I rented the storage unit over a year and a half and I was having issues with my unit water leaking from the ceiling my Chrome pieces to my lowrider bikes being damaged by water being in my unit leaking from the roof I have put in a complaint and never received a call back or anything so I relocated my stuff out of the unit because no one got back to me at all bad customer service.
Lori P. | Overall ExperienceSelf Storage Units in Ontario, CA, 91761
U-Haul Moving & Storage en Ontario
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Contenedores U-Box® para mudanza y almacenamiento
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¿Qué es Múdate/Alquila ahora en línea?
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3.4 millas desde esta ubicación
Fast & EZ Self Storage
5445 Olive St
(U-Haul Neighborhood Dealer)
Montclair, CA 91763Limited Units Available.
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6.7 millas desde esta ubicación
U-Haul Moving & Storage at Garey Ave
2190 N Garey Av
Pomona, CA 91767Limited Units Available. Act Fast!
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7.9 millas desde esta ubicación
U-Haul Moving & Storage at Holt Ave
1512 W Holt Av
Pomona, CA 91768Limited Units Available. Act Fast!
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9.5 millas desde esta ubicación
Fontana Self Storage
10533 Beech Av
(U-Haul Neighborhood Dealer)
Fontana, CA 92337
Comentarios de clientes de almacenamiento
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- 4.0 es la calificación promedio de clientes
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Tus comentarios valiosos nos ayudarán a proporcionar mejores servicios.
Hello, I'm terrible with remembering names but I think that it was Amos. He went beyond being a Great employee for your company. He got me exactly what I needed and at a decent price I would like to thank him again and keep that employee. Dennis.
dennis s. | First ImpressionsCool cool
Willie G. | First ImpressionsGreat Service!!!
ALISHIA M. | Overall ExperienceNo lack of communication with this location and customer service. I was told one thing when I got to the location. It was something different so unsatisfied as a customer who's been using your services for years very unprofessional..lack of communication with this location and customer service. I was told one thing when I got to the location. It was something different so unsatisfied as a customer who's been using your services for years very unprofessional.
Paradise S. | Online Move InAbel was very helpful
GRACE M. | First ImpressionsI truly appreciate all the managers and employees at this facility, they gave exceptional service at this particular facility. They were very helpful, understanding, and patient. I have had my items in storage for years and always felt my items were safe. Thanks, you to all the staff, I truly appreciated you!!!
Latrice R. | Overall ExperienceOnline move in stated that the lock for the storage door would be inside my unit and that the extended storage hours were until 10pm. The first time I arrived, my storage unit was already locked and there was no key to access the inside. It was around 8pm and no one was working. We had already unloaded everything and had to reload back into our truck. We showed up the next day, got my lock that apparently an associate has to give us (NOT what it stated online) and they needed to take the other lock off my unit. On Christmas Day I needed to access the storage so I spoke with a uhaul rep through chat who stated that if the location has after hours then I would be able to get into my unit. I show up that evening and of course the doors won't open. Another wasted trip and inaccurate information. I come back a couple days later around 8pm and yet again the storage entry doors won't open! It takes 30 minutes from my place to get to this uhaul storage location. As I'm about to turn around someone walks out of an office and tells us there aren't extended storage hours even though it states so online. He told us to come back at 7am the next morning. The ONLY reason I chose this location was due to the "extended hours" that apparently don't exist. I don't know if this is a widespread issue or just this location but I've wasted SO much time going back and forth to this place and have been given wildly false information several times. Horrible experience so far.
Megan G. | Online Move InThe best U-Hual experience ever thanks
Willie Eric G. | Overall ExperienceOnly complaints would be bigger units or cheaper prices and elevators
Brandi F. | First ImpressionsHad my household belongings including furniture, clothing, and mattress stored for almost 2 years. Everything was still in good shape when we finally found a house and moved out of storage.
John D. | Overall Experience