The young lady that helped on Wednesday Feb 6th and rhursday Feb 7of 2020 her name is April In the Capitol Ave Hartford Ct office lI wpyld personally like to give her an above average rating.

If you're going to add something to the building don't make the customer pay for it as an (extra) tax on their monthly bill

Excelente muy buen servicio

great place

I will be calling because I don't agree with your terms I did not use my unit for the whole month there for u should receive most of my money back I will be calling Monday morning thank you

Everything was great. The young lady behind the counter, the short dark skin one was a great help. If it wasn't for the mice getting all in over your stuff you would have a A-1 shop.

Clear explanations of the parameters of rules and service

Great

Love the place and the people

I was [leased with my experience with U-Haul Storage facility..

I saw rat’s dropping on my belongings. I had always paid on time, never missed payments but when I went to my storage unit I saw that they had put a second lock on my unit denying me access.

A little dark inside. I had to find a second unit with higher ceilings for some tall items. There’s not enough parking space for customers. Staff were excellent.

Rodents headquarters i lost 2 bins there. Never again will i use their storage or recommend it anyone unless they want their good damaged by rodents.

Staff friendly. Some problems with manager(s) grasp of business practices but ended on a good note.

Good service, no complaints

The bathroom isn't always unlocked. Probably the friendliest staff of anywhere that I've been.

Thanks..

Great staff and building!

Only critique is there was a hole in roof of my unit that I didn't know about until a week before move out. I notified uhaul staff. They never responded. Aside from that the service & conditions great

Clean facility and friendly professional people!

Rat poop was in my stuff...I see stray cats all the time and the lighting was poor

Thank you

I would have loved to keep my space but just could not afford it

Items had paint chips and white paint spray drops all over it as it seemed they painted above and around unit. Damage to anything that was not in box. Bins covered with paint.

Very good.