Customer Reviews for U-Haul Moving & Storage of Ontario

7,521 reviews

831 E Holt Bl   Ontario, CA 91761
(Btwn Grove & Euclid)

(909) 986-6628

View Facility Map

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm

Services at this Location:

Contact Us

(909) 986-6628

831 E Holt Bl
Ontario, CA 91761
(Btwn Grove & Euclid)

Services at this Location:

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm
  • Free towing inspection
  • Propane pay at pump
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

The gentleman that checked me out and checked me in upon the return of the truck was absolutely amazing ! He made the whole process so easy and was extremely patient even when the line at the Check Out was out the door ! Best customer service ever ! I will be back

Jennifer U 
Rating:
4.0

Customer did not leave a comment.

Juan R 
Rating:
5.0

Staff and service excellent

jose g 
Rating:
5.0

Got there at a busy time and there was only 1 employee in there running 3 computers Excellent service

Adrian V 
Rating:
3.0

Customer did not leave a comment.

CHRISTOPHER R 
Rating:
5.0

Customer did not leave a comment.

Randall L 
Rating:
5.0

Customer did not leave a comment.

Mark H 
Rating:
3.0

Sales associate could be more friendly. Sold me a lock that did not fit the truck I was renting. He handed me truck keys and told me to go find the truck.

Michael S 
Rating:
5.0

Customer did not leave a comment.

Stephanie M 
Rating:
4.0

Nothing

Jeff E 
Rating:
4.0

Employee outside need better customer service skills was rude when asking questions

ANDY F 
Rating:
4.0

Customer did not leave a comment.

STEPHEN J 
Rating:
5.0

Great staff, the place is clean . Thank you

FARAH A  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

SEAN V 
Rating:
5.0

Customer did not leave a comment.

Dora N 
Rating:
5.0

Your office staff is excellent in terms of customer service and general helpfulness. We had to leave the truck onsite while we chased down a rental house showing in the area, no problem. We also received an offer to help carry items into the storage area. Experience from May 18, 2024.

DANIEL S  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

DANIEL S 
Rating:
5.0

Customer did not leave a comment.

William W 
Rating:
5.0

Great customer service at the Ontario location where I picked up the trailer.

Randy G 
Rating:
5.0

Nothing,everything is running as it should.

Alexander B 
Rating:
5.0

Love the customer service

Jesse M 
Rating:
5.0

Customer did not leave a comment.

maria b 
Rating:
5.0

Customer did not leave a comment.

Inmar S 
Rating:
5.0

good customer service

Arnold U 
Rating:
5.0

Ron is the man!!! Great help and super nice and friendly!! I’d hire him in a heartbeat

Rory T 
Rating:
4.0

Customer did not leave a comment.

Michael W 
Rating:
3.0

My experience isn’t so much about the facilities I received the truck from as it is with the details of dealing with an accident in the uhaul rented. Yes Uhaul offered to cover a hotel while they arranged for a tow for the damaged uhaul. But nevertheless laquinta ended up charging me $50 for the night, so basically I paid. Then uhaul offered 2 options- I transfer items from damaged truck to new truck (that I had to go pick up) and they would pay me $400 or send uhaul movers to do it. I did it. nothing has been credited to my account.

Sandra L 
Rating:
5.0

Customer did not leave a comment.

Jose E 
Rating:
5.0

Customer did not leave a comment.

Sergio R 
Rating:
5.0

Customer did not leave a comment.

Mordecai O 
Rating:
5.0

Continuar con el buen servicio

Daniel M 
Rating:
5.0

Customer did not leave a comment.

RAY D 
Rating:
5.0

Everything was excellent along with great customer service.

Cynthia C 
Rating:
5.0

Great service will visit and rent from this site

Ricardo C 
Rating:
3.0

The service has alot to be desired waiting about 20 min to have the guy hook up the trailer to my pickup..

Manuel E 
Rating:
5.0

Customer did not leave a comment.

Scott W 
Rating:
4.0

Customer did not leave a comment.

Juan L 
Rating:
5.0

Customer did not leave a comment.

Benjamin A 
Rating:
5.0

I was sent first to a uhaul on California st. In the city of Ontario but that location only had a banner saying uhaul but there was no place to drop off the truck so I had a different location to drop off the truck. Customer service was a huge help on Sunday we clarified the situation and they let me drop of the truck at an actual uhaul at holt and bon view in the city of Ontario.

Gumaro F 
Rating:
5.0

Customer did not leave a comment.

Marco a 
Rating:
4.0

Customer did not leave a comment.

RICHARD L 
Rating:
5.0

I am putting no on the equipment for cleanliness. The vehicle was clean, but the cab stunk like someone has smoked in it for years. Luckily I only had to drive it for a few miles. If had to do a long trip with that vehicle, I would requested a different vehicle.

Manuel R 
Rating:
5.0

These folks are always so polite and professional. I don't think they could do anything better. They pretty much set the bar.

Gregory M 
Rating:
5.0

Please do whatever you possibly can to keep this crew at this location. I have been using this location since 1986 and this is one of the best crews you have had there in a long time, and you have had some real losers there that almost made me change rental companies. The equipment and vehicles are always in good shape and running order, I have never had any issues with anything I have rented here.

Martin M 
Rating:
1.0

Made a reservation 3weeks in advance for a first floor 10x10 unit, a truck plus one dolly and 2 helpers to load and unload 2 hours .. On the of my moving reservation was changed to a 8x8 unit on upper level where you are required to use a Metal Ladder to carry your heavy stuff up the ladder to put on the upper level difficult to climb ladder had to disassemble my counter table because it would not go through the narrow door once on the ladder is very hard to manage it got scratch... Also they forgot to give the dolly . The helpers had to load everything by carrying on hands and took longer to load because of missing dolly “ i ended up paying four and a half hours of help. All this because of irresponsible UHAUL disrupting system costing me so much extra money and delay & Stress, counting and trusting that i had a reservation” I expect that someone from administration contact me to discuss this issue.. waste of time and money and plus i will have a harder time taking my stuff off the second level locker unit they had technically forced me to accept by charging my reservation at check in..

Belinda M 
Rating:
5.0

Customer did not leave a comment.

Marco A 
Rating:
5.0

Customer did not leave a comment.

Miguel Z 
Rating:
4.0

Customer did not leave a comment.

Alejandro L 
Rating:
5.0

Customer did not leave a comment.

Brianna R 
Rating:
5.0

Customer did not leave a comment.

Danny R 
Rating:
1.0

Customer did not leave a comment.

Julie R 
Rating:
5.0

There were several people at the same time trying to check equipment out and the attendance behind the counter was awesome. He helped everybody in order and people were really happy.

SCOTT M 
Rating:
4.0

Maybe an extra person at the check-in counter might help.

ERICA F 
Rating:
5.0

The only issue I had was the sun visor was messed up, made it hard to see on my way home with the sun in my face

gary b 
Rating:
5.0

Customer did not leave a comment.

Joyce T 
Rating:
5.0

I had an issue with the fuel. It was three-quarter tank when I got in the truck and drop two under half a tank after a few miles down the road someone that obviously stolen the gas the night before. I was worried that I would be charged for this I ended up putting twice as much fuel in the truck that I put the last time. I rented it three weeks prior when I got to the location they listen to me. Understood and resolve the issue. I couldn’t ask for better service than that. I really appreciated it and if you could change my review on customer service to excellent also as it was pending on what would happen when I got back to the location I would like to change that review to all tins all excellence, and I thank you very much for not ripping me off thank you.

Matthew M 
Rating:
4.0

Customer did not leave a comment.

Manuel O 
Rating:
3.0

Usually everything goes well. This time I got a damaged trailer, broken suspension, noticed it later after I picked up and loaded. It was after hours so couldn’t return. I could not get everything done as planned. Took back next morning. Didn’t even get any compensation or refund offered. Or at least another trailer.

jose p 
Rating:
5.0

Friendly staff, quick and easy process end to end

Homero P 
Rating:
3.0

Customer did not leave a comment.

Daniel E 
Rating:
5.0

Rented for many years. Only location we attend. The equipment is well maintained. The service is AAA plus. Always a pleasure, Thank you

Griselda L 
Rating:
5.0

Very helpful

Stefanita C 
Rating:
1.0

Abel Hernandez is an AWFUL DISGUSTING PIECE OF S*** EMPLOYEE!! HAS NO RESPECT FOR CUSTOMERS OR THEIR PRIVACY. HE LABELS PEOPLE AUTOMATICALLY. MY HUSBAND AND I WHERE KICKED OUT HAD RO MOVE OUT AFTER A WEEK BECAUSE HE SAID WE WHERE THERE TO LONG AT OUR UNIT WHEN LOOKING FOR MY RECENTLY DESCEND FATHER'S WEDDING RING IN ALL OF OUR THINGS. SAID WE WHERE SLEEPING THERE BUT WOULD NEVER SHOW US PROOF THAT WE WHERE CUZ WE WHERENT AND HE COULDNT. NO WHERE DOES IT SAY HOW LONG WE ARE ALLOWED TO KOOK THROUGH THINGS AND ORGANIZE THINGS. AWFUL AWFUL AWFUL. OTHER EMPLOYEES WHERE GREAT KIND AND PATIENT.

Christopher P  |  Overall Experience 
Rating:
5.0

Nothing at this time

Jose G 
Rating:
5.0

Customer did not leave a comment.

Daniel J 
Rating:
5.0

The manager who assisted me with my transaction provided outstanding customer service. The equipment was functional but I'd recommend a little bit of lubricant/oil/wd40 on the ratcheting mechanisms as they got stuck a bit but other than that it worked as it should.

Juan L 
Rating:
5.0

Customer did not leave a comment.

Elsa H 
Rating:
5.0

Customer did not leave a comment.

Robert B 
Rating:
5.0

Neamiah was absolutely stellar to interact and deal with! Great job!

DOUGLAS R  |  Overall Experience 
Rating:
5.0

Have a associate answer in coming call not routed through a maze of voice mail.

Marlin S 
Rating:
5.0

Great customer service at Holt Blvd. Ontario location.

Joseph J 
Rating:
2.0

Customer did not leave a comment.

Adan G 
Rating:
5.0

Neamiah, especially, and the other staff were amazing in their customer service!

DOUGLAS R  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Alejandro L 
Rating:
5.0

Customer did not leave a comment.

Amanda J 
Rating:
5.0

Was quick and very helpful

Jenny T 
Rating:
3.0

Ease of process was on point. Location organization seemed good. Customer service has a lot of room for improvement.

Luis E 
Rating:
4.0

Customer did not leave a comment.

Juan H 
Rating:
5.0

Customer did not leave a comment.

John V 
Rating:
5.0

Customer did not leave a comment.

Lloyd S 
Rating:
5.0

Customer did not leave a comment.

Steve K 
Rating:
5.0

Great experience. Everything went smoothly. Two thumbs up. Abel was great. Thanks guys! Barbara Landeros-Jaime - Chino

Barbara J 
Rating:
5.0

Customer did not leave a comment.

kwon j 
Rating:
5.0

Customer did not leave a comment.

DANNY R 
Rating:
5.0

Customer did not leave a comment.

Marcelino S  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Karen A 
Rating:
5.0

Customer did not leave a comment.

Danny R 
Rating:
5.0

Have the store fully staffed. There was one guy working 3 customers at once because he had a call out. The young man did a great job at helping everyone. Give that guy a raise.

Genevieve B 
Rating:
1.0

Upon returning the truck, an employee by the name of Horacio had a problem of where I parked it and became very hostile and at first refused to give me his name. The issue was addressed with the manager who witnessed Horacio’s behavior and said he would not tolerate it. Horacio has no business dealing with customers.

Allen L 
Rating:
4.0

Customer did not leave a comment.

DANIEL S 
Rating:
5.0

Customer did not leave a comment.

Juan C 
Rating:
5.0

Great customer service , manager extended my rental without any issues

ANTHONY L 
Rating:
4.0

Customer did not leave a comment.

Cesar M 
Rating:
4.0

Customer did not leave a comment.

Alejandro L 
Rating:
3.0

Ty

Kisha M 
Rating:
4.0

My experience with this U-Haul location was fantastic, very professional, definitely took care of business.

Theresa B 
Rating:
4.0

The late night drop off is not very User friendly an the is not easy to understand or an to upload pictures is also not very user friendly

Francisco I 
Rating:
5.0

Thank you for all your hard work to all the staff

david r 
Rating:
3.0

Customer did not leave a comment.

Ricardo F 
Rating:
5.0

Good persons

DANIEL E 
Rating:
5.0

Very helpful

Luis M 
Rating:
4.0

I rented a 20' trick from another location. I guess the truck was never returned. So when I went to pick it up they did not have it. I never received a call from UHaul telling me that the truck was not available. They did not have any trucks for me to take one way so I had to rent another smaller one at a different location. Once we got there everything went well and we were on our way. It just was a waste of about an hour and half of time to get it all figured out.

Tammy V 
Rating:
5.0

Customer did not leave a comment.

Alexis A 
Rating:
5.0

Very professional, fast and friendly

Adriana G 
Rating:
5.0

Customer did not leave a comment.

Sarah J 
Rating:
5.0

Customer did not leave a comment.

Tracy C 
Rating:
4.0

Customer did not leave a comment.

Nakia L  |  First Impressions 
Rating:
4.0

The Upstairs units weren’t it. It’s really difficult moving stuff using a ladder.

Ernst C  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

FRANKLIN S  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Jermaine M  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

MELLISA M  |  Overall Experience 
Rating:
1.0

I had my storage for a couple years and then they decide to take the hallway away without a notice and still expected me to pay full price for the major inconvenience

jesus o  |  Overall Experience 
Rating:
1.0

The concept of upstairs without reasonable access was not clear. I did not ever move into this storage but when I used the code to access the facility it considered me moved in although I was never actually in the loft.

Christen Z  |  Online Move In 
Rating:
1.0

Nothing but homeless ppl inside that shouldn’t be there as well as the employees were rude and smoking inside the building

GABRIEL C  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

AUBRIEANA C  |  First Impressions 
Rating:
5.0

The only thing you might want to consider at some time is having a different code for the door access than you have for check-in/check-out, so I could check in and give the door code to my moving helpers while still keeping my personal check-in code private. That way, nobody but me can check-in (and you can't open the door without checking in first, so that feels like it would be more secure). Just a thought; very happy with the service, the cost is reasonable, and location is convenient. Thank you!

Scott C  |  Online Move In 
Rating:
5.0

Abel and Nehemiah are excellent managers and deserve a raise or promotion or both. They go above and beyond their duties and should be commended for it

Amy H  |  Overall Experience 
Rating:
5.0

The staff has been very helpful and friendly so far. Would recommend to others.

Crystal O  |  First Impressions 
Rating:
3.0

The only thing I didn't like it the no elevator or ramp to the upper level. Kinda inconvenient I'd you have a lot of stuff or heavy stuff.

Anthony G  |  Overall Experience 
Rating:
4.0

Due to unforeseen circumstances, the facility had to change access to our unit. It was not feasible for my husband and I to access our unit using portable stairs. Over the last 2 years, the access hours changed which was difficult for us with working schedules. We did have to remove our storage items in an expedited manner due to the facility needing to make changes by a specific date. Abel was very accommodating and provided very good customer service.

Toni G  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JONATHAN O  |  Overall Experience 
Rating:
5.0

The only negative thing I have to say is, some folks would let others in without the card, I bumped into a homeless woman using the restroom while going to my unit!

GRACE M  |  Overall Experience 
Rating:
5.0

Cool Management cool workers and your facility is cool

Willie G  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Trina S  |  Online Move In 
Rating:
4.0

My experience with 4 contact, quoted less than what it cost. If it weren't forgr Anel, o would never use Uhaul again

Linda M  |  Online Move In 
Rating:
4.0

Customer did not leave a comment.

APRIL K  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Sara K  |  Online Move In 
Rating:
5.0

The staff is very amicable, respectful, and willing to help you.

CARLOS O  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

KIMBERLY S  |  Overall Experience 
Rating:
5.0

Abel was great and worked with me . Thank u

VICKI W  |  Overall Experience 
Rating:
5.0

Don’t know his name but the person that work Wednesday night was awesome he let me unload my trailer after it was time to close thank you again to that manager or employee he closed at 730 pm to help me out very grateful to him for that

DAVID E  |  First Impressions 
Rating:
5.0

Amos was very helpful with locating us a storage unit and checking in our one way rental trailer .

SCOTT F  |  First Impressions 
Rating:
1.0

I rented the storage unit over a year and a half and I was having issues with my unit water leaking from the ceiling my Chrome pieces to my lowrider bikes being damaged by water being in my unit leaking from the roof I have put in a complaint and never received a call back or anything so I relocated my stuff out of the unit because no one got back to me at all bad customer service.

Lori P  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Paul P  |  First Impressions 
Rating:
5.0

Hello, I'm terrible with remembering names but I think that it was Amos. He went beyond being a Great employee for your company. He got me exactly what I needed and at a decent price I would like to thank him again and keep that employee. Dennis.

dennis s  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

JENNY E  |  First Impressions 
Rating:
5.0

Cool cool

Willie G  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

BARBARA L  |  First Impressions 
Rating:
5.0

Great Service!!!

ALISHIA M  |  Overall Experience 
Rating:
1.0

No lack of communication with this location and customer service. I was told one thing when I got to the location. It was something different so unsatisfied as a customer who’s been using your services for years very unprofessional..lack of communication with this location and customer service. I was told one thing when I got to the location. It was something different so unsatisfied as a customer who’s been using your services for years very unprofessional.

Paradise S  |  Online Move In 
Rating:
5.0

Abel was very helpful

GRACE M  |  First Impressions 
Rating:
5.0

I truly appreciate all the managers and employees at this facility, they gave exceptional service at this particular facility. They were very helpful, understanding, and patient. I have had my items in storage for years and always felt my items were safe. Thanks, you to all the staff, I truly appreciated you!!!

Latrice R  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

RAVEN L  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

HALEY F  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Jerome B  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Gus B  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Gus B  |  First Impressions 
Rating:
1.0

Online move in stated that the lock for the storage door would be inside my unit and that the extended storage hours were until 10pm. The first time I arrived, my storage unit was already locked and there was no key to access the inside. It was around 8pm and no one was working. We had already unloaded everything and had to reload back into our truck. We showed up the next day, got my lock that apparently an associate has to give us (NOT what it stated online) and they needed to take the other lock off my unit. On Christmas Day I needed to access the storage so I spoke with a uhaul rep through chat who stated that if the location has after hours then I would be able to get into my unit. I show up that evening and of course the doors won’t open. Another wasted trip and inaccurate information. I come back a couple days later around 8pm and yet again the storage entry doors won’t open! It takes 30 minutes from my place to get to this uhaul storage location. As I’m about to turn around someone walks out of an office and tells us there aren’t extended storage hours even though it states so online. He told us to come back at 7am the next morning. The ONLY reason I chose this location was due to the “extended hours” that apparently don’t exist. I don’t know if this is a widespread issue or just this location but I’ve wasted SO much time going back and forth to this place and have been given wildly false information several times. Horrible experience so far.

Megan G  |  Online Move In 
Rating:
4.0

Customer did not leave a comment.

Jorge V  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

REGINA C  |  Overall Experience 
Rating:
5.0

The best U-Hual experience ever thanks

Willie E  |  Overall Experience 
Rating:
5.0

Only complaints would be bigger units or cheaper prices and elevators

Brandi F  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Corrinna C  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

joshua j  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Rene H  |  First Impressions 
Rating:
5.0

Had my household belongings including furniture, clothing, and mattress stored for almost 2 years. Everything was still in good shape when we finally found a house and moved out of storage.

John D  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Robert V  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Lori M  |  Overall Experience 
Rating:
5.0

I want to thank you for giving me a chance to get my stuff because I was behind so thank you again

Cynthia C  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Robert V  |  First Impressions 
Rating:
3.0

Top storage unit sucks. Couldn't not get everything g up the ladder. The employee were very helpful.

SABREANA J  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

eric m  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Nicole J  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Eddy R  |  Overall Experience 
Rating:
5.0

Employees were Very helpful , great customer service.

KIMBERLY M  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Sonia Z  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

LEZAR R  |  Overall Experience 
Rating:
3.0

The storage units were terrible to access there is no parking to unload everything about this was disappointing and frustrating

Dejai S  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

JENNIFER M  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Carol B  |  Overall Experience 
Rating:
5.0

I would like to say Thank you to all staff member at uhaul location 831 E Holt Blvd ontario ca 91761. They had made my life much easier.

hai d  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

KIMBERLY M  |  First Impressions 
Rating:
5.0

Friendly staff. Great price.

Julie L  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Eugenia R  |  Overall Experience 
Rating:
5.0

There was a hole on the right hand wall in my storage #2122 which I informed your staff on the premises. He informed me to call and let them know

GABRIELA G  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Eugenia R  |  First Impressions 
Rating:
5.0

Manager was cool.

JESUS Y  |  First Impressions 
Rating:
2.0

Customer did not leave a comment.

Jermaine J  |  Online Move In 
Rating:
1.0

Customer did not leave a comment.

Rogelio P  |  Overall Experience 
Rating:
5.0

Staff were awesome specially Eris and Dinis! The call center completely screwed me and reserved a unit that was already taken. Had to drive to a completely different city twice to get a storage unit. This caused me to use up alot of the gas I just put in to return the vehicle. Good thing the general managers are awesome cause this review couldve gone south if it wasnt for them.

Justin m  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jenna P  |  Overall Experience 
Rating:
3.0

The storage facility is not set up to accommodate convenient loading and unloading of items stored

Sherrie M  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Carol B  |  First Impressions 
Rating:
3.0

Les daría un comentario de superior pero las áreas de desembarco y embarque no son suficientes (solamente 2 áreas) y los carritos para llevar las mudanzas no son suficientes ni tampoco cómodos 1 flat y 2 con barandas que no permiten transportar cajas ni bolsas

Jose A  |  Overall Experience 
Rating:
5.0

This was my 2nd time renting a storage unit from U-Haul. I have experience nothing but positive. The staff is friendly, the location is always clean, and most importantly my belongings were safe. My only complaint is that there is no elevator, and I had to load, unload, carry my things up the stairs, load and unload again. I knew what I was getting my self in to when I rented the unit. I was very happy with my over all experience with your location, and staff members. ⭐⭐⭐⭐⭐😉👍

Raul V  |  Overall Experience 
Rating:
5.0

Parking lot is poorly lit for accessing my unit after office hours. Lots of homeless lingering in the lot and NEXT to the door to the storage area… I felt unsafe. Staff are super friendly and very helpful though

tyler o  |  Overall Experience 
Rating:
5.0

Staff was amazing

kyle c  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Andy H  |  Overall Experience 
Rating:
1.0

Customer did not leave a comment.

Griselda R  |  Overall Experience 
Rating:
4.0

There was a lot of people when I arrived, they were very friendly. The building might be old but glad they had affordable prices on the storage units.

Cesar A  |  First Impressions 
Rating:
4.0

Eric was so helpful, friendly, and nice. The unit was a bit too small for me so I had to get rid of a lot of things.

Deborah M  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Shannell S  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Kathryn B  |  Overall Experience 
Rating:
5.0

The weekend team here at this location has always been extremely helpful every visit, and every time I needed helped with something. I will continue to go to this uhaul location because the excellent customer service they provide.

Sarah P  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

JUAN V  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Rocio H  |  Overall Experience 
Rating:
3.0

Inside walls of storage units are made of 1/2" drywall which in some places had come loose allowing someone to reach into the unit next door. If you wanted to you could simply push through the wall. Not at all secure!

Bob M  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Eugenia R  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

jaela c  |  Overall Experience 
Rating:
5.0

I'm deeply grateful for your help and service. I'm grateful for the efforts taken to create an environment that allows us ALL to have a place to store our treasures and valuables. Thank you! Happy holidays May your business and family success be blessed beyond measure 🙏

NGOZI A  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

STEPHEN A  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Shavina Y  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

DEVIN Z  |  First Impressions 
Rating:
5.0

The manager at this location was very helpful and a very nice person who took time to serve and help customers with respect. Re storages: Cost was high, and indoor units tend to be smaller and difficult to load and unload.

Portia S  |  Overall Experience 
Rating:
3.0

They tried to charge me for an extra month after I moved out five days early. Actual move out was July 10, 2020... The charge was July 15... I don't think it was intentional, they apparently did not check the unit.

Marie L  |  Overall Experience 
Rating:
3.0

Good cpol place

Kylyn S  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Michael P  |  First Impressions 
Rating: