Gave me a busted door where the lock doesn’t fit, then decided to lock it with TWO smaller locks and left no note or number since my unit wasn’t(COULDN’T BE) locked overnight and didn’t even leave a number to call someone to help me with it and no one’s working there because they don’t care. Now I’m getting the same treatment as someone that didn’t pay for something that’s literally U Haul’s fault. They’re punishing me for THEM being a bad company and not fixing their doors and now I can’t get into my stuff. First I was worried about my stuff being stolen and now I can’t even take it out. Horrible experience. Disgusting.
Afrida W | Online Move InSelf Storage Units in New Britain, CT, 06053
U-Haul Moving & Storage en New Britain
Servicios en esta ubicación:
Características disponibles en este establecimiento:
Promociones:
Unidades disponibles (todos los tamaños son aproximados)
Casilleros para almacenamiento
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![Example storage unit layout]()
Pequeño | 4 ft x 4 ft x 6 ft
- Tarifa:
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$59.95
Por mes
- Casilleros
- 1.er piso
- Nivel superior
- Sin control de temperatura
- Tarifa:
- $59.95 por mes
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![Example storage unit layout]()
Pequeño | 4 ft x 8 ft x 6 ft
- Tarifa:
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$64.95
Por mes
- Casilleros
- 1.er piso
- Nivel superior
- Sin control de temperatura
- Tarifa:
- $64.95 por mes
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![Example storage unit layout]()
Pequeño | 4 ft x 4 ft x 6 ft
- Tarifa:
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$69.95
Por mes
- Casilleros
- 1.er piso
- Nivel inferior
- Sin control de temperatura
- Tarifa:
- $69.95 por mes
¡Queda 1 unidad!
¡Alquila ahora y asegura tu habitación! -
![Example storage unit layout]()
Pequeño | 4 ft x 12 ft x 6 ft
- Tarifa:
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$74.95
Por mes
- Casilleros
- 1.er piso
- Nivel superior
- Sin control de temperatura
- Tarifa:
- $74.95 por mes
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![Example storage unit layout]()
Pequeño | 5 ft x 4 ft x 6 ft
- Tarifa:
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$79.95
Por mes
- Casilleros
- 1.er piso
- Nivel inferior
- Sin control de temperatura
- Tarifa:
- $79.95 por mes
¡Quedan 2 unidades!
¡Alquila ahora y asegura tu habitación!
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![Example storage unit layout]()
Medio | 8 ft x 8 ft x 6 ft
- Tarifa:
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$94.95
Por mes
- Casilleros
- 1.er piso
- Nivel superior
- Sin control de temperatura
- Tarifa:
- $94.95 por mes
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![Example storage unit layout]()
Medio | 8 ft x 12 ft x 6 ft
- Tarifa:
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$114.95
Por mes
- Casilleros
- 1.er piso
- Nivel superior
- Sin control de temperatura
- Tarifa:
- $114.95 por mes
-
![Example storage unit layout]()
Medio | 8 ft x 8 ft x 6 ft
- Tarifa:
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$124.95
Por mes
- Casilleros
- 1.er piso
- Nivel inferior
- Sin control de temperatura
- Tarifa:
- $124.95 por mes
-
![Example storage unit layout]()
Medio | 8 ft x 12 ft x 6 ft
- Tarifa:
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$139.95
Por mes
- Casilleros
- 1.er piso
- Nivel inferior
- Sin control de temperatura
- Tarifa:
- $139.95 por mes
¡Queda 1 unidad!
¡Alquila ahora y asegura tu habitación! -
![Example storage unit layout]()
Medio | 10 ft x 12 ft x 6 ft
- Tarifa:
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$174.95
Por mes
- Casilleros
- 1.er piso
- Nivel inferior
- Sin control de temperatura
- Tarifa:
- $174.95 por mes
¡Queda 1 unidad!
¡Alquila ahora y asegura tu habitación!
¿Qué es Múdate/Alquila ahora en línea?
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U-Haul Moving & Storage of Plainville
10 New Britain Ave, Plainville, CT 06062 View Available Units2.3 miles from this location -
U-Haul Moving & Storage of West Hartford
164 South St, West Hartford, CT 06110 View Available Units6.0 miles from this location -
U-Haul Moving & Storage at Capitol Ave
755 Capitol Ave, Hartford, CT 06106 View Available Units8.7 miles from this location -
U-Haul Moving & Storage at Lincoln Square Meriden
311 W Main St, Meriden, CT 06451 View Available Units8.8 miles from this location
Otros servicios de U-Haul
Comentarios de clientes de almacenamiento
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- 3.5 es la calificación promedio de clientes
Cuéntanos qué piensas.
Tus comentarios valiosos nos ayudarán a proporcionar mejores servicios.
Awesome customer service
Ryan S | Overall ExperienceThe U-Haul associates were very professional and I appreciated their time 100
Ryan S | First ImpressionsInside storage unit dark,staff helpful seems understaff and if you call long wait before serving helping others first
FRANK L | Overall ExperienceHad to go back because code didn’t work,used pin,didn’t work.still no solution.feel uncomfortable that my code won’t work
FRANK L | First ImpressionsWe did not use the storage unit… took one look and left to rent one elsewhere..
JAMES K | Overall ExperienceOk. Haven’t used the service in over 24 years or more.
PATRICIA T | First ImpressionsShontel and staff were extremely nice and helpful .They were wonderful .
Robert S | Overall ExperienceI just got out of the hospital again I was told to make a payment on my unit before 22 but I got a phone call that since I was sick they would work with me and give me til the 27th. I just got out of the hospital today and call they can’t find my name on a unit. The 27th is next week and I just now able to call since I’ve been out of the hospital. Please have someone contact me all my belongings are in this unit. Unbelievable
Charlene D | Overall ExperienceI thank you for the storage and the help was great and I would definitely let people know how the storage was great
Lourdes F | Overall ExperienceI attempted to move in to the storage unit that I rented last night 8/18 around 830PM. However, the in-building customer service was only open until 7PM. On the door there was a key pad to allow access until 10PM, which was awesome. Yet, nowhere in my confirmation paperwork, nor in my account online, did it provide me with an access code. I had to turn around, and unfortunately I wasted the trip I made to the storage unit.
Gabrielle R | Online Move InThe customer service rep that I spoke to on the phone was very nice and kind to me and I received great service with U-Haul and the storage and I will highly recommend it
Wendy S | Overall ExperienceCustomer service can be much better if there is someone able to answer telephone calls. The manager has no problem correcting mistakes which is a extra plus for me.
Chris G | Overall ExperienceI’d like to start by saying it is close to impossible to contact this facility. They do not answer their phone calls. 2 years ago I was told plastic wrapped couches weren’t safe to put in this storage but other valuables were. Mold, along with some other substance that grew mixed with dust, damaged more than most of my belongings. Nothing was salvageable. Important books & journals were destroyed. I constantly moved the storage’s mouse traps because they’re huge and covering the walkways. Access to the storage complex was also constantly an issue. They didn’t have access cards for over a year so I’d have to drive to a seperate location -granted it was down one road, but it was so FAR down the road that the other facility is located in another town- every single time I needed access. Sometimes I’d have to drive back twice whether it was cause the person they’d send to let me in wouldn’t show up, or the temporary card they gave me still wouldn’t let me in. Either way it was all just a pain & constant waste of time & gas. I also MUST add, Jess (front desk) & Dylan (storage) did try to help as much as possible during this experience. They are sweet people who maintain the property well.
Charia S | Overall ExperienceThe unit they reserved for me, already had a lock on it, the top units you have to get to with a roll ladder, very unsafe to move into..
monserrate c | First ImpressionsFirst of all, we tried multiple times to do a self-move in online and couldn’t complete the reservation. No where online does it say that the office at this location is closed, and you have to go 3 miles down the road to another location to actually meet with staff members. We go, complete the reservation, and get the access card. Return to the facility, card doesn’t work. Called the office up the road and told we have to come back, nothing can be done over the phone or virtually (like set up an access code). Go back, our super nice staff member tries her best to assign new cards but some error on her end comes up that no one can figure out. Coworker says to assign two cards, which seems go through on her end, and she also gives us two access codes in addition to the two cards to try. Go back up the road to the facility, nothing works…again. Fed up, we returned everything to the office, canceled our reservation, and booked with Life Storage. Don’t even bother with the New Britain location.
Iain B | Overall Experiencehi, picked up the key around 7 pm. the storage unit we were given was described as "down the road". it was 4 miles away. we were not told the storage unit would be on the 2nd floor in which you would need a ladder to get to it. this is completely unacceptable. we had large heavy furniture. we obviously did not want this - and we tried calling the office - in which we had picked up the keys from. office was still open and no one answered the phone to help us. we called multiple times. showed back up to return the key and cancel the unit and no one had a reason as to why they didn't answer the phone. no other solutions were presented. we were left with our uhaul truck still full, no storage unit and a lot of frustration. please fix your phone and uhaul staff (in office and on the hotline) should be more informative as to what you are getting for services. thank you
brynn b | Overall Experience