I've sent the following email to the manager, however no response. I'd like a regional manager to contact me. Hi Yandary, I’m reaching out regarding my storage unit 2132 at Saint-Leaonard which I’ve maintained and paid for over the last 5 years, totaling over $10,000 CAD. Upon clearing the unit this week, I discovered it was contaminated with mice feces throughout. Many of my stored items — including family memorabilia, clothing, and electronics — had to be disposed of due to contamination. This wasn’t just disappointing; it was deeply upsetting given the sentimental value and cost involved. I rented this unit under the assumption that basic hygiene and pest control would be maintained. What I encountered was unacceptable. I’m requesting that U-Haul take responsibility for the lack of proper facility maintenance and issue a partial refund to reflect the damages and negligence. Please escalate this to the appropriate department and get back to me as soon as possible. Thank you, Jonathan
Jonathan V | Overall ExperienceSelf Storage Units in Saint Leonard, QC, H1R1Z6
U-Haul de Saint-Léonard - déménagement et entreposage
Servicios en esta ubicación:
Características disponibles en este establecimiento:
Promociones:
Unidades disponibles (todos los tamaños son aproximados)
Almacenamiento en interiores
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![Example storage unit layout]()
Small
5 ft x 5 ft x 8 ftAlmacenamiento variado
Guía de tamaños- Tarifa:
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$104.95
Por mes
- Interior
- 1.er piso
- Al nivel de la calle
- Calefaccionado
- Tarifa:
- $104.95 por mes
¡Queda 1 unidad!
¡Alquila ahora y asegura tu habitación! -
![Example storage unit layout]()
Small
5 ft x 10 ft x 8 ftCasa de 1 o 2 dormitorios
Guía de tamaños- Tarifa:
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$149.95
Por mes
- Interior
- 2.° piso
- Al nivel de la calle
- Calefaccionado
- Tarifa:
- $149.95 por mes
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![Example storage unit layout]()
Small
5 ft x 10 ft x 8 ftCasa de 1 o 2 dormitorios
Guía de tamaños- Tarifa:
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$159.95
Por mes
- Interior
- 2.° piso
- Al nivel de la calle
- Control de temperatura
- Tarifa:
- $159.95 por mes
¡Quedan 2 unidades!
¡Alquila ahora y asegura tu habitación!
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![Example storage unit layout]()
Medium
5 ft x 12 ft x 8 ftCasa de 1 o 2 dormitorios
Guía de tamaños- Tarifa:
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$154.95
Por mes
- Interior
- 2.° piso
- Al nivel de la calle
- Calefaccionado
- Tarifa:
- $154.95 por mes
¡Quedan 2 unidades!
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![Example storage unit layout]()
Medium
10 ft x 10 ft x 8 ftCasa de 2 o 3 dormitorios
Guía de tamaños- Tarifa:
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$219.95
Por mes
- Interior
- 1.er piso
- Al nivel de la calle
- Calefaccionado
- Tarifa:
- $219.95 por mes
¡Queda 1 unidad!
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![Example storage unit layout]()
Medium
10 ft x 13 ft x 8 ftCasa de 2 o 3 dormitorios
Guía de tamaños- Tarifa:
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$234.95
Por mes
- Interior
- 2.° piso
- Al nivel de la calle
- Control de temperatura
- Tarifa:
- $234.95 por mes
¡Queda 1 unidad!
¿Qué es Múdate/Alquila ahora en línea?
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U-Haul de Saint-Michel - déménagement et entreposage
3637 Boul Cremazie E, Montreal, QC H1Z2J4 View Available Units1.1 miles from this location -
Entreposage Go Depo
202 Rue Saint-Zotique O, Montreal, QC H2V 4L5 View Available Units3.6 miles from this location -
U-Haul sur Crémazie Ouest - déménagement et entreposage
306 Boul Cremazie Ouest, Montreal, QC H2P1C6 View Available Units3.8 miles from this location -
U-Haul du Centre-Ville de Montréal Cité 2000 - entreposage
2000 Notre Dame E, Montreal, QC H2K2N3 View Available Units4.6 miles from this location
Otros servicios de U-Haul
Comentarios de clientes de almacenamiento
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- 4.0 es la calificación promedio de clientes
Cuéntanos qué piensas.
Tus comentarios valiosos nos ayudarán a proporcionar mejores servicios.
Malgré plusieurs échanges avec la personne en charge de l'établissement, vous m'avez chargé le prix d'un 10x15 (150pied carré)pour une unité qui en fait +/- 9x12 avec un coin pris par une colonne. Même si les dimensions se veulent approximatives, elles sont plus proches d'un 10x10. La seule résolution proposée était de redéménager tout mon matériel dans une unité plus petite ce qui était évidemment trop coûteux en temps et en argent.
Katherine R | Overall ExperienceJ'ai été très satisfait durant tout le temps que j'ai fait affaire avec vous. Merci.
Limoges C | Overall ExperienceThe only issue that I had was with the loading dock. For my situation waiting after others at the dock sometimes took too long .I réalize that it’s not for everyone but for me it was important ,other than that I was very satisfied with the rest. Thank you.
Mario f | Overall ExperienceThank you !
Katherine C | First ImpressionsLe personnel sont patient respectueux et professionnel et gentille..
CASIMIR M | Overall ExperienceTrès bon service avec Rafael, seraphina et Marie.
Amoros-Ampere N | First ImpressionsLots of mice, lots of mouse droppings and wood chips as well as a leaking pipe!
Stephane L | Overall ExperienceGreat staff, very helpful. clean washrooms.
Frank F | Overall Experienceperfect!
nabeel i | Overall ExperienceI found the rate for a day expensive when i rent for 4 days.
WINCHELL M | First ImpressionsEntrepôts infesté de vermine!!!
DIANE B | First ImpressionsWas a great space sad to let it go but was no longer needed…! Thx for everything
Cono V | Overall ExperienceThe are rats or mice that got into my stuff and then pooped all over my stuff. They did nothing to help me. And it’s not like I was storing my stuff for free, I was paying for this. They did nothing to compensate for this. I would n it recommend this to anyone. The staff are not helpful at all.
Dadra D | Overall ExperienceEverything I needed
jean f | Overall ExperienceThe Doors off wharehouse are no good, no ramp for the dock
Steeve S | First ImpressionsOn m'offre un lien pour faire l'évaluation en Français mais LES DEUX liens mènent au sondage en Anglais, ce qui vous fait perdre une étoile au final.
MARGUERITE R | Overall Experience