Comentarios del cliente para U-Haul Moving & Storage of Portsmouth

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de U-Haul Moving & Storage of Portsmouth

Grado total:

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Bruce S.
Grado:

Personnel was very professional and the check in and check out was very quick. Told very good precaustions against the Corod-19 with appropriate procedures. The truck was a bit on the used side, 156,000 mites, but functioned properly.

Steven L.
Grado:

El cliente no dejó un comentario.

MICHAEL M.
Grado:

Our regular rental location, always a pleasure to rent from them

Taylor D.
Grado:

We needed the truck for a couple of hours longer and after calling and speaking with someone who was very helpful, we were able to keep it at no charge, which I thought was great.

Judith G.
Grado:

They were awesome!!!!!

michael m. | First Impressions |
Grado:

Ryan super helpful and professional

Roger M.
Grado:

Great friendly staff.

sung pil Y.
Grado:

El cliente no dejó un comentario.

Maria F.
Grado:

Thank you for the great care you've taken to keep us all safe, and still moving in our lives!

Penne T.
Grado:

Not a thing! Great check out.

Daniel M.
Grado:

El cliente no dejó un comentario.

Robin F.
Grado:

El cliente no dejó un comentario.

Daniel M.
Grado:

El cliente no dejó un comentario.

James D.
Grado:

El cliente no dejó un comentario.

Sohil P.
Grado:

El cliente no dejó un comentario.

Jeff L.
Grado:

El cliente no dejó un comentario.

John L.
Grado:

El cliente no dejó un comentario.

rebecca I.
Grado:

El cliente no dejó un comentario.

Thomas M.
Grado:

Keep your people happy. I have used UHaul many times in many locations over the years and the people at the Portsmouth, NH location are as efficient, helpful, and friendly as any I have met.

Paul V.
Grado:

Great experience. Used online. All went perfect. Nicely done. You greT have a great Customer experience. Thanks

rowena M.
Grado:

The gentleman, I feel his name was Jason,was over the top in professionalism,generocity in time spent with me and customer support. I want to thank him and I will be coming back.

Neil B.
Grado:

El cliente no dejó un comentario.

Joshua R.
Grado:

El cliente no dejó un comentario.

Daniel M.
Grado:

Van and timing worked out perfect. 100% happy!

Gary L.
Grado:

El cliente no dejó un comentario.

James T.
Grado:

I had a great experience. The staff was friendly and knowledgeable. Would definitely use this location again.

Maureen K.
Grado:

El cliente no dejó un comentario.

Alison L.
Grado:

El cliente no dejó un comentario.

Alan H.
Grado:

El cliente no dejó un comentario.

Mary Patricia L.
Grado:

El cliente no dejó un comentario.

Arthur B.
Grado:

El cliente no dejó un comentario.

William S.
Grado:

Great people all with great attitudes. It is always a pleasure to do business with this location.

John C.
Grado:

Great Experience!

Robert B.
Grado:

quick and easy!!

Matthew O.
Grado:

El cliente no dejó un comentario.

joseph H.
Grado:

Not much. I’m a customer every now and then. Never fails. One thing would help in a place like Portsmouth. Figure out a way to allow two different size vehicles, with same base price, be used in the same 24hr period. Your van is too small for an apartment move but the 10ft is overkill for running around doing errands. It seems like something to consider with the new fleet of vehicles that are great for tight neighborhoods after the box has clogged roads and done the heavy lifting

Eric O.
Grado:

El cliente no dejó un comentario.

Sheila R.
Grado:

El cliente no dejó un comentario.

William H.
Grado:

Friendly staff, excellent vehicle, fair pricing

Matt P.
Grado:

El cliente no dejó un comentario.

Tara T.
Grado:

The location is inconvenient because you cannot access the entrance when coming from the north.

Gary L.
Grado:

El cliente no dejó un comentario.

Dj C.
Grado:

Great service and vehicle!

Anthony C. | First Impressions |
Grado:

Question 5 is not relevant to my move in. Normal hrs

Shari J.
Grado:

El cliente no dejó un comentario.

Sean M.
Grado:

El cliente no dejó un comentario.

Jacqueline B.
Grado:

Idk what would improve it, but I have to say the young man who helped us that day, Ryan, was spectacular! I don’t usually follow up and complete a review, but he did such a great job that I wanted to make sure I iPod you. He was cheerful and very easy to work with. He explained everybody clearly and made sure we understood all of the finer points. I understand renting something isn’t exactly “fun” but Ryan’s really did go the extra mile and we were appreciative and very impressed!

Herbert M.
Grado:

El cliente no dejó un comentario.

Alexandra G.
Grado:

El cliente no dejó un comentario.

Thomas F.
Grado:

El cliente no dejó un comentario.

William S.
Grado:

I have always found the management at the Portsmouth location to be top notch and always willing to go the extra mile in a pinch.

Stephen C.
Grado:

Everything was great, no changes necessary!

Richard J.
Grado:

Awsome and quick

Tricia M.
Grado:

The man who checked us in a very helpful and apologetic for our experience. He rightly charged the other location for the messy truck. There was dirt and dog hair all over the floor.

Graham F.
Grado:

Ryan is fabulous! Always courteous and proactive!

Adam C.
Grado:

Great experience

STEPHANIE F.
Grado:

El cliente no dejó un comentario.

Neil C.
Grado:

El cliente no dejó un comentario.

Jim G.
Grado:

El cliente no dejó un comentario.

James E.
Grado:

El cliente no dejó un comentario.

Dave E.
Grado:

El cliente no dejó un comentario.

Deborah P.
Grado:

El cliente no dejó un comentario.

DOUGLAS C. | Overall Experience |
Grado:

I have been a customer for many years and think that the facility is top notch and run by friendly and helpful people. Any questions I had were answered quickly. I would recommend this facility to all

James W.
Grado:

El cliente no dejó un comentario.

Edward J.
Grado:

El cliente no dejó un comentario.

Gary G.
Grado:

Gabrielle was awesome, she was attentive and understanding a true pleasure to work with.

Edward F.
Grado:

El cliente no dejó un comentario.

David M.
Grado:

Excellent customer service In and out nice and quick and we picked the right size vehicle based on your moving capacity description

Jeffrey L.
Grado:

El cliente no dejó un comentario.

Erin B.
Grado:

El cliente no dejó un comentario.

Kathleen A. | Overall Experience |
Grado:

My only complaint is the damage due to mice.

Kathleen A.
Grado:

El cliente no dejó un comentario.

Kenneth P.
Grado:

Just keep doing what you're doing. We were totally satisfied with everything.

John C.
Grado:

Everyone was fantastic! Quick easy pickup and even faster return!

Ed D.
Grado:

Visibility issue with broken wiper and not washer fluid. Staff very good, though.

William D.
Grado:

El cliente no dejó un comentario.

Stephen E.
Grado:

El cliente no dejó un comentario.

Chase B.
Grado:

El cliente no dejó un comentario.

Gary L.
Grado:

El cliente no dejó un comentario.

Michael S.
Grado:

El cliente no dejó un comentario.

Patrick D.
Grado:

Very friendly and helpful staff at the center. I would highly recommend this site to friends and family in the ares.

Steven H.
Grado:

El cliente no dejó un comentario.

Janice B.
Grado:

El cliente no dejó un comentario.

Cynthia K.
Grado:

I was extremely disappointed to discover at my ARRIVAL that my temporary licence (it is my renewal year) was not acceptable for rentsl purposes. Obviously, I was on a schedule. If I had not had a friend nearby, I would have been very put out. Uhaul needs to state SOMEWHERE obvious in their online reservation service that temporary licences are not accepted. Other than that everyone was couteous and friendly, the van was clean and warm, and the overall experience was great.

Nathan E.
Grado:

El cliente no dejó un comentario.

Elizabeth D.
Grado:

Everyone was super sweet and helpful!! The guy who rented to us talked us through the rates and made sure we didn’t pay for more gas or a bigger truck than we needed. Also, we dropped off the rental one day late and there was no issue at all! Great guys here.

Nick P.
Grado:

El cliente no dejó un comentario.

joe A.
Grado:

Attention Ryan, manager of the Portsmouth NH office, assistant manager Gabrielle was absolutely amazing. She was THE BEST u haul representative I have ever dealt with. She deserves to be recognized for a job well done. Give her a raise! She deserves it. You need employees like her. Do what you can to keep her! Joe

Michelle D.
Grado:

El cliente no dejó un comentario.

Frith F. | Overall Experience |
Grado:

Very friendly helpful staff! Certainly will use again and recommend!

Debra B.
Grado:

El cliente no dejó un comentario.

michael M.
Grado:

Excellent service

Leo D.
Grado:

This is still the best Uhaul location I’ve ever used.

John R.
Grado:

El cliente no dejó un comentario.

harold M.
Grado:

El cliente no dejó un comentario.

Cory L.
Grado:

El cliente no dejó un comentario.

Stephanie M.
Grado:

It is deceiving that you don’t tell people that they should get xtra insurance, that their own auto insurance may not cover damages , so just Incase I spent additional $14.00,. I was surprised that a $19.99 a day rental, driving 26 miles and putting in 3 gallons of gas still cost nearly $60.00. Cost more than I thought it would.

Don S.
Grado:

El cliente no dejó un comentario.

John S.
Grado:

El cliente no dejó un comentario.

Robert S.
Grado:

Very friendly customer service!

Nikhil R.
Grado:

El cliente no dejó un comentario.

John J.
Grado:

Quick in and out. Exactly what I was looking for.

Kathleen S. | Overall Experience |
Grado:

I could not access my storage unit because of equipment and lack of snow removal, very dissatisfied

Angelique P. | First Impressions |
Grado:

Janet and Gabriell are some excellent people to be serviced by. Great personalities, not lazy, empathetic, humerous, professional and down to earth. Keep up the great work ladies. My experience fab!!!

WILLIE Frank B.
Grado:

El cliente no dejó un comentario.

Phil L.
Grado:

El cliente no dejó un comentario.

Lynn P.
Grado:

The receipt I received was not clear. It would be so easy to produce a clear, self-explanatory receipt/invoice which would save U-Haul money and make your customers. My receipt/invoice was so unclear I had to call the store manager of the Portsmouth, NH, store. Fortunately, he was able to explain the bill but this was a waste of his time and my time .

Frith F. | First Impressions |
Grado:

Great People to deal with. Little trouble with their systems but very helpful, cheerful and friendly.

Chris W. | Overall Experience |
Grado:

The climate controlled storage was not controlled properly. All of our boxes and many other items show signs of high humidity including mildew. Read the fine print; 1 day or 30 days is the same price.

Paul S. | Overall Experience |
Grado:

Ryan is a terrific asset and is hard working, knowledgeable, and friendly. The female employee whose name escapes me was also pleasant and efficient.

Joseph C. | First Impressions |
Grado:

I was really surprised by the long wait upon arrival. We didn’t see anybody even after a 15 minute wait. Once we were finally greeted the entire process of getting the storage unit took far too long.

chris d. | Overall Experience |
Grado:

Rent here many times. Always a good experience.

Linda C. | First Impressions |
Grado:

ID card is helpful, but should not have to swipe both down and up to activate. Appreciate leaning of lock (even though we had our own). Appreciate availability of addtl locker; not needed

kathryn f. | First Impressions |
Grado:

great service!

Paul S. | First Impressions |
Grado:

The process was simpler than expected. Ryan was efficient and friendly and made it easy and comfortable to do business with. I will recommend Uhaul in Portsmouth.

Adam N. | First Impressions |
Grado:

The staff were totally amazing super helpful very friendly.

Melissa D H. | First Impressions |
Grado:

Rick the general manager is awesome!

peggy c. | Overall Experience |
Grado:

I gave four stars because of mice droppings.

peggy c. | First Impressions |
Grado:

Friendly and helpful service from all employees.

Laurie R. | Overall Experience |
Grado:

Both the FL and NH franchises did well.

DREW H. | Overall Experience |
Grado:

I had a wonderful experience with this U-Haul facility and staff. I wish more companies were like these guys and I could give them 10 stars!

DEREK C. | Overall Experience |
Grado:

Outstanding staff!

DEREK C. | First Impressions |
Grado:

Every aspect of my moving experience was made “outstanding” with UHaul and staff!

James P. | Overall Experience |
Grado:

Very helpful!

Teresa V. | Overall Experience |
Grado:

These people and the services are superb, spectacular, top notch.... Ive been doing business there for over a year and every experience with storage, vehicles and Mgr. Richie has been the same, A+ !

Amy P. | First Impressions |
Grado:

The guys were very friendly and helpful. Great customer service. I would recommend them to anyone.

Robert W. | First Impressions |
Grado:

Very helpful. Got a nice size locker and when I missed the return time they didn't have a problem with helping me out. It was only a half hour but still they could have charged me

Victoria C. | Overall Experience |
Grado:

Staff was always super helpful and friendly. Uhaul made moving and storing my stuff so easy.

Tia B. | First Impressions |
Grado:

Perfect service could not get any better! Thank you for all your help! I am so happy I chose this location!

Kimberly E. | Overall Experience |
Grado:

We relocated to NH from NY and were so impressed with the staff at the Portsmouth location. The general manager & staff went out of there way to be helpful & accommodating!! We are VERY appreciative!

CAROL ANNE S. | Overall Experience |
Grado:

My storage experience turned out to be longer than expected - but everything went well the entire time. Thank you!

Cullan S. | First Impressions |
Grado:

Tyler, at the US Rt 1 Bypass facility was SO efficient, kind and patient! He was there by himself and did a great job of multi-tasking and taking care of all of the customers! Thank you!

Matthew N. | Overall Experience |
Grado:

Had a great experience.

Shirley J. | Overall Experience |
Grado:

You need to call me to discuss an issue.

lindsey p. | Overall Experience |
Grado:

Slow service in store and on the phone but friendly staff and the GM was always great and very accommodating.

sue f. | Overall Experience |
Grado:

Your employee Rick was very helpful and nice. I would definitely do business again with uhaul of Portsmouth.

Carol P. | Overall Experience |
Grado:

Your staff people were absolutely the best. A staff to be proud of. I will recommend U Haul storage in Portsmouth to all that ask me. Thank you so much.

TIMO P. | Overall Experience |
Grado:

storage was pricey; closing access at 7 PM was inconvenient

DAVE S. | Overall Experience |
Grado:

The only downside was the website is terrible and the system for bill paying from the bank had lits if errors. . Otherwise it was a great experience.

JACK H. | Reservación |
Grado:

great people, great help, and an overall great experiance

Chris J. | Overall Experience |
Grado:

The staff and the facility were great. We did have some monthly issues with billing, as we were renting 2 units therefore paying 2 rental fees which were often credited to the wrong unit.

Gert A. | Overall Experience |
Grado:

There was a delay in delivery. It had been scheduled for 9am, but the staff could "not find" our unit. I got the same message when I stopped by at around 1pm Finally, at 4pm it was delivered.

DIONNE B. | Overall Experience |
Grado:

Have always had a good experience with this uhaul location. I would definitely recommend this particular location.

No reviews have been submitted for this location.

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