I found the staff and facilities at this particular U-Haul location (2817 N. Pace Blvd) to be professionally efficient, helpful and convenient. Based solely on my experience with this specific store, I would consider using U-Haul services again.
Frank R | Overall ExperienceSelf Storage Units in Pensacola, FL, 32505
U-Haul Moving & Storage en Downtown Pensacola
Servicios en esta ubicación:
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Unidades disponibles (todos los tamaños son aproximados)
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U-Haul Moving & Storage of Pensacola-Bellview
4921 Mobile Hwy, Pensacola, FL 32506 View Available Units2.6 miles from this location -
U-Haul Moving & Storage of Pensacola-University
7220 N Davis Hwy, Pensacola, FL 32504 View Available Units4.1 miles from this location
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I didn't feel safe in this location because the doors automatically opened for everyone. Kirsten, Timothy and the other staff members were wonderful yo me. The helped me evetytime I needed help. I give them all my kudos.
darlene p | Overall ExperienceI found Ms. Kirsten Dekeyser to be a knowledgeable and efficient problem-solver, which is especially useful and required when providing any U-Haul customer service. Her co-worker Tim was also an assistive and efficient professional. Before arriving at this facility, I was determined to no longer patronize the U-Haul company, as my experience up to this point had been highly unsatisfactory. These two U-Haul team members at this particular location changed my mind.
Frank R | First ImpressionsSomeone burglarized our storage shed on 8/24/2024 I have never experienced anything like this in my entire life it really hurt to know that somebody had to nerves to take do something like that we are caring and giving people I guess they needed what they took more then we did but all you have to do is ask if they needed anything.We learn from what happened.
Gabriella L | Overall ExperienceThe location is the only bad part. Staff was great!
Chris B | Overall ExperienceManagement was a dream to work with. Got me in and out in a hurry. Great deal and great price.
Chris B | First ImpressionsThank You
Aleatha D | First ImpressionsI left because I have an event rental company and got denied renting a Uhaul because I live in Milton a small town outside of Pensacola I was told my DL had to be in the Pensacola area I was told from the other U-Haul companies that’s not a corporate rule just theirs. I stay within the 30 mile radius. So it was no point of me storing my event rental items there if I couldn’t rent a U-Haul from them. It was crazy cause I normally rent at least once per month or more and wasn’t told of that rule until I tried to rent again. So I just moved my rental items to another U-Haul facility that I have no issues getting a truck from especially when it can affect my business. They lost a customer because of their rules for renting a vehicle which is crazy when I have a whole 10x15 unit at your business. It’s ok I was starting to feel unsafe when I was loading an unloading because it was a man always popping up out of no where going in and out for no reason. So I quit going at night.
NI'KKIA A | Overall ExperienceUnfortunately, the building is in need of some new ceilings. The storage business is looking to have it replaced. U-Haul should invest in their own infrastructure.
BENJAMIN P | First Impressions