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Eugene H | First ImpressionsSelf Storage Units in Pittsburgh, PA, 15201
U-Haul Moving & Storage en Pittsburgh
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U-Haul Moving & Storage of Oakland
3700 Bigelow Blvd, Pittsburgh, PA 15213 View Available Units0.8 miles from this location -
U-Haul Moving & Storage of Pittsburgh North Shore
1200 Western Ave, Pittsburgh, PA 15233 View Available Units2.7 miles from this location -
U-Haul Moving & Storage at Washington Blvd
1052 Washington Blvd, Pittsburgh, PA 15206 View Available Units3.5 miles from this location -
U-Haul Moving & Storage of Etna
1027 William Flynn Hwy, Glenshaw, PA 15116 View Available Units4.1 miles from this location
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New owner was awesome. Helpful and very kind.
Seth M | First Impressionsmy entire experience, renting my vehicle and my storage unit from this facility was not pleasant. It started when picking up the vehicle I was told rather rudely that I was late for my pick up despite me calling the week prior letting an individual there know that my pick up time would likely be later and I was informed it was not a problem and that as long as I picked up the vehicle within their normal operating hours. When I arrived at 3 PM to pick up the vehicle, I was told I was lucky that they still had the vehicle because they got very busy and I was two hours past my time that I had indicated on my reservation and that I should have called to inform them I would be later than that time even though I said to the person I did call when I made the reservation and they told me my reservation was good for the entire day until they were closed at 5 o’clock. So after going round and round a few times about that issue, I then proceeded to move onto finalizing my storage unit rental, which had already been set up and confirmed with a reservation number. I was told that they did not have that unit available and that I would have to then take a larger size unit at an additional cost despite having a reservation number. They told me that if I had an issue, I should just take it up with the manager at a later time, when we returned with the items to be stored later that evening, there were issues getting into the actual storage unit while we were able to access the doors and pull the van in the main doors leading to the elevators would not operate despite having an appropriate check in with our swipe card indicating we were all cleared. I attempted to contact the emergency number that was posted by the door but after 45 minutes still had no response. Luckily another client arrived at 9:45 PM and they indicated that the bigger doors were not functioning and that you had to use the smaller side door. It would’ve been nice if there was a sign posted telling the customers this. It is now two days later and I still never received any call back from the emergency call number that I left a message with so if it was Nofer, the other individual showing up to store stuff we would’ve been unable to store our items.
Robert E | First ImpressionsGentlemen who helped me was very accommodating even with marathon causing problems and the system not assigning right locker he was pleasant and helpful
lewis d | First ImpressionsEasy access and love being able to pull the pick up truck directly into the building
Hayley K | Overall ExperienceAccess to storage is not 24 hrs
GILBERT O | First ImpressionsI was stopping by to look around, but I didn’t have any intentions on making a reservation. Ramone greeted me before I could leave and immediately offered to show me some spaces. He was very polite, inviting and professional. Due to Ramone’s mannerisms and professionalism, I decided to purchase a storage space. Thank you for the amazing tour!
Cornell B | First ImpressionsMike and Craig were excellent! Great customer service.
barata B | Overall ExperienceSo am I gonna get the lock🤨
Robert E | Online Move InAll the staff were always super nice and helpful. They all deserve raises! Also I love the community space for free stuff. I got some sweet shelves from that pile. Thanks y'all!
sara t | Overall ExperienceI appreciate uhaul
Linda T | Overall ExperienceAll is well
JERRY D | Overall ExperienceEveryone who works there is amazing. They were so accommodating to me and made the last piece of my hectic cross country move so much easier on me. Thanks to the whole crew there.
Mary T | First ImpressionsRamon from the Liberty Ave store was very nice and friendly. He helped us through the whole process and even helped unload our washer and dryer. He also was kind enough to backed up the trailer we rented to be dropped off.You have a great employee working for you keep up the great work
GLORIA N | First ImpressionsCustomer service representative was very nice & informative.
ALLINDA M | First Impressions