Lately, it seems personnel at this location is overburdened, transfered in from another location, and/or just fails on the customer service side of things. Likely my 4th or 5th rental this year alone, and all new faces. The guy who "started" working with me couldn't handle both a truck rental and storage rental too. I was passed off to another guy, who I could tell was going at (and talking at) an ultra-fast speed. He acknowledged my presence, but simultaneously dismissed the importance of my two reservations, made two days prior. Needless to say, this new staff isn't ideal. Even the gal who interrupted the return of my truck was unfriendly, unapologetic, and actually pretty rude. It was near closing time, and clearly she had better things to do than help customers. I think I may likely move out of this storage unit, or at least (just 24 hours later) start shopping around... I texted the manager directly yesterday, but she didn't bother to reply.
chad m | Primeras impresionesSelf Storage Units in Sacramento, CA, 95841
U-Haul Moving & Storage en Citrus Heights
Servicios en esta ubicación:
Promociones:
Unidades disponibles (todos los tamaños son aproximados)
Almacenamiento en interiores
-
Small
5 ft x 5 ft x 8 ftAlmacenamiento variado
Guía de tamaños
Precio fijo por 1 año
Monthly price remains the same for your first 12 months.
- Tarifa:
-
$119.95
Por mes
- Interior
- 1.er piso
- Al nivel de la calle
- Control de temperatura
Precio fijo por 1 año
Monthly price remains the same for your first 12 months.
- Tarifa:
- $119.95 por mes
¡Quedan 2 unidades!
-
Small
5 ft x 10 ft x 8 ftCasa de 1 o 2 dormitorios
Guía de tamaños
Precio fijo por 1 año
Monthly price remains the same for your first 12 months.
- Tarifa:
-
$124.95
Por mes
- Interior
- 2.° piso
- Al nivel de la calle
- Ascensor
- Control de temperatura
Precio fijo por 1 año
Monthly price remains the same for your first 12 months.
- Tarifa:
- $124.95 por mes
-
Small
5 ft x 10 ft x 8 ftCasa de 1 o 2 dormitorios
Guía de tamaños
Precio fijo por 1 año
Monthly price remains the same for your first 12 months.
- Tarifa:
-
$144.95
Por mes
- Interior
- 1.er piso
- Al nivel de la calle
- Sin control de temperatura
Precio fijo por 1 año
Monthly price remains the same for your first 12 months.
- Tarifa:
- $144.95 por mes
¡Queda 1 unidad!
¡Alquila ahora y asegura tu habitación!
-
Medium
10 ft x 10 ft x 8 ftCasa de 2 o 3 dormitorios
Guía de tamaños
Precio fijo por 1 año
Monthly price remains the same for your first 12 months.
- Tarifa:
-
$209.95
Por mes
- Interior
- 2.° piso
- Al nivel de la calle
- Ascensor
- Control de temperatura
Precio fijo por 1 año
Monthly price remains the same for your first 12 months.
- Tarifa:
- $209.95 por mes
Depósitos de almacenamiento
-
Medium
10 ft x 10 ft x 8 ftCasa de 2 o 3 dormitorios
Guía de tamaños
Precio fijo por 1 año
Monthly price remains the same for your first 12 months.
- Tarifa:
-
$209.95
Por mes
- Acceso en vehículo
- 1.er piso
- Nivel exterior
- Sin control de temperatura
Precio fijo por 1 año
Monthly price remains the same for your first 12 months.
- Tarifa:
- $209.95 por mes
¡Quedan 2 unidades!
¡Alquila ahora y asegura tu habitación!
¿Qué es Múdate/Alquila ahora en línea?
Comentarios de clientes de almacenamiento
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- 4.0 es la calificación promedio de clientes
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Opiniones de clientes verificados
Cada comentario está vinculado a una reserva o contrato de U-Haul real.
Cómo funcionan los comentarios de U-HaulMy best storage place and you haul rentals ever , I will be going back to rent trucks. Thank you guys for being such amazing customer service representatives.
DESERRE V | Experiencia generalKanija and her staff where friendly, helpful and very well informed. Everyone there worked together to get me the help I needed and make my U-Haul experience fast, easy and enjoyable. I wouldn't go anywhere else!
timothy w | Experiencia generalKacy or KC was very rude there was always a problem unlocking my storage after a late payment was made they would charge my card on file without my permission or auto pay initiated. After 15 yrs here my treatment by the assistant district manager who is the owner sister was unacceptable I would never recommend anyone to this facility. I hope the new manager there can turn things around because she was very nice
PHILLIP L | Experiencia generalU-Haul has really upped their game since my previous experience. very smooth, no hassles
Clement S | Experiencia generalStaff not friendly nor helpful at all. Elevator is broken since we put our stuff and more than a year and still not fixed. Staff nor the manager did not even offer help at all. A lot of stuff around the storage some people left their stuff because they can't carry in their car. We will not store our stuff ever again in this storage.
Eleseto C | Experiencia generalNo
MARCO R | Experiencia generalStaff very patient and helpful even on a busy Saturday!!
Sydni J | Experiencia generalMi mayor problema al mudarme fue que la unidad estaba en el segundo piso y el elevador estaba fuera de servicio. Eso fue para mi un gran inconveniente. Además el cerrojo de la unidad tenia señas de que había sido cortado anteriormente.
Angel D | Mudanza en líneaI was given a unit on the 2nd story and the elevator doesn't work and I can't carry my stuff up a flight of stairs because I was in an accident not to long ago so it has been all for nothing I'm very disappointed. And top it off I can't find a phone number to have this issue possibly fixed.
Adam B | Mudanza en líneaI had an issue with my return that "policy" denied any remedy for... simply "NO."
chad m | Primeras impresionesThank you for working with me with everything.
ELISHA W | Experiencia generalThere was an exterior door 10 ft from my unit. I was not allowed to use it even though I was sold on the unit based on the proximity of this door by the staff. When I got to the unit, I found out I would have to load my unit from the other side of the building. So we have a building behind 8ft chainlink with razor wire and electronic gates that has doors that MUST stay closed and LOCKED 24/7 and can't be used for ANY reason. My only complaint is the convenience factor gets 1 star. 🙁
COLIN S | Experiencia general5 stars they go above and beyond to help ppl I highly recommend!!
JOHNATHON N | Experiencia generalThe store manager is so kind and friendly! Viola was the best!
SIRREON G | Primeras impresionesI could'nt figure out how to turn on the hall light. The customer service is always good. You need more people at that facility. The manager was alone and had a line of 8 folks. He was doing execellant and folks were patient. I do need to check and make sure all my items are there. Funny thing is the move out manager asked me when I paid my last fee. "Do you remember everything in there?" What? Strange. Definately gotta check my items.
Andrea O | Experiencia generalThe staff is excellent, professional and personable. This facility is clean and secure and I am very pleased with their service.
DORIS W | Experiencia general