Thanks I will recommend to families and friends and colleagues

Local Pinellas Park people were great! I had issues with trying to cancel my space via telephone. On Thursday 12/24/20 I spoke to a girl (did not get her name) and canceled of space as we no longer needed it. She was helpful and said that the space was canceled and we did not need to do anything else. Unfortunately on 12/27/20 I got a charge for the upcoming month on my CC as it was setup on autopay. I called on 12/27/20 and spoke to a very rude lady who said we could not cancel over the phone and had to do this in person. She was nasty and we hung up on her! I did get everything taken care of in person with Richard (local Pinellas Park) and he was great! Your telephone service needs help as this was not a good experience at all.

Price was twice the cost of all the ones around them.

The staff was professional courteous and very helpful. I got a unit the day I requested one it was easy access and very clean. I’m grateful for the service and for the dependable care my belongings and my storage needs received. I highly recommend the storage facility.

No comment

Why is it not 24 hour access? Especially with the pandemic and all

The staff went above and beyond to help make my moving experience the best it could be. I wish tjere was a 10 star rating!!!

Great place to use for storage

The facility is convenient access to my home. However when I scheduled my climate controlled unit I was unaware of it's location on second floor, my disability inhibitors my ability to be able to accept that location. I went to the management to change the location and was made to feel as a burden. I accepted the disposition of the employee and rented a floor unit with climate control, asked if this unit would be put on auto pay, I was assured that it was indeed on auto pay. Fast forward to a month later, I get three emails reminding me of my rent on two units, however I have one unit. I call the Uhaul rental but get the hotline, the lady assured me it would be taken care of but unfortunately days later, after oral surgery I might add, I'm called to pay for two units. I attempt to explain the situation yet again, the lady is absolutely helpful and pleasant I was able to pay for one unit and was assured the extra unit will be discontinued. I think if the employee that first dealt with me would have done his job efficiently the enormous situation of conflict and extra stress. Then I wake up with two emails that each unit has been paid for, thank you. That is why I have given the rating I have. Regina Herrick

Loved my experience here! Highly recommend

We are very pleased with our first time ever using storage. Very clean and convientent. friendly staff. very well lit.

Not a clean facility and Bad communication skills with management.

I have tried to look for the URL to complete survey for free remote and absolutely unable to do so.

Richard is top notch. He is very professional without being difficult. His communication style is clear and precise. Good salesman, great representative.