff was trying to help they just couldn't quite get it together.
dan c | First ImpressionsSelf Storage Units in Spokane, WA, 99218
U-Haul Storage en North Division
Servicios en esta ubicación:
Características disponibles en este establecimiento:
Promociones:
Unidades disponibles (todos los tamaños son aproximados)
Depósitos de almacenamiento
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![Example storage unit layout]()
Medium
10 ft x 10 ft x 8 ftCasa de 2 o 3 dormitorios
Guía de tamaños- Tarifa:
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$129.95
Por mes
- Acceso en vehículo
- 1.er piso
- Nivel exterior
- Sin control de temperatura
- Tarifa:
- $129.95 por mes
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![Example storage unit layout]()
Medium
10 ft x 15 ft x 8 ftCasa de 2 o 3 dormitorios
Guía de tamaños- Tarifa:
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$169.95
Por mes
- Acceso en vehículo
- 1.er piso
- Nivel exterior
- Sin control de temperatura
- Tarifa:
- $169.95 por mes
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![Example storage unit layout]()
Large
10 ft x 20 ft x 8 ftCasa de 4 habitaciones o más
Guía de tamaños- Tarifa:
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$254.95
Por mes
- Acceso en vehículo
- 1.er piso
- Nivel exterior
- Sin control de temperatura
- Tarifa:
- $254.95 por mes
Almacenamiento de doble nivel
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![Example storage unit layout]()
Medium
5 ft x 12 ft x 8 ftCasa de 1 o 2 dormitorios
Guía de tamaños- Tarifa:
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$89.95
Por mes
- Doble nivel
- 1.er piso
- Nivel superior
- Sin control de temperatura
- Tarifa:
- $89.95 por mes
¡Queda 1 unidad!
Almacenamiento en interiores
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U-Haul Moving & Storage of Lidgerwood
7028 N Division St, Spokane, WA 99208 View Available Units1.1 miles from this location -
U-Haul Storage of Midtown
21 W 3rd Ave, Spokane, WA 99201 View Available Units5.8 miles from this location -
U-Haul Storage of East Town
4110 E Sprague Ave, Spokane, WA 99202 View Available Units6.2 miles from this location -
U-Haul Storage of West Spokane
4399 W Sunset Blvd, Spokane, WA 99224 View Available Units7.4 miles from this location
Comentarios de clientes de almacenamiento
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When I dropped my truck off on 4/4, I let the GM Cory know I was also done with my storage unit. He told me to go out back and take the lock off and he would close it out when he got back inside. Apparently he did not, because John called me on 4/12 to ask if I had rented a storage unit with them (he knew the answer). I answered a hesitant “yes” because I was confused. At this point, he rudely asked “why I said yes like that” as if he was accusing me of something. I informed him about everything with Cory on 4/4 when I dropped my truck off and he said “oh” and “I’ll close it out.” He also didn’t close it out. On 4/15, I get the notification I’ll have a bill coming up soon. I call the facility this time and explain everything again. The man who answered the phone said he would take my name and number, go look in the unit to make sure “it looked good,” and call me back. I was admittedly pretty upset and heated at this point. I informed him I was done with the unit on 4/4 and followed their GM’s instructions. If there was a problem with the unit, it had nothing to do with me and I was not waiting around or stepping out of work again for something that should have already been taken care of (twice). He essentially told me he was trying to help me but what else could he do. Fortunately another employee must have overheard because he ended up getting on the phone. The other employee told me some other customer had put their stuff in the unit I had vacated per the GM’s instructions and that it caused a lot of confusion. Things happen, and had this ended after John’s (rather rude) phone call on 4/12, I would have just dropped it there and let it go. But the whole experience was rather souring. The GM is very nice, but what a cluster this was. Also, John had an accusatory attitude when I was confused about why there was a second lock on my unit. Perhaps I did miss him telling me they put second locks on them overnight, but when I asked, the first words out of his mouth should not have been “I told you this yesterday.” Perhaps I missed it since you checked me into one unit, and then had to move me to another one for unforeseen problems right away. Again, each thing I would have let go, but in totality, it deserves to be heard.
RONALD K | Overall ExperienceThey are very nice
CHRYSTAL C | First ImpressionsCory is amazing!
John H | Overall ExperienceLiterally the only issue I had was that when I moved my stuff out of storage, a fair amount of water had dripped from the ceiling onto a desk I had stored in the middle of the left side of the unit. The desk has a glass top so nothing was damaged, but there was water in the unit.
Griffon J | Overall ExperienceGreat customer service, well maintained and great value!
Anthony C | Overall ExperienceStaff went above and beyond when we moved to Spokane. They were very helpful! It snowed when I first got into town so I was a bit frazzled after the long drive in the uhaul while towing my car. They were patient and quick to get us our unit and checked out for the rental. Thank you!
Sara D | Overall ExperienceGreat management. Clean, effiecient, & personable. I never deal with other trucks or storage. I'll always deal with U haul. I trust them. The manager was a pleasure to deal with, as they say, a real person.
Sandra V | First ImpressionsMoving is stressful, U-Haul helped with limiting that stress.
Jeffrey C | Overall ExperienceI was charged a full month's rent when I was completely moved out and cleaned the day after my account was charged. It is not satisfactory to not be able to prorate the rent. I am very dissatisfied that's when I pre-ordered the storage unit it didn't indicate that my unit was on a second floor with no elevator available.
Trisha D | Overall ExperienceMade my move much easier.
Jeffrey C | Online Move InIt was upstairs & as a senior too difficult for me to use
MARILYN L | Overall Experience