The staff went above and beyond to help make my moving experience the best it could be. I wish tjere was a 10 star rating!!!

Great place to use for storage

The facility is convenient access to my home. However when I scheduled my climate controlled unit I was unaware of it's location on second floor, my disability inhibitors my ability to be able to accept that location. I went to the management to change the location and was made to feel as a burden. I accepted the disposition of the employee and rented a floor unit with climate control, asked if this unit would be put on auto pay, I was assured that it was indeed on auto pay. Fast forward to a month later, I get three emails reminding me of my rent on two units, however I have one unit. I call the Uhaul rental but get the hotline, the lady assured me it would be taken care of but unfortunately days later, after oral surgery I might add, I'm called to pay for two units. I attempt to explain the situation yet again, the lady is absolutely helpful and pleasant I was able to pay for one unit and was assured the extra unit will be discontinued. I think if the employee that first dealt with me would have done his job efficiently the enormous situation of conflict and extra stress. Then I wake up with two emails that each unit has been paid for, thank you. That is why I have given the rating I have. Regina Herrick

Loved my experience here! Highly recommend

We are very pleased with our first time ever using storage. Very clean and convientent. friendly staff. very well lit.

Not a clean facility and Bad communication skills with management.

I have tried to look for the URL to complete survey for free remote and absolutely unable to do so.

Richard is top notch. He is very professional without being difficult. His communication style is clear and precise. Good salesman, great representative.

The young lady that did my paperwork was very courteous & helpful.

Asks for far too much PII. I'd rather they use a credit checking service to screen customers rather than collect and hold 3 phone numbers and alternate contact information.

The unit we were in ended up leaking from the ceiling during rain. It was a 10x10 drive up unit. U-haul had roofers come out to fix it within a week. A few weeks later during rain we came back out to check but unfortunately it was still leaking. U-haul gave us an indoor unit at no charge to put some of our stuff in to keep it clear of the leak and we put a trash can in to catch any water before it was fixed again. They also didn't charge us for a month of storage. During this process the staff was VERY apologetic and accommodating. They don't have control of roofs or rain so I think they did a great job to help us as much as they could.

Richard and Dan were very professional and helpful throughout our return process of equipment and moving into the new storage facility upon arrival from Texas.

Great experience & will definitely recommend!

This was so much easier than in the past. I would definitely recommend to others.