I had never rented a storage unit prior to this. UHAUL went above and beyond my expectations of a rental facility. Everything went smoothly and the staff I dealt with the entire time were knowledgeable and friendly.

facility was well organized and provided significant resource.

GM is good dude. Hard working and cares about the customers experience. Took the time to show me around and explain the process. Rare these day to actually have wonderful customer service. Great job and thank you!

we used one of your truck to move items to another storage facility ...they did not come through and we were able to secure a storage space from U-Haul with very little notice. Gentleman in the office were wonderful!!!! I will recommend them with out hesitation... we will also be using this location to install a trailer hitch to our Jeep...

I would recommend this storage facility to anyone in the Portsmouth area. It is convenient and well maintained. I was particularly impressed with the staff's efficiency and professional knowledge during the months I rented with this U-Haul facility. I will not hesitate to rent from them in the future if the need arises.

My daughter and I were struggling in the rain to move an item into storage and two employees went out of their way to help us. Kudos!!!

Outstanding customer service from this team!

The manager at this location is top notch! Hes always incredibly friendly and great with customers.

The online check in doesn't work. The pin I was given doesn't work on the key pad, so I had to go into the store and get a key card. Which, the store was vacant for about 10 minutes just waiting for someone to come in to help me. The freight elevator was great to have and use.

Everything was great with the only exception being that locating my unit was not easy, I had to ask one of your employees. Very minor inconvenience.

Manager/staff was very friendly and helpful

The gentleman working at the uhaul facility on portsmouth nh on April 18th at 9 am was absolutely wonderful! He was kind, efficient, helpful, and enthusiastic. Especially during times like these, it was comforting to have such a friendly face to help me out. In terms of uhaul as a company, I was thrilled to receive my first month of storage for free. It really was a huge help in the midst of the pandemic.

Ryan super helpful and professional

Question 5 is not relevant to my move in. Normal hrs

I have been a customer for many years and think that the facility is top notch and run by friendly and helpful people. Any questions I had were answered quickly. I would recommend this facility to all

My only complaint is the damage due to mice.

Very friendly helpful staff! Certainly will use again and recommend!

I could not access my storage unit because of equipment and lack of snow removal, very dissatisfied

Janet and Gabriell are some excellent people to be serviced by. Great personalities, not lazy, empathetic, humerous, professional and down to earth. Keep up the great work ladies. My experience fab!!!

Great People to deal with. Little trouble with their systems but very helpful, cheerful and friendly.