Staff were not rude but unhelpful/neglectful and not polite. I had to ask several times for help in deciding my needs and was met with simple answers and immediate disengagement. I Felt disregarded and unimportant as a potential customer. My son was in the hospital as he had been evicted after a severe accident even saying that did not get me more attention or help. I felt I had no choice but to keep getting the help I needed for my son and did rent unit but would choose different company next time.
linda m | Experiencia generalSelf Storage Units in Sacramento, CA, 95815
U-Haul Moving & Storage en El Camino Ave
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Opiniones de clientes verificados
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Cómo funcionan los comentarios de U-HaulExtremely rude assistant manager. My partner and I did NOT receive kindness from her. I do NOT recommend anyone do business at this location.
Jesse C | Experiencia generalOur movers truck was large, and the design of the facility made it hard to maneuver. A guy (in a white car) who said he was the owner came out SCREAMING, unhinged, at our movers and my fiancee. He could not be calmed down and was EXTREMELY unprofessional and it was very close to escalating. I wish we could have left in that very moment, and will be moving to a new storage facility as soon as we can.
Erinn A | Primeras impresionesStorage unit was not clean before it was rented to me
Karen G | Experiencia generalGreat and thanks
Ibrahim T | Experiencia generalI definitely recommend anyone to rent storage unit there. It was easy and convenient. Time and hour access. Very clean environment.
My L | Experiencia generalWe have used college boxes for the past 4 years and this Summer rented a locker. Jennifer Marez was amazing and so helpful. We will definitely recommend your company to future Sac state students
Natalie V | Experiencia generalI love this location among all
Esam J | Experiencia generalThe staff are great people and I will recommend people to this location
JASON M | Experiencia generalI was treated with a lot of respect, all the Employees at at location were I rented the trailer. Had my trailer waiting for me . Will went again there.
Charles H | Primeras impresionesService # 1
CYNTHIA J | Experiencia generalThank you to all staff, made my stay comfortable
SHAMERRA G | Experiencia generalMaravillosa experiencia, el precio justo y excelentes promociones
Erika G | Primeras impresionesGreat customer service.
Kathy P | Primeras impresionesBest Customer Service good people
anteneh Y | Experiencia generalI’m really appreciate them they worked with me even tho they didn’t have too but thank them so much for everything
Tiffany C | Experiencia generalJennifer and her staff were excellent to work with.
Gary L | Experiencia generalthey would not do anything about the water leaking intoy unit or the rats i had to throw awy almost every thing plus the insuranse company would never contact back to do a claim.also the onsite mamager always talked about me to a friend whom never rented there not knowing that they were people i know they also gave me a hard time about going threough my belongings so i could not assess my losses to file a proper claim if they bothered to call me back .i lost almost every thing i. stored with them the water damage and rat damage i told them numerous times rheu did nothing in two years not to mmention trash piled up by trash can right across my unit and the bathrooms were masty also they added a camera just on to facing my unit all the sudden they never harrassed the tenent just a few units down whom patied all day m had traffic in n out every day . im very unhappy i am trying to locate an attorney to get some kind of compensation for the trama from them talking and lying to my froends about me when im already a mental health patient and then attacting me verbally and this is a terrible place
Jennifer C | Experiencia general